Fairmont Orchid reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

5912 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Wonderful property

Garrett W on Feb 17, 2024

Really a piece of paradise. Great place to rest and relax. Epitomizes the spirit of aloha. I wish I could have stayed longer. Food was amazing at every restaurant I have eaten at. Everyone at the fairmont orchid was extremely friendly and knowledgeable about the resort and the island.

TripAdvisor users rated this property 5 out of 5

A Beach of a Good Time

Steve K (Clayton, Missouri) on Feb 16, 2024

What a lovely resort! The scenery was awe inspiring, the service kind and helpful and the amenities were plenty. Lots of activities including many complementary. The suites are about as large as a small house. You can be as busy or as lazy as you wish. We will return soon!

TripAdvisor users rated this property 5 out of 5

Great stay with family

hersheyavula on Feb 16, 2024

We visited the Fairmont Orchid with our kids for a conference and had a wonderful stay. The kids eat free program and free laundry are amazing, and we found ourselves barely needing to leave the resort. Wish we could have stayed longer, but the non-conference rate at the hotel is very HIGH and I might have had a slightly less favorable opinion if we were paying double our rate. Overall, though a clear 5 start hotel. The beach and cove were pristine and the pool was simple but more than sufficient.

TripAdvisor users rated this property 1 out of 5

Beware Of The Water Bottles

mikie12 (Tucson, Arizona) on Feb 15, 2024

The Fairmont provides each guest with a water bottle. Unfortunately you have to find the location of the water machine because they are not on each floor which is an inconvenience, however my reason for this short review is a concern for the bottles they give you. Here is a picture of one of ours that my spouse brought back with him and had only been used for three months…water only. I contacted the hotel, and didn’t get the feeling they were particularly concerned.

TripAdvisor users rated this property 5 out of 5

Exceptional stay

LiGary (San Francisco, California) on Feb 14, 2024

We've been visiting Kona for a few years and stay at different hotels to try them out. Westin, Mona Lani, Condo etc. This time we decided to stay at the Fairmont Orchid, what a good choice!! Love this hotel and will be back next time. Everyone was extremely friendly and helpful!! Love the food at the Hali Kai and Brown.

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