ARIA Resort & Casino reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

34810 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent Stay

jcevo10 (Redwood City, California) on Oct 16, 2021

Will definitely stay here again! Very good service! Very accommodating. Excellent service! Rooms are nice and clean. i will definitely recommend Aria resorts to my friends and family. Thank you very much for making our stay incredible!

TripAdvisor users rated this property 5 out of 5

Ellada

elladochka (Los Angeles, California) on Oct 16, 2021

Good hotel, vey clean, provided good service. Bed mattress is not comfortable. Blanket is not comfortable. However my every Las Vegas trip I stay in this hotel because of location, clean room and bathroom and nice sell in the lobby.

TripAdvisor users rated this property 3 out of 5

Nice place, bad room

robi6916 (Phoenix, Arizona) on Oct 16, 2021

We came for our 5th anniversary and we’re really excited to stay here since we’ve heard so much about Aria and how great it is. We just happened to get a bad room on the 3rd floor and nothing could be done because it was a fight weekend. Big letdown for us. The casino and restaurants are great and we had a lot of fun, just really disappointed in the room quality

TripAdvisor users rated this property 5 out of 5

Aria is ????

mauriciop236 on Oct 16, 2021

I recently stayed at Aria in the Sky Suites and had an amazing time. The facilties, staff and experience was 1st class. Aria has done a great job keeping the casino and hotel experience normal during this time. I definitely recommend this hotel. Never disappoints!

TripAdvisor users rated this property 3 out of 5

Beautiful Property, Uneven Service

vero600 (Kansas City, Missouri) on Oct 16, 2021

The tone for my stay at Aria was set when I was checking in to my corner suite and the receptionist said "that's a nice room, did someone else pick it for you?" Why would you ask a customer that? It made me feel like I didn't belong and I spent the rest of the trip wondering if I was getting sub-standard service by design. I had booked a corner suite at Aria for a quick getaway because I wanted somewhere on the Strip with a relaxing pool (i.e. few kids), nice views, and a soaking tub. On my reservation I requested the highest floor possible...when the receptionist put me on the 8th floor I didn't ask any questions because for all I know that was the only room available. The corner suite was beautiful, I loved the panoramic view from the bedroom even though there wasn't much to see from the 8th floor. The master bath was the real showstopper though, from the jacuzzi overlooking the Cosmopolitan pool to the bidet toilet. Housekeeping kept the room immaculate throughout my stay. It was a long walk to and from the elevators, but the quiet was worth it. My Aria experience was marred by minor inconveniences. For the first 2 days there were no bathmats in my room, suddenly they appeared on the 3rd day but the tissue box was removed...why? The toiletries were mediocre for a high end hotel and were mismatched; one day there were clear bottles, white tubes the next, then back to clear bottles. Aside from the tiny reading lamps, I could not get the bedroom lamps to work, not with the wall panel, tablet, or the switches. I couldn't order coffee on the pool deck because they said their coffee machine was broken; the next morning I heard them tell another guest the same thing...someone should probably get that fixed. I enjoyed my stay overall, but it could have been so much better with just a little more attention to customer service.

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