Hotel

OUTRIGGER Ka'anapali Beach Resort

Lahaina 4.0

Learn about all active advisories related to this hotel

Overview

Perfectly situated on world-famous Ka'anapali Beach across 11 acres of stunning tropical gardens, this Maui beachfront hotel is the ideal place for guests to relax and unwind in paradise. Immerse in the vibrant traditions and customs of Hawai‘i. With daily cultural classes including lei making, hula dancing, ʻōlelo Hawaiian language lessons, mele ukulele and song classes, mo‘olelo Hawaiian storytelling and more. Experience the cultural richness and genuine hospitality of this truly authentic Hawaiian resort. 

Resort Fees: 35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:30 p.m.

Check out

11 a.m.

Rooms

432

Rooms

Garden View
425 square feet
  • 1 king bed, and 1 day bed, or 2 queen beds
  • Garden view or Resort view
  • No more than 4 guests in the room
Garden View
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only

Courtyard View
425 square feet
  • 1 king bed, and 1 day bed, or 2 queen beds
  • Interior courtyard lawn gardens and pool
  • No more than 4 guests in the room
Courtyard View
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only

Partial Ocean View
425 square feet
  • 1 king bed, or 2 queen beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean View
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only

Ocean View
425 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only

Premium Garden View
425 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Premium Garden View
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only
Additional details

Newly renovated provides a relaxing view of landscaped garden that face adjacent properties. New Hawaiian themed furniture and artworks, upgraded bed and bedding items, remodeled bathroom features.

Premium Courtyard View
425 square feet
  • 1 king bed
  • Courtyard
  • No more than 2 guests in the room
Premium Courtyard View
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only
Additional details

Newly renovated, overlooks the beautiful courtyard with the sweet scent of Plumeria from your lanai.

Premium Oceanfront
425 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Premium Oceanfront
425 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Mini-fridge
  • Safe
  • TV
  • Some rooms have shower only
Additional details

Facing the ocean directly, providing a magnificent view of blue indulgence.

Amenities

Location

Address
2525 Kaanapali Pkwy, Lahaina, Hawaiian Islands, 96761, United States of America
44 km from OGG airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

Horrible and Possibly Racist Experience At This Hotel. TL:DR Reservation Cancelled Without Notice and No Apology/Refund

927xuel (New York City, New York) on Sep 17, 2023

I don't get why people gave this hotel such a high rating...maybe we were treated differently because we look different? (We are Southeast Asians). Anyways, we had a terrible experience at this hotel. We tried checking in on 9/3, but were told that our reservation was cancelled. There was no advanced notice at all, in fact, we called the hotel 2 weeks before to confirm the reservation will still be honored despite the Maui wild fire. We got a very firm confirmation from their staff that it WILL be. This would all have been OK, since we understand the Maui fire was disruptive to lots of people's lives, and one of the motivations of keeping our trip plan was to support Maui's local business. HOWEVER, the front desk was not apologetic about LYING to us at all! She kept asking which number we called to check on the reservation, how come we didn't know the reservation was cancelled and she even made fun of us by asking "Where did you come from? You didn't know about the fire? hahaha", as if we are from Mars and the fire was a funny thing. As if that's not enough, the front desk staff (three young ladies), tried to put us in an overpriced hotel across the island. After I expressed anger toward their unapologetic attitude, the staff gave us a very brief and fake apology, and started making phone calls to local hotels. The hotel she recommended to us quoted us a price that's at least $50 over what we'd get online. Additionally, the staff said "well, they might be expensive because you are booking last minute". Yes, if we were told our reservation was cancelled 2 weeks ago, when we called to check in, OF COURSE we'd get a better price. Not surprisingly, this unapologetic and rude group of staff refused to reimburse us for any difference between the hotel price. 9/3 was the start of our Hawaii vacation, and now that our vacation has ended, I can say for sure that most Hawaiians are nice, BUT NOT this hotel's staff. This experience was, in fact, the most INSULTING I've ever had anywhere in the world. I still remember those three front desk ladies' disgusting faces and one of their names is Ke'ena. Oh and you know what? The hotel claimed that they have refunded us the fee, but till this day (over 2 weeks later), we have not received any refund on our credit card. We are disputing the charges and will seek legal recovery of any economic and emotional losses we experienced.

TripAdvisor users rated this property 1 out of 5

RUN AWAY! NO LONGER THE KAANAPALI BEACH HOTEL AND OUTRIGGER HAS RUINED THE EXPERIENCE!

DetChief63 (Henderson, Nevada) on Sep 13, 2023

MADE RESERVATIONS IN APRIL WHILE STILL BEING MANAGED BY THE KAANAPALI BEACH HOTEL. OUTRIGGER RESORTS TOOK OVER THIS RESORT AND HAS RUINED THE EXPERIENCE. WE CANCELLED OUR OCTOBER RESERVATIONS DUE TO THE MAUI WILDFIRES AND HAVE YET TO GET OUR REFUND. FIRST REQUESTED BACK ON AUGUST 14TH AND WERE TOLD TO WATCH OUR CREDIT CARD. TWO ADDITIONAL PHONE CALLS AND A MONTH LATER AND STILL NO REFUND. WE WERE WORRIED THAT A BIG RESORT WOULD RUIN THIS GEM ON MAUI AND THEY HAVE. RUN AWAY!

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