ARIA Resort & Casino reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

36778 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Subpar service, maximum nickel and dime.

Dan W on Jun 30, 2022

Wow, this place is awful. Want that king bed you reserved? We don't have one until you Wait 30 minutes for a manager and one magically appears. Want to use the gym? Better be done by 6 PM! you should be in the casino The pool? 7 PM -- better go spend money somewhere! Want coffee? No maker in your room like.every other 5-star hotel on earth -- Better go and buy an overpriced one in the lobby! Want a refrigerator? Don't dare put anything In the minibar or our weight sensors will charge you! But we will be glad to charge you 50 a night for your own fridge! Want an electric kettle? Not free like every other 5-star hotel on earth, but you can rent one for 25 a day! Want to buy a kettle from Amazon and have it shipped to you? We will receive your 2lb package for 15! We gotta get our cut!

TripAdvisor users rated this property 5 out of 5

A Wonderful stay at the Aria Resort and Casino

756coralb on Jun 30, 2022

My husband and I stayed at the Aria Resort and Casino to celebrate our 25th wedding anniversary. This Resort exceeded our expectations in every way. Smooth check-in by friendly staff. We chose a stay well room on the 21st floor. The room was spacious and the bed was the most comfortable bed!. The hotel itself has 3 swimming pools and hot tubs with the premisses that were beautifully landscaped and with enough shaded areas throughout. There are plenty of restaurants to choose from and courteous and efficient staff providing outstanding service. We will definitely plan another stay at the Aria. Definitely a 5 star experience.

TripAdvisor users rated this property 3 out of 5

Could have been better

998kristal on Jun 29, 2022

Aria, Aria, Aria… this trip was my 5 stay at Aria. I was expecting the same stellar service as my past visits. Wrong.. unfortunately the property has changed. We did not get our room cleaned for 3 days. When we told the Housekeeping supervisor he apologized and said he would clean it immediately. The other staff standing there said we had our Do not disturb light on. We made sure it was off when we left the room but no one came. The day we had to check out the maid was ringing our bell at 8:40 am to clean our room. Check out is 10 am we were hurrying to get out as most hotels are 11 am. Our AC broke at 109 degrees the maintenance chief came up and fixed it right away he was awesome! The restaurant reservations were closed out at the hotel which just made us leave the property and spend $ elsewhere not a bad thing. The front desk VIP team were awesome! The security guards were doing a great job asking for proof of stay with your key. Definitely a bit different in level of service but still a great hotel!

TripAdvisor users rated this property 1 out of 5

Racists are welcomed to the ARIA!

777seb (Los Angeles, California) on Jun 28, 2022

RACISM at ARIA! Playing at poker table I was asked by another player to go back to my country , his tone of voice was serious, I called the floor manager who decided to remove me from the table . I was shocked to see how the situation was handled and how RACISM is clearly not a problem for the ARIA management team. Actions need to be taken and every single player making racist comments should be banned from the casino.

TripAdvisor users rated this property 5 out of 5

Third time staying at Aria in 2022…we love the place!

cathyinbothell (Bothell, Washington) on Jun 27, 2022

Our room was a corner suite and we loved it! Spotlessly clean and up to date. Very quiet as we requested NOT to be on the Cosmo side. The whole hotel is beautifully maintained ( even the elevators… and I’ve seen some neglected ones in other properties.) The restaurants are fabulous…our favorites being Javier, Carbone, Bardot and Lemongrass. Make reservations before you arrive! I’m a slot player and found the slot floor fun and varied. The spa is awesome as well! Just a wonderful Resort and Casino. All being well, we will go back in July!

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