TripAdvisor Traveler Rating

Amazing staff, great location and very good food.

Fantastic overall! Loved Marlon specifically, so kind!!!

It was a nice hotel,. Food was perfect, a lot of variety. We were really surprised by gurgle with animals, such as coati.

Last minute booking Catalonia Playa Maroma was chosen based on the reviews of staff and beach. We traded 8 days at a 5-star for 13 days at a 4-star. Everything exceeded our expectations. The beach was awesome. Only 2 days of sargassum (staff worked hard to clear it) and one red flag (lighting storm). There is a Lifeguard. The sand is soft and walkable and ocean warm. We upgraded to 'Privilege' and our section had plenty of chairs available under shady palm trees. No racing to reserve a seat. The staff were extraordinary. William at the door and Ana at reception made our late evening check in was easy. Every staff member we encountered made us feel special. (Thank you, Alfred and Victoria at the lobby bar, Mario at the Cafe, Kori at Buffet, Leopoldina our housekeeper, Gabriella, Carlos, Burnabe, Yaneria and all the staff at BLoved! + Christian and Hugo at the beach... We really enjoyed the Italian restaurant. The lasagne was so good, I ordered a second plate for desert. ;). If you drink alcohol, try the tiramisu martini! The buffet was wonderful. Perhaps one of the best I've ever experienced. Stations are spread out so it's not crowded. The breakfast buffet had the most colourful variety of fruit I've ever seen. Dinner had a do-it-yourself poke bowl with fresh tuna that was delicious every time. A special shout out to the chef and cooks at B-Loved. Their menu offers flavour bursts of joy in so many items. Breakfast, lunch or dinner, everything we tried was fantastic! The view and staff also make each experience extraordinary. The coffee shop offered a rotating roast of 3 different beans by a local roaster. Mario always remembered our order. He also helped us practise our basic Spanish. There is a lovely garden walk from the lobby/buffet to the pool/beach/ restaurants. (For those with mobility issues there are golf carts can be booked through the doorman or guest services. Yes, the property is a little dated, but super clean. Yes, it's hot in Mexico. Our room was well attended. Our housekeeper Leopoldina was awesome. We often had little decorations or towel animal art in addition to a clean room. Turn down service was a fun plus. We didn't go for the pool. But, yes, it's warm, a weird shape, filled with kids and not much shade. It does have a pool bar with great staff. The Beach is awesome, did I mention? Notes: if you are on the 2nd or 3rd floor you need to walk up walk up as there is no elevator. The air conditioning is noisy so bring earplugs. It's not easy to get change so come prepared with small money if you plan on tipping. They have an excellent recycling program. Bring your own refillable cup. They don't have plastic bottles, they provide limitless re-usable glass bottles in your room and water (& pop refill) stations around the pool and the buffet. Worth the Privilege upgrade to dine at B-Loved.

First time at this this hotel but long time traveller to Mexico. Been here 3 days and every staff member has been amazing. Big shout out to Rafael and Anthony from Mamma Mia Italian and of course finally seeing our great friend Deyvi at this hotel. Will be sad to leave but enjoying every day here , I don’t get these bad reviews, if yr nice to staff and treat them with respect you get the same in return