OUTRIGGER Ka'anapali Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.4
  • Location 4.8
  • Rooms 4.1
  • Service 4.5
  • Value 4.4

9235 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Big Storm, cancelled flights

991kathleeni on Apr 06, 2026

There were eight of us in three rooms. Two of our four teens were exchange students. It was so enjoyable. A "Kona" storm left 41 inches of rain in 24 hours with lots of wind. The resort was phenominal in the effort to accommodate us when our flight was cancelled. They were so kind about it! This was our 12th stay at this resort, and won't be the last.

TripAdvisor users rated this property 5 out of 5

Relaxing, low key resort right in the beach. My second year staying here and not my last

Jessamy L on Apr 05, 2026

This is my second year staying at the Outrigger Ka’anapali Beach Resort. Lovely, relaxing property, spotless, very friendly vibe. The Premium ocean view room was a perfect size, well-appointed and spotless. Rooms are well instantes and not noisy between the walls. The staff are top-notch, professional and friendly. Specifically, Vangie from housekeeping was a delight-so kind and friendly. She made sure I had what I needed each day. Adrian set up my cabana (and took my reservations). This is the second year he’s helped me and was absolutely wonderful! Dustin and Alexis at the front desk were accommodating and invaluable.

TripAdvisor users rated this property 5 out of 5

Perfect Location & Friendly Staff

809debbis on Apr 03, 2026

The staff was extremely friendly during our week in Maui. During our stay, Risteta took excellent care of our room … she made us feel like we were her only guests. The property is in a great location for activities and Whalers Village for shopping, restaurants, and spirits.

TripAdvisor users rated this property 1 out of 5

Feeling cheated

Kimi B (San Francisco, California) on Apr 03, 2026

Total Scam- I am unhappy about being charged an additional 600 in resort fees, when there is small pool, no gym, no beach chairs (only available for rent). When I asked what the mandatory resort fee covers I was told tea and internet. How is this even legal?

TripAdvisor users rated this property 5 out of 5

Lyn the housekeeper is the best

Jennifer K on Mar 31, 2026

Beautiful hotel right on the sand! Great food and very friendly staff. Our housekeeper Lyn on Floor 4 in the Papaku building was so kind and helpful. She did a great job servicing our room throughout our 1 week stay and greeted us by our first and last names too! Thank you!

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