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Overview
Located on the northwestern tip of Maui, the Kapalua Resort is just minutes away from three beautiful beaches and 36 holes of championship golf. The Kapalua Villas - Maui exhibits the true meaning of ho'okipa (hospitality), guests enjoy the convenience of spacious living areas, full kitchens, large lanai (patio), washer/dryer, A/C, access to The Kapalua Tennis Center, hiking trails, three beautiful white sand beaches, activity desk and complimentary internet and resort-wide shuttle service.
Address for reception and check-in:
300 Kapalua Drive
Lahaina, HI 96761
Phone: (808) 665-9170
Resort fees include
- Complimentary use of the tennis facilities
- Resort wide shuttle, free self parking
- Free Wi-Fi
- Unlimited local and long distance calls
Cleaning fees include
- There is a mandatory check-out cleaning fee per unit paid directly to the hotel:
- 1 Bedroom units - $289 USD (plus tax). 2 Bedroom units - $339 USD (plus tax).
Other fees include
- There is a mandatory Damage Protection Charge per unit paid directly to the hotel of $59 USD.
Check in
3 p.m.
Check out
11 a.m.
Inclusions
Rooms
Amenities
- Children ages: 0 to 17
Check-out time: 11 a.m.
Wi-Fi
- Lobby
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Honolua Store | À la carte | American | Breakfast, Lunch, Snacks | |
| Merriman's Kapalua | À la carte | International | Dinner | |
| Pineapple Grill | À la carte | Grill/steak house | Dinner | |
| The Plantation House | À la carte | Mediterranean | Dinner | |
| Sansei Seafood Restaurant & Sushi Bar | À la carte | Seafood | Dinner |
Pools
- Outdoor pools: 8
Golf
- Putting green: on site ($)
Water sports
- Dive shop: on site ($)
- Scuba diving: on site ($)
- Watersports centre: on site ($)
Other sports
- Bicycles: on site
- Hiking: on site
- Tennis courts: on site
- BBQ area
- Business centre available ($)
- Concierge
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Parking
- Shopping onsite
- Tour desk
- Car rental available ($)
Aerial view
Beach
Beach
Beach
Center building
Coastal trail
Entrance
Golf and ocean view
Golf course
Honolua store
Merriman's Kapalua dining area
Pool
Pool
Tennis court
Location
Reviews
More like 3.5 stars
sonyay385 (Redwood City, California) on Jul 14, 2022
More like 3.5 stars Stayed in a 2 bed 2 bath golf villa in summer 2022 If I came to Maui again would definitely consider staying in the same villa but would also look at all my options before booking again. Pros: great views, beautiful grounds, clean, overall well maintained but with some exceptions noted below, comes with some cleaning items (for dishwasher, dishes, and washer) and plenty of cutlery, cookware, and dishes, close to Lahaina and kapalua beach which is great for snorkeling, great pool that was hardly ever busy. Also they are very responsive to emails and phone calls during normal business hours. Cons and reasons to remove 1.5 stars: 1) broken items in the room: sofa bed was broken so couldn’t be used, one of the towel racks was broken and fell off (had to get them to fix it) and the sliding door in the 2nd bedroom wouldn’t lock. They didn’t fix this last item but we figured the chances of a break in were small. 2) price is not worth the villa. For over $1000 a night (due to so many taxes and crazy fees) I expected better. 3) the shuttle service number didn’t work when we needed it. The welcome email talks about the service but then when the shuttle service phones aren’t working and no one can get a hold of them, Outrigger says they don’t manage it. We initially had our relative drive us to Fleming beach then expected to call the shuttle to get back. Well we (myself, 4 year old daughter, and 66 year old mother) ended up having to walk 1.5 miles with 2 beach chairs, a beach umbrella, and all our stuff, which wasn’t easy since it is up hill. The least outrigger can do is warn you in the welcome email not to depend on the service since it isn’t reliable. Oh and we couldn’t take Uber due to no car seat. 4) Although the unit was quite clean, the fabric shower curtain in the 2nd bedroom was quite moldy on the bottom (since it was too long and always got soaked when the shower was used) to where you could smell mildew when you showered. Why not just use a waterproof curtain?
Kapalua Villa Vacation 6/16/22 thru 6/19/22
brianwQ9973HU on Jun 23, 2022
Maui residents & businesses still hurting from Covid and are desperate. The views were amazing & the golf was fantastic for an avid golfer. Everything else was cringe worthy aside from a couple solid meals. The workers at Kapalua restaurants lack the typical customer service techniques prior to Covid. They had a very "take it or leave it" attitude even when just asking for a reservation or if walk-ins are welcomed. According to regular goers we dined with, the menus have been greatly reduced, which is understandable for the times, but at least have a smile on your face and enhance customer service. The Kapalua Villa Covid cleaning charge is horrific. Due to delays in checking out, we revisited our villa to kill time, but within an hour of us leaving, again not officially checked out, the cleaning employees entered our villa and cleaned the villa. Again, attitude was not the best as we asked if we could go back in and they responded with saying we would be charged another cleaning fee. For almost $300, an hour of cleaning is definitely not worth it and won't stop Covid if that is your concerns. On top of it, it was discovered that this cleaning employee stole my wife's passport the day before while we were out and we conveniently recovered it after her manager spoke with her about it though the front desk had called 10 minutes earlier inquiring about it in our presence. Overall, a sketchy time visit to supposedly a highly ranked facility. Spending the extra money to stay at the Ritz or Montage may be the better play, but overall the Maui residents appear to be desperate coming out of Covid.
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