Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The rich history and natural beauty of California are captured in the elegant, Craftsman-style architecture of Disney's Grand Californian Hotel & Spa. Home to the world-class Mandara Spa, the award-winning Napa Rose restaurant, and featuring a private entrance into Disney California Adventure Park, Disney's Grand Californian Hotel & Spa offers enough luxuries to keep all of your senses indulged for the duration of your stay.
Check in
3 p.m.
Check out
11 a.m.
Rooms
1019
Inclusions
- Quick access to Disneyland Park, Disney's California Adventure Park and the Downtown Disney District
- Guests key to the magic room card allow guests to charge purchases to their room and purchases can be delivered directly to their room.
- Enter and re-enter the Resort using the exclusive entrance into and exit from Disney's California Adventure Park with valid theme park admission.
- Disney Character Wake-Up Calls
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 2 queen beds
- Views of the Courtyard or Pool
- No more than 5 guests in the room
- 1 king bed, or 2 queen beds
- Views of the Courtyard or Pool
- No more than 5 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Safe
- Turndown service
- TV
- Fridges can be provided on a "request basis only" and will be based on need priority.
- Complimentary weekday newspaper
- 1 king bed, or 2 queen beds
- Partial views of Theme Park or Downtown Disney District
- 1 king bed, or 2 queen beds
- Partial views of Theme Park or Downtown Disney District
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Safe
- Turndown service
- TV
- Fridges can be provided on a "request basis only" and will be based on need priority.
- Complimentary weekday newspaper
- 1 king bed, or 2 queen beds
- Pool view or Theme park view
- No more than 5 guests in the room
- 1 king bed, or 2 queen beds
- Pool view or Theme park view
- No more than 5 guests in the room
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Safe
- Turndown service
- TV
- Fridges can be provided on a "request basis only" and will be based on need priority.
- Complimentary weekday newspaper
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Learning programs available ($)
- Water play area
- Grizzly Game Arcade
Pinocchio's Workshop ($)
Enjoy a night out and treat children ages 5 to 12 to an evening of arts and crafts, computer games, Disney films, dinner and snacks in a licensed child care facility with an environment created especially to entertain kids.
- Children ages: 0 to 17
| Type | Amenities | |
|---|---|---|
| Hearthstone Lounge | Bar, Lounge | |
| Napa Rose Lounge | Bar, Lounge |
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
Internet
- In room wired
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Storytellers Café | Buffet | American | Breakfast, Dinner, Lunch | |
| Chip 'n Dale Critter Breakfast | Buffet | American | Breakfast | |
| Napa Rose | À la carte | American | Dinner | |
| White Water Snacks | Snack bar | American | Breakfast, Dinner, Lunch |
- Rooms: 1019
- Fitness centre: on site
- Fitness classes: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Pools
- Outdoor pools: 3
- Cabanas: Included
- Water slides: Included
Other activities
- Daily activities: on site
- Games room: on site ($)
- Storytelling
- Grand Quest scavenger hunt
- Course in beauty basics at Sephora available ($)
- Build-a-Bear session available ($)
- Early-morning power walk through Disney California Adventure Park
- Downtown Disney District (offsite) available ($)
- Disneyland Park (offsite) available ($)
- Disney California Adventure Park (offsite) available ($)
- Art of the Craft Tour
- ATM
- Business centre available ($)
- Concierge
- Giftshop available ($)
- Laundry facilities available ($)
- Meeting facilities available ($)
- Parking
- Valet parking available ($)
Redwood Pool
Storyteller's Café
Lobby
Napa Rose
Resort View
Pool Overview
Location
Reviews
Not so grand
Paula-Travelgirl (Bangkok, Thailand) on Aug 06, 2022
We stayed at this hotel in July. The room was in bad condition. The bathroom was dirty. Hair left on the wall in a few spots. Called guest service-they didn’t seem to bother. The next day, hair was still there. The toilet was so loud when flushing down. Not so much Disney decorations in the room. Just way too expensive for such a bad and run down room, with poor amenities. Good location-that is one positive. Beautiful Lobby. We didn’t have early entrance for hotel guests at that period of stay so the benefit was even less. It’s not grand like its name.
Not So Grand Experiences at The Grand (2nd time still terrible)
serinasf415 (San Francisco, California) on Aug 04, 2022
We have stayed at The Grand about a year ago when things first reopened. That time, in 2021, we had a pretty poor experience. We tried to write it off as bad timing and the hotel just being overwhelmed with reopening etc. .. NOPE!! This place seriously lacks in consistently, efficiency, and overall magic. If levels of Magic were measured by characters (and Mickey were the top level) this place would get GOOFY as a rating…. Lacking magic and other things just falling apart in its wake. This trip was for our daughter birthday. On our first night stay, we we enjoyed a broken AC unit in our room. No matter what we did, the room would not get cold. We called for maintenance and he came to our room. Nice enough guy. At 11pm he’s in our room taking apart our vent for the AC (we the the amount of dust). He said he fixed the issue with a bad valve), except the AC never actually kicked on. Then around 1am we are all awake with our kids realizing we are literally sweating in our room, kids are hot and can’t sleep, the room is now hotter than before and I try calling the front, no answer. So I have to get dressed to go down stairs…. Then I learn that the entire hotel is having an issue with the AC system. A power plant shut down that runs the hotel AC. They had to fix it and we’re working on it. It finally was fixed an hour later (2am). But again… I’m paying for perfect experience at these rates, not for a hotel to have the AC break. On our third day we go to get our cabana reservation in the morning. I booked this back in June. They did not have out reservation and the girls seems a bit bothered that I was even asking. They asked “are you sure you booked it”? Seriously? Then the pool host comes over…. And lets me know that our cabana was booked at the Disneyland Hotel NOT the Grand?????!!!!!!! Im highly confused…. Who would do that and why? Why would you stay at one hotel to then go all the way to the other hotel to go in the pool and have a cabana there? The host said it sometimes happens when guest services makes errors. For the amount of $$ this place demands, these are exceptionally terrible errors to be making. Then we are told we cannot have a cabana at OUR hotel because they are booked and that our cabana is literally set up at the other hotel. Of course we are pissed. This isn’t the first time running into issues with this place. Last time they also had lost our cabana reservation but were able to set us up anyway. They wanted to charge us the $400+ to go to another hotel to use their cabanas. The host then said if we stay… he would put some chairs together and give us a platter of fruit. ?????? Say what???! If I wanted to sit at some chairs I can do that for free. So we get a manager. Explain our dismay at this entire issue. The manager then said they will not charge us for the cabana if we go to the other hotel, they will drive us, and will comp our food and drinks. He also said he would give us a credit for our room/stay in general. My daughter, birthday girl wanted to go, so we went ahead. We had fun and enjoyed our time… and then waited to have them call someone to come pick us up when we were done. The issue was dealt with. Upon check out we verified that we were not charged for the cabana, we were comped the food and drinks. However, there was no extra $ compensated for the stay. At that point we were done, and I will deal with that later by phone. Just wanted to get out of there, and we will never be returning. (During our first experience last year we had a broken fridge that took them 3 days to finally get fixed because they kept saying someone was coming to switch it out and they never did. No one ever came to our room and later realized they had been doing to the wrong room !!! What??. The manager finally had to go to Target to buy a replacement!!! Our cabana reservation was also lost then, the room never got refilled with towels. No one would ever answer the phone for the front desk or bell service. When we were ready to leave they told us they could not get our bags because it was check out time…. Yup. And then said we’d have to wait for them for almost an hour. To get out car took two hours because they go the Wrong car!!!!! I swear folks…. Level GOOFY!!!!! Don’t stay here for magic.)
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
