Marco Polo Beach Resort, a Ramada Plaza reviews

TripAdvisor Traveler Rating

3.0 Average

  • Cleanliness 3.0
  • Location 4.0
  • Rooms 3.0
  • Service 3.0
  • Value 3.0

3354 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Was not a pleasant experience.

pameladY9113GJ on Jan 26, 2023

We paid extra for ocean front. When we got there, they said we should check to make sure we were ok with the room....The ocean view is completely covered by a net with wires and twist ties! Balcony is covered with dust and paint chips. Rooms are only cleaned every 3 days! We paid extra for kitchenette. It did have 4 plates, 4 small plates, 4 coffee cups and glasses. There were eating utensils. There was 1 serving spoon, no other cooking utensils and 3 pans. Microwave and apt size refrigerator. Basically, you could heat up a can of something. Parking was not pleasant. You have no choice but to valet park at $25 per day. In addition you must tip ,$3 to $5 each time you get or drop off your car. You must stand around and wait for them to bring your car. You can call down for your car some of the time. But the likely times you want your car (dinner and checkout) you must come down and just wait. Lots of remodeling going on. You have to pay extra resort fees daily as well as the very high taxes. Won't be going back. I kind of surprised Wyndham is associated with this hotel, I expected more from them.

TripAdvisor users rated this property 1 out of 5

Horrible experience

RAMADA marco po... H on Jan 26, 2023

Service it’s VERY BAD, every morning you will wake up with construction noice at 7:30 am . No solution provided by inexperienced staff. It’s Dirty all over the place. You can’t sleep here, it’s imposible because of the terrible sound that goes through the thin walls . EVERY GOOD REVIEW IS FAKE AND CREATED BY THEM. THE PLACE ABSOLUTELY SUCKS

TripAdvisor users rated this property 5 out of 5

Excellent Experience

victoriadB6689XE on Jan 21, 2023

I was checked in early and upgraded to an oceanfront room. I came for a friend’s wedding by Angel made it seem as of it was a celebration for me. Rooms are definitely worth the price! Highly recommend.

TripAdvisor users rated this property 2 out of 5

Not clean.

MySoulsAdrift (New Hope, Pennsylvania) on Jan 20, 2023

We chose this location because it is close to the airport and because it had a balcony overlooking the ocean. It would have been nice to know that the ocean view as shown in photos is, at least temporarily, covered with a gigantic orange net. We would have opted to not pay extra for the ocean view had we known this. But whatev, no big deal. The issue we really had is that the room was dirty- tables literally sticky and residue and hair all over the floor in the bathroom. They also charge 25 dollars for valet parking, which they make it seem like is mandatory but if you ask they tell you you can do it yourself but parking is 2.00 an hour (which still would have been cheaper for us). All in all it’s not terrible but we will definitely not be coming back next year on our way from the Keys.

TripAdvisor users rated this property 5 out of 5

Birthday Getaway

kaishaj2023 on Jan 20, 2023

Upon arrival, I was greeted by Raphaela. The front desk supervisor Angel was very nice and helpful. The only thing is that the only way to park your car is valet which is $25. I wish it was free but it was ok. They have a really nice pool and you can walk on the beach. So I would totally recommend to book a stay here.

View All