TripAdvisor Traveler Rating

We picked the Royal Lahaina and stayed in one of their bungalows for our 20th wedding anniversary. It was the perfect place to celebrate. The staff were friendly and helpful. The restaurant and amenities were top notch. I would absolutely recommend this resort to anyone looking for an ocean front couples retreat or a family vacation to the beautiful island of Maui. We went in February and the whales were everywhere. Snorkeling was fantastic and Haleakala sunset was breathtaking.

I love this hotel!! Beach is great, everything you need is walking distance, nightly bands, good food and a great staff.. I’ve stayed here a few times and will definitely stay again!! Oh, the luau was so much fun!!

So amazing! Great resort and exceptional customer service. This was our first time here and we will definitely be back! Thank you to all the staff for making our stay perfect.

Staff were all very friendly, helpful, and responsive. We experienced a maintenance issue that caused us to have to move from the tower to a bungalow. Although housekeeping quickly brought us anything we needed, the actual service of the room only happened once in 8 days and was cursory bedmaking and sweeping. We still had to call to ask for toilet paper, towels, coffee pods, and to have someone come vaccuum our second to last day. We also had an issue with the AC, which we found out was because the filters were caked with dust and debris (so I removed them to get good airflow). The food from the restaurant (at all the three ordering locations) was really lackluster. Not only was the food quality low, the execution was also half-hearted. What I mean is the chicken tasted low quality, the burgers barely had flavor, the garlic truffle fries were soggy and boring, the pork sliders consisted of about a spoonful of meat per bun, the reuben sandwich bread was stale and dry. We tried several times to eat here, but it was really disappointing. I recommend finding a new chef with vision and training cook/service staff to improve their delivery. Make something worth staying for. Finally, I want to point out that your "kama 'aina discount" is false advertising. We found that booking the same room we were in for June would be $590 per night, plus the resort fee of $45 per day; but when we applied the KA code, it increased to $620 per night ($30 more but no resort fee). So, it's really scammy to offer that code and drive up the base price to cover 75% of the resort fee when you call it "free". I was told the best pricing is on Costco Travel, which we'll compare. But it's really disappointing that you would lie to your local visitors with trick pricing. We love this location! We really loved our tower room and our bungalow, despite the maintenance issue and the housekeeping neglect. We were able to relax and enjoy the ocean with our kids. We were able to visit fun places around Maui. I just wish our experience would have been as good as the views/location.

This resort is slightly older but is so cute and the ground are immaculate. No one said that you could see humpback whales from our balcony, bonus (Feb-March)! Also while eating Lahaina Noon. Get the chicken and waffles. Call their visitor center and work with them on an itinerary before you go (I regret not doing that). Take advantage of the trolly and walking paths. Book the Luau as soon as you can, as ours got cancelled due to weather. We met so many people that said they had come back here multiple times, must be good. Visit the branches nightly, and take a eukulele lesson