All inclusive

Sunscape Dorado Pacifico Ixtapa

Ixtapa 4.0

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Overview

Located in the heart of the beautiful beach town of Ixtapa on Mexico's popular Pacific coast, the oceanfront Sunscape Dorado Pacifico Ixtapa treats couples, singles and families to a getaway. Perfectly situated on a golden sand beach and a mere 20 minutes from Ixtapa Zihuatanejo International Airport, guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 285 guestrooms and suites feature a private furnished balcony with stunning views of the Pacific Ocean, daily refreshed mini bar, air conditioning and LCD flat screen TV. The brand new Sunscape Spa by Pevonia will offer an array of indigenous and innovative treatments to relax and refresh while children of all ages are kept entertained with a variety of supervised activities. The Explorer's Club, for ages 3 to 12, provides kids with daily programs while the Core Zone offers teens, 13 to 17, the chance to really cut loose and have the time of their lives.

Check in

3 p.m.

Check out

12 p.m.

Rooms

285

Rooms

Deluxe Partial Ocean View
  • 2 double beds
  • Partial ocean view
Deluxe Partial Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Housekeeping
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony

Deluxe Ocean View
  • 2 double beds
  • Ocean view
Deluxe Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Housekeeping
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony

Family Connecting Room
592 square feet
  • 1 king bed, and 2 double beds
  • Partial ocean view
Family Connecting Room
592 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Housekeeping
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony

Sun Club Deluxe Ocean View
296 square feet
  • 2 double beds
  • Ocean view
Sun Club Deluxe Ocean View
296 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Housekeeping
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony
Additional details

Sun Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service (refreshed daily) and bath amenities
  • Complimentary computer access in the Sun Club Lounge
  • Daily afternoon hot and cold hors d'oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service (7 a.m. – 11 p.m.)

Sun Club Family Ocean Front Suite
592 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
Sun Club Family Ocean Front Suite
592 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Housekeeping
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony
Additional details

Sun Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service (refreshed daily) and bath amenities
  • Complimentary computer access in the Sun Club Lounge
  • Daily afternoon hot and cold hors d'oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service (7 a.m. – 11 p.m.)

Sun Club Family Connecting Room
592 square feet
  • 1 king bed, and 2 double beds
Sun Club Family Connecting Room
592 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Housekeeping
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Balcony
Additional details

Sun Club suites offer the following additional amenities and services:

  • Personalized check-in and check-out with concierge service
  • Preferential status and amenities
  • Private Sun Club Lounge
  • Upgraded mini-bar service (refreshed daily) and bath amenities
  • Complimentary computer access in the Sun Club Lounge
  • Daily afternoon hot and cold hors d'oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Cartoons available in room
  • Milk, cookies and other special treats
  • Room service (7 a.m. – 11 p.m.)

Amenities

  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Waterpark
  • Arts & crafts

Explorer's club

Open from: 9 a.m. to 9:30 p.m.
Age range: 3 to 12

Core Zone Teens Club

Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 3 to 12
Type Amenities
Rendezvous Bar, Lobby bar
Barracuda Bar, Beach bar
Manatees Bar, Swim-up bar
Starlight Lounge Bar Bar, Lounge
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
Windows Buffet International Breakfast, Dinner, Lunch Dress code
Tamarindo À la carte Mexican Dinner Dress code
Da Mario À la carte Italian Dinner Dress code
The Snack Machine Snack bar Snacks Snacks Dress code
Coco Café 24hrs Café Coffee and Pastries Lunch Dress code
Bluewater Grill À la carte International Dinner, Lunch Dress code
  • Rooms: 285
  • Fitness centre: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
Paseo De Ixtapa S/N Lote 3-A
Ixtapa, Mexico
52-755-553-2025
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Jetted pools: 1
  • Outdoor pools: 1
  • Water slides: Included

Water sports

  • Scuba diving: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Children’s area
  • Baggage check
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Laundry services available ($)
  • Medical services available available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite
  • Tour desk
  • Wedding facilities available ($)
  • Tobacco shop available ($)

Location

Address
Paseo De Ixtapa S/N Lote 3-A, Ixtapa, Mexico
km from ZIH airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

30th Anniversary at Sunscape

OhioRueben (Ohio) on Jun 19, 2021

Took us a while to get to this review, but thought it was important to share. We had the best time at the Sunscape! The hotel was in the perfect location, as we liked to visit local establishments for dinner each night. All the restaurants are directly across the street. The hotel and pool were very clean. Breakfast and lunch were very tasty. The staff went above and beyond to ensure that we had everything we needed throughout our trip. Giovani, our poolside waiter, knew us by name(and drink) on the first day. We cannot say enough about the hospitality he showed us for the 7 days we were there. Jorge took care of all of our reservations and even sent a bottle of bubbly to our room to help us celebrate our anniversary. He greeted us daily by name which made us feel very welcome. Finally, Nayeli at the coffee station was the sweetest! We looked forward to seeing her every morning. We have stayed at the Sunscape before, and we will again.

TripAdvisor users rated this property 3 out of 5

Family Vacation

Lindsay_a88 (Grants Pass, Oregon) on Jun 13, 2021

We stayed for 8 nights at Sunscape. Overall, we had a great time. The staff really bent over backwards to make sure we were taken care of. We are members of Unlimited Vacation Club and were catered to more than most, so keep that in mind as you read the review. Pros- 1. It’s very clean throughout the resort. Also has lots of hand sanitizer everywhere. They clean the pools daily which was very nice. 2. Beautiful location! Seriously, perfect location. Right outside the gates of the hotel there’s great little shops for souvenirs, pharmacies, other restaurants, banks, etc. It’s a fun little area. 3. .4mi down the beach there are little huts for beachside massages for $20 or 300 pesos. The massages were amazing. We also got one at the hotel which was very nice. For the price though, we preferred the beach side ones. 4. Lots of stuff for kids to do- they were never bored! We had 4 kiddos on the trip- 8 months, 3, 5, and 16. They went parasailing right off the beach in front of the hotel. We also did horseback riding set up by the hotel which was a great little trip. The explorers club was a great asset for the 3 and 5 year old. They were able to go there and have some fun. The kids splash are and water slides were amazing. They had an absolute blast there. There are A LOT of kids at this resort. They definitely cater to families. I wouldn’t recommend it for a romantic couples trip. 5. Fun shows at night! They were all in Spanish, but we still very much enjoyed them. 6. Amazing customer service 7. COVID swabs to enter back into the U.S. were on site. It was very convenient. Cons- 1. Rooms are very small and outdated. Which was fine considering we weren’t in them very much at all. 2. There’s really only two restaurants plus the buffet. We got tired of the same menu night after night. Just about every member of our party got travelers stomach at some point also. 3. Not many of the staff speak English at all. We became very used to orders being wrong. Basically every meal. We aren’t overly picky people though so it wasn’t a huge deal. We had a couple fluent people in our group which helped a lot. We are visiting THEIR country though so we don’t expect everyone to speak our language. I know some may see this as a deterrent though. I did, at times, feel like we weren’t overly welcomed as Americans by some of the staff. Most were phenomenal, but some very obviously were not into having Americans there. 4. You need to go save your beach/pool spot at about 8am. There is no enforcement of the 1 hour rule of leaving your things there to save spots. Even as members, we had non members taking up spots in the designated areas. It was very frustrating. 5. Alcohol selection is very poor and cheap. We almost always opted to get our drinks in the members area which had an amazing selection. 6. I literally felt like I was having a heart attack every time I left our room with my kids. We were on the 19th floor with a son who has ADHD and is used to climbing everything. There was very little guarding an active 5 year old from jumping and falling 19 stories down. I’m honestly shocked this hasn’t been an issue yet and seems like a massive liability for them if something were to happen. We had a great time overall. It was a very nice vacation. Considering the quality of most other UVC locations, I think we will probably forgo returning to this one. But we are very thankful and appreciative for all the staff who made for a fun trip!

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