All inclusive

Azul Ixtapa Grand

Ixtapa Zihuatanejo 4.5

Overview

Azul Ixtapa Grand is a majestic luxury resort with an eco-environmental concept. It offers spectacular views from any of its suites and multiple gastronomic options where you can pamper your palate throughout your stay. Relax in a tropical setting while admiring captivating panoramic views. The details, the sophisticated architecture and the refined comfort make Azul Ixtapa Grand a haven like no other.

Added value

For 2024, guests who book at Azul Ixtapa Grand are allowed to use the facilities, and enjoy food & drinks at Azul Ixtapa, at no additional cost.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Luxury Suite
678 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Luxury Suite
678 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Balcony or patio

1 Bedroom Master Suite
1356 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
1 Bedroom Master Suite
1356 square feet
Featured amenities
Included in all rooms
  • A/C
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
  • Balcony or patio

Amenities


Location

Address
Paseo, Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa Zihuatanejo, Guerrero, 40880, Mexico

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Great place to stay

Serch L (Queretaro City, Mexico) on Feb 12, 2024

A really good place to stay and have a relax vacations with friends or family, we really enjoy it, the personnel, the pools, the spa and the drinks are very good, also the view and the rooms are really cool, we will return for sure soon, thank you for the great vacations Azul Ixtapa Grand!.

TripAdvisor users rated this property 2 out of 5

Never coming back! Been 5 times, used to be our favorite but never coming back!

sweetpamala (Bowden, Canada) on Dec 25, 2023

Unfortunately I’m posting a negative review. If you look through the years I’ve posted 5* reviews but I’m terribly disappointed this year. This is our 5th trip to this resort and many families and couples have come to this resort because of our recommendations but we will never be back. The absolute worst part was that they have a new policy, THAT THEY DID NOT INFORM US OF UNTIL CHECKOUT, that they cut off our wristbands when we checked out. We checked out and planned on having a bite to eat and another drink while we waited for our bus but they cut off our bands and wanted us to pay $45 USD / person to enjoy the end of our trip. Believe me the buffet was never worth $45 USD - let alone as our last meal there. My new policy is that I will never be back! First the PROS … - wait staff service is amazing at all the restaurants, lobby bar and pools (special shout out to Alexis but alllllll the wait staff were fantastic). - rooms are beautiful, large, have an amazing view of the ocean and cleaning staff keep them sparkling. - they have done a lot of maintenance to keep the resort looking great (new paint, re-doing the public bathrooms, etc). Then the CONS … - the buffet was terrible for any meal. Very limited dishes. A lot of fish meals - even for breakfast, as the lunch special twice and in most dishes. Fish ‘soup’ for breakfast and no bacon to be found. The resort was mostly local tourists now so wonder if the menu is more suited for them. - no greeting upon arrival. One girl at the desk who told us she didn’t speak English and then told us she was sick as she coughed at us. (She did get us checked in and even changed our room to a King bed. We have asked each of 5 times for a King bed and this is the 1st time they let us have a King.) - booking ala carte restaurants was a huge headache and took up more of our time standing in lineups than ever. They still only let you book 3 ala carte meals in a 7 day trip and you have to physically go stand in line at the booking office. First, they would only let us book from Thurs to Sat and they were fully booked except for 1 night. And told us we would have to come back on Sun to book the rest. But said they might be able to get us in if we came back to check before they closed each day. So we booked the one night and went back every other night but they could never get us in. Then we had to stand in line again on Sunday morning to book again. - there were no shows or entertainment. They’ve had fire shows, mexican pole dancers, markets set up, etc in the past but nothing this time. - they used to have live bands but every single single night was karaoke. - resort offered activities used to include kayaking, sailing, snorkeling and bicycling. But now there is only bicycling and target practice. - their beach has always been mostly inaccessible but they used to have a floating pier and we could easily go to Playa Quieta beach. Now they’ve locked the gate to get through to Playa Quieta and the pier is gone. - the board walk to the Azul and Playa Linda is in terrible disrepair. I used to love walking along there. - the bar under the waterfall was closed. - the discotheque/coffee bar was destroyed and closed off.

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