Waikiki Beach Marriott Resort and Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1926 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great hotel for families

dnc808 on Jun 27, 2022

Clean rooms and friendly staff. Easy check in and out. Lots of food and dining options on site. Family friendly. My kids loved the lawn games and pool. Great location. You can walk across to the beach or to the zoo. Near lots of shopping. Busy but to be expected when staying on Waikiki. We will definitely be back.

TripAdvisor users rated this property 4 out of 5

Nice renovations

jd009009 (San Francisco, California) on Jun 24, 2022

Decided to stay here to show my kids a different side of Hawaii. The hotel renovations are nice but I think they made a big mistake by relocating the bar. The bar was better off in the front by the pool. Parents can enjoy the view, have a drink while their kids were in sight by the pool. Not anymore! Love the games and the cabanas. Friendly staff. You have to get front ocean view. Worth it! The beds need to be replaced! the curtain was weird how it was one piece instead of broken in two so you didn’t have to slide the whole thing over to get to the sliding door. The glass between the shower and the sink needed to be sealed because it was leaking when someone was in the shower. Lines to the elevator. $500 resort fee is ridiculous and for what so you can borrow beach chairs. $50 dollars for valet parking. $45 for self Parking if you can find parking. Overall it is a nice but it is quite busy!!!! it definitely a different vibe from Marriot Koolina! If ever I need to stay in Waikiki again, It would be here but other than that I would go to Marriot Koolina.

TripAdvisor users rated this property 3 out of 5

Family short stay

shanefull (Kailua, Hawaii) on Jun 23, 2022

Pros: Close to beach, aquarium, and zoo. Room was spacious. Upgraded to a Jr suite with rewards. Breakfast buffet reasonable and good for value. Appreciate local/military drink at pool. Kiddo pool with sprayers and lights was fun for kids. Liked the play game area for kids and surprise movie night under the stars. Restaurant in hotel were excellent. Cons: I had asked for a high floor, got a low, even with status. The ground noise from the main strip was really bad and hard for my kids to sleep. The front desk messed up our checkout time and keys, so we were locked out of our room for 30 minutes. Due to status, am supposed to get a late checkout, but due to room type they said we have to move rooms if granted. The hotel was not that full, so hard to understand why a later checkout was not reasonable. Felt front desk didn't even check. Parking lot is really tight. The room windows sun protection on the ocean side were horribly done, so the window didn't have much of a view. Like they didn't even care. Overall I stay again, for the right price.

TripAdvisor users rated this property 3 out of 5

Resort fee insane

TeamWard (Nottingham, United Kingdom) on Jun 21, 2022

While staying at the Waikiki Marriott Resort you have to pay $50 & taxes per day on top of what you pay to book a room, we all know it's a ripoff, so please don't insult customers with a cheap what this gets you list. On arrival after a 28 hour+ journey provide the room booked, not say we have got you a good room but only one bed, we had booked a room with two beds, so then dumped in a room with a garage view, took 3 days to get it corrected (thanks to Wendy), the place is worth it otherwise, also a thanks to Jason who helped book things to do, the baggage staff for helpful last day storage.

TripAdvisor users rated this property 5 out of 5

Pool Party

jeffgD1747QZ on Jun 19, 2022

Rainbow was our hostess/server at the adult pool. She single handedly was the kindest most diligent associate of the Marriott during our entire stay. She was happy, helpful, friendly and extremely professional. Rainbow made our trip turn into wonderful memories.

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