Overview
Just in case CSI:Miami wasn't enough of a selling point for the city, locations such as the Marco Polo Beach Resort, a Ramada Plaza push it over the top. Right along the Atlantic Ocean, the view is stunning, as well its proximity to everything this vibrant town has to offer. Just 25km from the downtown core, all of Miami's hottest tourist attractions are at your fingertips. After a full day of hitting up the town, relax in the Ramada's Olympic-sized pool, sauna and steam room. All rooms come equipped with refrigerators and coffeemakers, as well as a safe large enough for a laptop. Stay on top of things with a free daily newspaper and continental breakfast.
Minimum check-in age: 21 years old
Check in
4 p.m.
Check out
11 a.m.
Rooms
250
Inclusions
- All taxes
Rooms
Amenities
Location
Reviews
TripAdvisor Traveler Rating
Family Vacation Spoiled by Unresolved Smoking Problem
Road46517652999 on Sep 05, 2024
We stayed at this hotel in July and were very disappointed with our experience. We stayed in room 911, an oceanfront unit, but had serious issues with the guests in the adjacent room (910), who smoked cigarettes and marijuana multiple times daily despite the hotel’s non-smoking policy. Despite repeatedly complaining to the front desk, security, and even the manager, Whitney Stamper, no effective action was taken. The hotel allowed the smoking to continue after the guests showed a medical card, but this is irrelevant for cigarettes in a non-smoking establishment. The hotel claimed they called the cops, but we received no proof and no follow-up throughout our stay. We had to keep going to the front desk to express our discomfort, which forced us to keep our child indoors and the balcony door closed, severely impacting our vacation. My husband tried addressing the issue directly with the guests, but they were rude and continued smoking. We were only offered a room change a day before checkout, which was too late. The $213 compensation from our nearly $2,000 stay felt inadequate. The hotel’s enforcement of its non-smoking policy is ineffective, and families should be aware that such issues will not be properly addressed.
Great service in the planning.
Dylan H on Sep 03, 2024
Melody and Gary the best!! Always helping with groups. The conference rooms are big and confortable. We've been there 2 weeks in a row with 2 different groups. They solve everything that we asked for. The rooms can improve. The sales department is very good.
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