TripAdvisor Traveler Rating

Shelly was amazing! Thank you for making our stay unforgettable! We will return

We had an amazing stay here at the Royal Lahaina in August 2026. The hotel is in an amazing location, right on a beautiful beach. The hotel staff was incredibly kind, helpful, and accommodating - specifically Gretchen at the front desk. Our stay was during storm Lala, and the hotel staff did a tireless job of keeping the hotel running smoothly, and kept guests informed on the storms activity. I can't imagine how difficult this time must have been for the employees of the hotel, we are so grateful to them and happy we chose this hotel.

My daughter and I recently stayed at the Royal Lahaina Resort & Bungalows for our very first mother-daughter trip. This vacation was intended to be a special time for us to bond and enjoy a relaxing getaway together, but the condition of our accommodations nearly ruined the entire experience. ?When we checked into our first room, we were immediately met with an overwhelming smell of urine. It was so strong that we had to request a room change. However, once we got settled into the second room, a powerful odor of Raid chemical spray enveloped the space. The fumes were so severe that keeping the window closed gave my daughter headaches. As a result, we were forced to sleep with the balcony door open all night, exposing us directly to the outside elements—allowing moths, mosquitoes, and even birds to come straight into our room while we slept. ?To make matters worse, when we first arrived in the second room, the counters were covered in coffee stains. Thankfully, I always carry my own Clorox wipes to sanitize surfaces and clean the toilets myself, but guests should never have to do that at a resort. The housekeeping issues continued later in our stay: when maid service came to clean the room, they actually made the bed with my daughter’s shirt accidentally tucked right inside the sheets. ?We also attended the resort's luau, which was underwhelming for the cost. To add to the disappointment, my daughter suffered from diarrhea after eating there, which only added to our discomfort during the trip. ?In fairness to the resort, the staff members themselves were pleasant, and Royal Scoops had very good coffee. Management also issued an $83 credit for the inconvenience. However, an $83 gesture does not nearly compensate for the severe discomfort, lack of cleanliness, and disruption to our rest caused by these conditions. ?Sadly, due to this experience, I will not be returning, and I cannot in good conscience recommend the Royal Lahaina Resort & Bungalows to others.

The entire experience was wonderful. After day 2 they knew my name at restaurant. Everyone was helpful. The Lua was fantastic. Best service and entertainment. The bungalow with ocean view worth every penny.

I recently stayed at the Royal Lahaina and wanted to share my thoughts. **Location:** The hotel is right on the beach with beautiful ocean views and easy access to nearby dining and shopping. **Accommodation:** My room was spacious, clean, and well-maintained, with a comfortable bed and a lovely balcony. More storage options would help on longer stays. **Service:** The staff was friendly, and check-in was smooth. They responded quickly to requests, which enhanced my experience. **Amenities:** The well-kept pools were great for relaxing, especially the adult-only pool. The dining options were decent, though a bit pricey for what was available. **Overall Experience:** My stay at Royal Lahaina was enjoyable, and I would consider returning. It's a great spot for a relaxing getaway, with beautiful surroundings. A few improvements in dining variety and storage would be beneficial, but it was a lovely trip overall! Thank you for considering my feedback!