Active Advisories
Please note: Fairmont Orchid has scheduled upcoming enhancement projects which may impact guest accommodations.
Roof Project:
Dates: June 24 – July 15, 2024
Description: This repair and resurfacing project may impact guests with increased noise levels during the construction period. We have scheduled this work during hours that typically have the least impact on our guests.
Lobby (Main Building):
Dates: July 1 – July 15, 2024
Description: The lobby transformation will begin July 1 to include upgraded lighting fixtures, paint and additional soft goods upgrades. During this time, the main arrival will be rerouted through the meeting space entrance which is approximately 50 ft from the hotel entrance. The Front desk will be relocated to the Paniolo Hospitality room just off of the main lobby. Noise and visibility of the project will be minimal.
Guestrooms:
Dates:
Non Gold Floor, July 8 – December 15, 2024
Gold Floor, October 7 – December 15, 2024
Description: The guestroom transformation will begin July 8 to include soft goods upgrades (new furniture, lighting and paint) to all guestrooms, suites (excluding Presidential Suites) and Fairmont Gold. Guests will not be blocked on floors that are being updated. Noise and visibility of the project will be minimal.
Dates and times are subject to change at any time without notice. While work is under way, the resort management will make every effort to minimize noise and disturbance. Should you experience any inconvenience during your stay, the hotel front desk manager will be available to address any concerns as quickly as possible.
Overview
Invigorate the mind, body and spirit on this 32 oceanfront acre luxury resort. Turn moments into memories as you enjoy daily activities and Hawaiian cultural programs including botanical tours, turtle talk, historical petro glyph hikes, traditional outrigger canoe rides and nightly torch ceremony.
Resort fees include
- Overnight self-parking for one vehicle per room.
- Unlimited basic wifi access in guest rooms and public areas.
- Complimentary wellness classes.
- Complimentary shuttle bus service within the Mauna Lani Resort area.
- Two branded reusable water bottles per room, per stay, to be filled at purified water stations located throughout the resort.
- Hawaiian Cultural Classes and Resort Activities.
- Lei greeting upon arrival.
- Complimentary snorkel equipment rental for one hour (available to each guest, per stay – resort use only).
- 45-minute photo session with Pacific Dream Photography (reservations required, photos available for purchase at an additional charge).
- Unlimited North America Long Distance Calls (within Canada and United States).
Check in
4 p.m.
Check out
11 a.m.
Rooms
540
Inclusions
Rooms
Amenities
Location
![35 km from KOA airport 35 km from KOA airport](/content/dam/westjet/images/hotels/koa/koafoh-the-fairmont-orchid-hawaii/gallery/koafo2-hero.jpg)
Reviews
Always a Great Stay.
GP-AZ18 (Phoenix, Arizona) on Jul 19, 2024
This was our third time staying at the Fairmont Orchid. We stayed there for a total of 10 days. The hotel and staff never disappoint with their service. Tiara checked us in at the front desk and she was lovely. Nice options to eat and drink throughout the property. Beautiful grounds with relaxing beach. Spa was great as well. We also enjoyed the breakfast buffet with its amazing food choices and beautiful patio. The hostess Princess was great and always smiling. Thank you to Scott and Destiny from Hale Kai, and Manna from Luana Lounge for being so awesome! Overall, we had an amazing time and will be back very soon!
Staff shoutouts!
Kristen B on Jul 16, 2024
I was at the hotel with my family (8 of us across 3 generations) and I wanted to give special mention to a few staff who made our stay great. Elijah at paddleboarding, Ahi at the canoe area, Matt who did snorkeling and helped my nephews gain confidence with their swimming, and then my massage was amazing to the point where I have to admit I'm not 100% sure of her name- pretty sure it was Carly. But all these folks really added to our experience.
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