All inclusive

Isla Mujeres Palace

Cancun 4.0

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Overview

They say things are more laid back on island time. At Isla Mujeres Palace, everything happens on your schedule. This secluded and stunning island is a lover's escape boating sweet, rustic refinement. Whether your sipping craft cocktails under a thatched-roof hut, sneaking in some midday shuteye in your hammock, or enjoying a romantic candlelit dinner, you'll feel like the only two people in the world at Isla Mujeres.

Isla Mujeres is an island just off the coast of Cancun, so your vacation starts with you skimming across a turquoise paradise as you are transported to your hotel. Depending on what time your flight lands in Cancun, you will either be transferred to the private marina in order to go on the hotel’s private boat service to Isla Mujeres where you will arrive directly at the hotel’s dock OR you will be transferred to the Public  Ferry Terminal to board a Large ferry to Isla Mujeres.  If you arrive to Isla Mujeres by Public Ferry you will need to take a taxi (approx. cost $ 5 – 8  USD payable by guest ) to the Isla Mujeres Palace  Please be advised  upon arrival at the Public or Private Ferry docks there may be a wait  due to the boat/ferry schedule. The hotel private boat transfer is not available on Wednesday’s for arrivals or departures. All guests with Wednesday arrivals or departures will be required to transfer to and from hotel using the public ferry and taxi services. 

Added value

Receive unlimited access to all facilities at selected Palace Resorts; sister hotels are: Playacar Palace, Cozumel Palace, Beach Palace, Sun Palace (adults only), and Moon Palace Golf & Spa Resort, including restaurants, bars and entertainment; transfers not included.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

62

Rooms

Superior Deluxe Ocean View
  • 1 king bed
  • Ocean view
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Balcony

Superior Deluxe Pool View
  • 1 king bed
  • Pool view
Superior Deluxe Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Complimentary coffee/tea
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Phone
  • Rollaway bed (on request)
  • Slippers
  • Turndown service
  • TV
  • Balcony

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.
  • Public areas wheelchair accessible

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Lobby Bar Bar, Lobby bar Food options available
Pool & Snack area Bar, Pool bar Food options available
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Azul À la carte International Breakfast, Dinner, Lunch Dress code
Le Cevicheria Buffet Seafood Lunch, Snacks
  • Rooms: 62
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
Carretera Garrafon, Vista Alegre
Mz.63.Lt1, S. 007
Isla Mujeres, Quintana Roo, Mexico 77400
(52) 998-999-2020
38 km from CUN
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic and premium drinks

Pools

  • Outdoor pools: 1

Water sports

  • Non-motorized watersports: on site

Other activities

  • Daily activities: on site
  • Nightly entertainment: on site
  • Beach and pool volleyball
  • ATM available ($)
  • Business centre
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Parking
  • Valet parking
  • Wedding facilities available ($)

Location

Address
Carretera Garrafon, Vista Alegre, Mz.63.Lt1, S. 007, Isla Mujeres, Quintana Roo, 77400, Mexico
Carretera Garrafon, Vista Alegre

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Palace resort Staff - ?Service overall was excellent Room service, Restaurants , Beach, Gym, Pool, But mainly the Staff

Air75211 (Dallas, Texas) on Jun 12, 2021

Juan Guinto , Carlos, Cristian, Paolo, Marcedonio, Mirtzy, Eby Luis All these people were wonderful and very? detailed professional services The resort overall was very clean the rooms were very elegant Loved all the complementary services? !!

TripAdvisor users rated this property 5 out of 5

Isla Mujeres Palace resort

erins904 on Jun 11, 2021

We had a fabulous time at the Isla Mujeres Palace resort. The smaller setting allowed us to really get to know the staff, who are extremely accommodating and have a great sense of humor. We hope to return in the near future. Jain Guinto, Mitzy, Alexis, Edy, Paolo, Alex, Deby, Pylar, and Macedonio were several of our favorite staff there.

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