TripAdvisor Traveler Rating

Based on the food and service only, I would call this hotel 5 star, based on the room only, it would be a high 3 star at best. The hotel policies regarding smoking are antiquated at best. Great if you're a smoker but a complete turnoff if you aren't.

Lizette and the entertainment team are great, bike tour was fun.

Check in could have been more informative as to where was what at the resort. It was quite a guessing game for most areas. The food in the Italian and seafood restaurants was good. Disappointed in wine and beer selection. For the prices we paid I expected Corona and beer other than the Teccate label. Views were amazing and breakfast buffet had all you could want. Although a fresh waffle station would have been an added bonus. Overall a nice stay. Not sure if Premier upgrade was worth the extra.

The Barcelo in Ixtapa has been a great experience . Thanks to our friend ALFONSO BUSTOS for going above and beyond to make our dinner experiences so memorable . The food has been really good the restaurants and service have been amazing . We appreciate all the staff and their hard work .

Worst resort I have ever stayed. I got one hot shower on one day all other days no hot water and yes I complained and asked for it to be corrected. All of us got diarrhea from bad food or bad water. Our room got flooded by next room likely from them leaving their water running hoping it would get hot. Fire ants out by pool and other areas waiting to get you, Overall the place is very run down and needs new management. The staff is very friendly and try’s hard but I think it’s out of their ability to fix.