TripAdvisor Traveler Rating

First of all the bad: Money taken from our room. Security staff not very assertive about it and offered about 5% of stolen value as a consolation which we declined. We have traveled pretty extensively in the USA and internationally and never once have had items stolen from a reputable hotel. Extremely disappointed and the response from the hotel was entirely lacking. We did file a police report and kudos to the Las Vegas police for showing up promptly. The good: room quiet, clean. The food at Eatily was good and expensive but not crazy. Sadly my wife and I said how much we enjoyed our stay the very day we returned to our room to find our money stolen.

Love that both the resort and casino is smoke free. Comfortable beds and spacious rooms. Can’t wait to go back!

My wife and I have stayed here on 3 different occasions for concerts. We love the property,.. it's clean, easy self check in and out, Eataly is great, staff is great also, rooms are good also, BUT THE AC SYSTEM IN THE ROOMS IS A JOKE!! We stayed 3 nights this past week and 2 other stays in the last 6 years. We set the a/c to the lowest setting.. 65° and the room temp never got below 72°. It's quite uncomfortable, especially with temps in the low 80s for 4 days. The air flow for the one vent was just above a whisper. We are from the South with 70 percent humidity, and we are accustomed to ??. This is why I travel with a small portable fan now because all Hotels seem to limit their customers ability to control room temperature, which takes away from paying for a service that should be a given with any Hotel/ Resort stay. The customer should not have to ASK to be comfortable in their room..shouldn't that come along with the stay and experience at the property!

I would like to thank the bar staff at the following locations: the center bar in the casino, Primrose, Best Friends and Bavette’s. They were incredibly friendly, wonderfully attentive and most welcoming! Thank you Chester, Michael, Young, Ladonna, Ngoc, Stephen and everyone at Best Friends.

Room is clean and was available early (appreciate that)…View of the pool…No upgrades available…Nothing special to make us return to the Park MGM.