Grand Cayman Marriott Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.6
  • Rooms 4.6
  • Service 4.8
  • Value 4.2

265 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Appreciation

267aleshaw (George Town, Great Exuma) on Jul 24, 2026

I had a wonderful check-in experience at the Marriott Cayman. Anina was polite, welcoming, and very helpful throughout the process. She made everything quick and easy while providing excellent customer service. Thank you for making such a great first impression—I truly appreciated your professionalism and kindness!

TripAdvisor users rated this property 5 out of 5

Best Staff and Beautiful Hotel

EvaD324 (New Jersey) on Jul 22, 2026

The Grand Cayman Marriott was the most wonderful experience. The staff, the hotel and the view was amazing. The kindness and customer service we had was exceptional. I want to mention simply everyone who made our family vacation so extraordinary. but to mention a few....Thank you to Ella, Junita, Minu, Murine, Syrene, Litha, Gregor, Dre and Jev and Jessie. You were Always so helpful, so accommodating and with a smile. The resort is beautiful too and we were upgraded to an ocean view room. It was the Best Summer Vacation Thank you Grand Cayman Marriott.

TripAdvisor users rated this property 5 out of 5

Wonderful hotel and location from which to explore the island!

wrldviewer (McKinney, Texas) on Jul 13, 2026

The hotel, rooms, and food exceeded expectations. The pool is very small but was never crowded during our stay. There is construction taking place out back as they restore the beach, but the shuttle (or quick walk) to Jacks Beach Bar was actually an upgrade to me! Quick shout out to the staff that made our stay so enjoyable: Milan in the coffee shop remembered my name and order each morning! Belle was a friendly server that was always checking to make sure we were enjoying our food and any special requests, Karl at the front door was helpful with taxis and recommendations, Sheryl and Omar also added to the experience. My husband raved about Felda at the spa. She did such a great job her went back a second time!

TripAdvisor users rated this property 3 out of 5

Not great

Zachcobb117 (Keller, Texas) on Jul 11, 2026

We stayed here 6/29 through 7/3. Not a great experience. As a previous review mentions, the beach access is not available currently and the construction is an eyesore. The shuttle the hotel provides to take you down the beach to a private area is very nice though. It is a private area for Marriot at Jacks beach bar. Our stay was also interrupted by broken elevators and for two days straight no working water for a few hours in the morning. The water was turned back on fairly quickly, but was running brown water the last day before we left to checkout. Overall not worth the price, go somewhere else is my recommendation.

TripAdvisor users rated this property 5 out of 5

Sid was great with kids

N P on Jul 07, 2026

We took our niece and nephew there while visiting Cayman. Sid was great and played along with the kids as they enjoyed virgin Pina Colada’s and Mudslides.

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