advised working on the cottages. stayed in the tower. workers were looking into my room. construction debree on the patio couldn't use it. front desk said that that is what i payed for. booked through Air Canada vacations.
Kitchen was very slow and limited. Walked out at breakfast as it never came.
Checked out and told them the bill was wrong. They said they would fix it. Not only did they not fix it, they increased it. Someone was using my room number for their meals. Got home and contacted them and they again said they would look into it. Last I heard from them. Suggest you cancel your credit card when you leave.
(Round Rock, Texas)
Sep 01, 2023
My family and I stayed at the Royal Lahaina Resort and Bungalow Aug 3-8 plus 2 days dues to the fires. First and foremost I'd like to thank the entire Royal Lahaina staff for their continued kindness and generosity during our stay. I cannot imagine it was easy especially remaining clam without full knowledge of their own families wellbeing and property.
As mentioned in pervious reviews the hotel is older however renovations are taking place. Our rooms were spacious, clean, and the beds were very comfortable. There are several tennis courts on property and my sister and I were able to play a few games. Pro tip, get the breakfast buffet! The food is delicious with fresh fruit and other breakfast favorites, however the pastries and omelet station are the stars of the show!! The views surrounding the hotel and pool area are picturesque and the ocean was literally a few steps away. My family and I also enjoyed the Luau offered by the hotel! It was informative and provided valuable insight into the Polynesian culture. My favorite part about the resort was the tranquil and peaceful vibe! The pool area and beach chairs were never crowded. Thank you again for a wonderful stay and a safe trip to the airport!
A Good Resort for a Maui Vacation
(Lake of the Ozarks, Missouri)
Aug 27, 2023
Check in was easy with a friendly staff. Stayed in a bungalow. It was clean and comfortable. Had a nice patio that overlooked the grounds and the ocean. For the price of the rooms not having daily housekeeping seems odd. The beach is easily accessible and was not crowded. Bring beach chairs. The resort only provides them for a charge which again for the price you pay to stay seems ridiculous. There are 2 pools. They stayed pretty crowded most days The resort charges a daily parking fee if you have a rental car. We stayed a week and the parking fees add up. This is a negative. The on-site luau was entertaining and the food was ok. It was a good experience but not necessarily worth the high cost. The resort is just a 10 minute drive to the shops,bars and restaurants on Front Street. We ate there every night Lots of variety and better value then the restaurant at the resort Check out was easy. The resort is about a 30 minute drive to the airport depending on traffic
Absolutely the Best Hotel in Maui
Aug 20, 2023
Wow where do I start, we’ve been coming to the Royal Lahaina Resort every year since 2008, sometimes twice a year. We have brought many family and friends with us to celebrate different milestones. We got to know the Food & Beverage Manager Ford Ushijima and now consider him as our Ohana (family) he is just Amazing! We have become friends with the entire staff there and they have always treated us as royalty! I could not stay anywhere else but here, as we consider the RLR our home away from home. If you’re planning a visit, please consider The Royal Lahaina, as you will not be disappointed.
Aug 18, 2023
We were onsite during the natural disaster that occurred in Lahaina. The staff went above and beyond to make sure that all guests were comfortable during this time of uncertainty. The professionalism displayed was commendable.