Disneyland Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 3.5

3572 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Satisfied with our stay

IndianaTravelmom (Indiana) on Jun 21, 2022

We stayed in a suite with our college aged kids and were happy with our stay. I will start off by saying that we usually go to Disney world and stay at Yacht club and this doesn’t compare. However it was clean, staff helpful and suite was spacious though bathroom is on the smaller side. Pool was very nice and easy access to Downtown Disney and Disneyland. We would never consider staying off property at either Disney location- just so convenient. We ate at the other more upscale Disney resort and it had a lot more atmosphere but since we weren’t going to the adventure park it didn’t make sense to pay the upcharge

TripAdvisor users rated this property 3 out of 5

Decent at best. Not worth the price

O2797BIdannym on Jun 21, 2022

Me and my girlfriend made a trip to Disneyland to celebrate our 9 month anniversary. The tickets to the park were a gift for my birthday, so we decided since we weren't paying to enter the park, we'd spend the money on something else. We decided to book a stay at the Disneyland Hotel, since 1) it was close to the park and didn't require driving or extensive walking, and 2) the hotel is a classic part of Disneyland history and it would be fun to stay somewhere as historically vintage as this hotel. Let's start with the positives. The property itself is lovely to look at if you're interested in the history of Disneyland. Plenty of historic pictures, as well as recreations of old scale sets used by Walt Disney when designing the actual theme park. The hotel being so close to the theme parks is a huge bonus; there's an entry way that opens right into Downtown Disney, and from there you just walk through to the parks. We very much appreciated this aspect. The pool area is large and looked fun, however we did not go to the pools due to how many kids were present. If you have kids, this might be a great selling point, but we can't personally speak for it. Also, the deepest the pools got was 4 feet, so probably perfect for kids but not us young-at-heart adults. By far, the best positive aspect me and my girlfriend appreciated of this hotel was the restaurant, Trader Sam's, located in the middle of the property. The restaurant has a cute tiki/vacation theme, which felt very relaxing after a long day at the parks. The food and drinks are a little pricey (which we expected), but the quality was superb. The food was very well made and delicious, and we each had a drink and loved them. We highly recommend the Tiki-Tiki-Tiki-Tiki-Tiki-Rum if you're a fan of tropical drinks, as it has a great pineapple/coconut taste. Okay, time for the negatives. The hotel is disgustingly overpriced. Of course, this is Disney, and that was to be expected. But I cannot stress this enough, the hotel room we got was average at best, which isn't what we paid for. There was some cute touches to the room, such as our TV having a welcome message with our last names, and the backboard on our wall had lights that turned on. But that wasn't enough to make us recommend the room. We were also "upgraded" to a different room type altogether. We originally booked a standard king bed room, hoping for a high floor if possible, but at check in we were informed we received a complimentary upgrade to a room with 2 queen beds and a pull out couch. Keep in mind, it was just me and my girlfriend going, and we now had beds for 5 or 6 people. With that in mind, the room size was not any bigger than a typical hotel room, so I'm not sure how we would've fit that many people without it feeling claustrophobic. On top of that, the bathroom was very small and barely fit us both. The shower was pretty small and the water pressure kept changing in the middle of our showers. Also, the ceilings were pretty short, and as someone over 6 feet in height, it wasn't always comfortable. Overall, this was a very mixed stay and for what we paid and for the reputation Disney has in hospitality, this was below average. Honestly, I'm surprised there isn't more negative reviews talking about these issues, or at least mixed reviews. We would've given this hotel a 2 out of 5, but our good experience with Trader Sam's really was good enough to raise it a point.

TripAdvisor users rated this property 4 out of 5

Good sized room , pleasant stay

CBpd (Dorset, United Kingdom) on Jun 18, 2022

Having read many reviews , was a little concerned as to what this would be like . Pleased to say we had a great stay . We were in the Frontier Tower , close to all amenities . Room was a great size , beds comfy , we were on the 7th floor and had a view of Downtown Disney through some trees. Staff on the whole were excellent , we had a problem with the headboard lights and a bulb in the bathroom , both were sorted quickly once reported . My only staff disappointment was in checking in . Got to the front of the queue and four staff members had no one in front of them and chose to ignore me and tap away on their computers , not the Disney service I’m used to receiving . Hotel is expensive and is quite a walk through downtown Disney from the parks , you do have the choice of the monorail to the parks from Downtown Disney. Swimming pool was busy and quite often found it hard to find a seat in the afternoons around the pool after a morning in the parks. We had a great stay and would stop here again

TripAdvisor users rated this property 4 out of 5

Hotel a convenient walk from Disneyland

shanellesua (Santa Monica, California) on Jun 11, 2022

Hotel right by Downtown Disney and a 15 minute walk to Disneyland. Stayed here for two nights with a friend and it was a pleasant stay. The convenience of being close to the parks definitely was the main perk. There’s paid self and valet parking available. There was a Keurig with coffee and tea options. The toiletries were standard and there is a safe in the closet. The beds were comfy and I liked the Disney touches (i.e., the Mickey hands for the faucet handles). We got room on the 8th floor and the main view was of the parking lot, but you could also see Splash Mountain and the Matterhorn in the distance. There is a pool. No late night food options but there was a gift shop in the lobby.

TripAdvisor users rated this property 5 out of 5

Disneyland Hotel Magic is Alive

vettegirl1 (Boerne, Texas) on Jun 05, 2022

We recently stayed for two nights in a premium view club level room. The room was immaculate and the views were some of the best I’ve ever seen on property. The club level lounge was amazing and provided food and drinks throughout the day. The pools were busy but we were able to get chairs without a problem. If you can swing a club level room you will not be disappointed as the staff was wonderful!

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