Kaanapali Maui at the Eldorado by Outrigger reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.5

1001 TripAdvisor reviews

TripAdvisor users rated this property 3 out of 5

It’s all about location

shaileytuff (Faversham, United Kingdom) on Jul 05, 2023

You cannot fault the location, had amazing views from the property. We were in block J and just a short walk to the beach. The bars and restaurants were so easy to access through the Sheraton we loved the walk. Our apartment whilst clean was very tired, the cupboards were peeling laminate, the sink hole was rusty - it was like stepping back into the 80s We appreciated having access to the beach cabana where you could get towels and chairs to use on the beach - no shade available so if that’s important rent or buy a brolly! Overall loved the area but would probably select another hotel or try another agent to secure a better unit at this property,

TripAdvisor users rated this property 4 out of 5

Nice view of the ocean and golf course

JWsoca on Jun 29, 2023

We were on the second floor at the end and had a nice view of the ocean and golf course. The sunsets were spectacular. The studio was very nice and clean except that the shower curtain had mold at the bottom. Our second time here but this room was better than the first time.

TripAdvisor users rated this property 5 out of 5

Stay here! You wont regret it

dresdenUsa (Branson, Missouri) on May 08, 2023

Amazing resort. Nice location, very comfortable beds, friendly staff. Beach pavilion that give you option of shade or sun right on the beach. Overall a comfortable stay. We will return for sure. Priced affordable (for the area)

TripAdvisor users rated this property 2 out of 5

Before you book, get assurances that there will not be room construction underneath, beside, or above you.

IllinoisGail (Illinois) on Apr 21, 2023

Please read this, because of the warning. We stayed in J211. It has a beautiful view of the golf course; the room included a kitchenette, which is very helpful. We are close to the parking garage, which is helpful for an older couple, and there is a swimming pool on top of the parking garage; also close to the room. We anticipated being able to get a complementary ride on a golf cart, but the service was sporadic, and not reliable. Free use of chairs and towels from the cabana, but no umbrella for my "Irish" husband. So, the room beneath us (J111) was going through a complete remodel (M-F, 9-5). It was like living in a construction zone. Any thought of being on Maui in a less-inhabited space was destroyed through the noise pollution. No one gave us a heads-up when we booked, the woman at reception did not inform us of this when we checked in, and when I called on Thursday, after several apologies, she noted that they are managing these rooms are owned by individuals, and they merely manage them. They said there is an HOA or something similar here, so our owner knew, knew, knew that this would be happening. I find it unconscionable. What if we had saved for years for this trip? What if it was our honeymoon? What if one of us went to the ER at the only hospital on the island, got back at 5 a.m., only to have "buzz-saws" begin around 9 a.m.? (Which happened.) I was offered a change of room on Thursday, when I couldn't take the noise any more. My husband was golfing, it was afternoon, and they only work M-F...A change would have benefitted me for one day, and we're staying three more nights. Plus, I who had gone to the ER would have had to pack up our room and schlepp all the stuff to god knows where. So, even though they knew there was construction work going on below us, they waited for us to complain. I couldn't do that to someone. I am disappointed and angry. Because rooms are managed, and because I booked through Agoda, I seem to have no recourse. I should have been informed and offered a different room at check-in. I should receive a discount for such a disturbance. Ask questions before you book, and see what they can do if such a thing occurs. And, saying "sorry" is an insult to injury. Work with me on a solution that is acceptable to both parties.

TripAdvisor users rated this property 5 out of 5

Perfect Condo to stay

robindW1706ER on Mar 04, 2023

Nice Condo for a decent price close to the beach, shopping and golf course in a well maintained surrounding. Everything you need in the condo and all systems working, even if some equipment is a little dated. The helpful and friendly staff makes it the perfect holiday experience.

View All