Overview
Nestled along spectacular Mokapu Beach, Wailea's newest resort features cascading outdoor pools, spa and salon, superb dining and access to championship golf and tennis.
Resort fees include
- GoPro Hero 5 Camera Rental and GoPro LAB.
- Outrigger excursion, kayak tours, snorkel rental, stand-up paddle board lessons and body board rental.
- Yoga and fitness classes.
- Single and tandem bike rental.
- Ukulele lessons, coconut husking lessons, lei making and hula lessons.
- Photography session, mixology classes, celestial nights stargazing and sunset guided meditation.
Check in
4 p.m.
Check out
11 a.m.
Rooms
301
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Concierge service
- Mini fridge
- Seating area
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Concierge service
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service ($)
- TV
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Balcony
- Concierge service
- Mini fridge
- Seating area
- Rain shower
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Concierge service
- Desk
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Room service ($)
- TV
Amenities
Lehua Lounge
Lounging Area
Couples Massage
Bumbye Beach Bar
Mokapu Market
Infinity Pool
Arrival Bridge
Poolside Dining
Morimotos
Location
Reviews
TripAdvisor Traveler Rating
Save your money go another Hotel
Aldo R on Dec 04, 2024
A lot of money for what you receive .The hotel staff is very kind and friendly, you just pay a lot of money expecting to receive an incredible experience. and it doesn't happen Honestly save your money and go to another hotel The food is very expensive and the taste is very bland.
Deny responsibility for Slip and Fall Incident at Ka’ana Kitchen
Last B (Tacoma, Washington) on Dec 04, 2024
I am writing this review to express my disappointment regarding a slip-and-fall incident I experienced at Ka’ana Kitchen at Andaz Maui at Wailea Resort on November 24, 2024. Despite my attempts to address this matter with the restaurant's management, their handling of the situation has been deeply unsatisfactory, leaving me with no choice but to escalate my concerns to you. While bringing food to my table, I slipped on a wet floor caused by spilled pineapple. The fall was not only painful but also deeply embarrassing. I sustained significant bruising to my elbows, buttocks, and tailbone. Additionally, my cell phone, which was in my back pocket, was damaged, resulting in a cracked screen and cover. When I was initially seated, I noticed that the floor under the table and chairs was wet and slippery, likely due to spilled water or juice. I immediately brought this to the server’s attention. However, no action was taken to address the hazards. After my fall, the server assured me that a manager would come to speak with me to address the incident, but no one approached me. Although a medical staff member provided ice for my bruises, I was too embarrassed to discuss the full extent of my injuries, particularly to my tailbone, in a public setting. The staff member took my contact information and assured me someone would follow up with me. Nine days later, I had still received no communication. When I finally contacted the restaurant, they declined responsibility for the damage to my phone, citing a delay in reporting, despite their failure to follow up as promised. I find the restaurant’s position inconsistent and unacceptable for several reasons: 1. Failure to Follow Up: The restaurant’s management promised to contact me, yet failed to do so for nine days. This delay contradicts their assurance and places an unreasonable burden on me to initiate communication while recovering from injuries. 2. Focus on Recovery: Following the fall, my priority was my physical well-being, not inspecting my phone. I was in pain and shock and relied on the promised follow-up to address related concerns, including property damage. 3. Guest Care vs. Procedural Priorities: Declining responsibility for property damage based on procedural grounds, while neglecting the duty of care to follow up with a guest injured on their premises, undermines trust and guest satisfaction. I expect better from a Hyatt establishment. The combination of unsafe conditions, inadequate response at the time of the incident, and subsequent dismissal of my concerns is deeply disappointing.
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