Staff. Doesn’t care or is willing to assist. Literally no hot water for tea.in restaurant. They made me go to att I la to help my wife out. Room service. Non existent. Had to call for towels everyday. Spoke with management 3 times. I was there for a week. No resolution. Told me. They can’t control. The restaurant or the pool people or the valet. Or even housekeeping. Useless. They are. States. The resort fee is for free parking and Wi-Fi. But. You can. Come in off the street. Get free parking. And use their pools for free. But on sundays they charge for the pools. So. Save you cash and aggravation. Don’t come here at all. Also. 1 poker table. And the machines do pay out at all.
Good value, but room for improvement
(Princeton, New Jersey)
Sep 25, 2023
First, the positives:
We stayed in the Alexandria Tower and the room was quiet. Also, there was never a wait for the elevators.
The staff was friendly and helpful.
The air conditioning was excellent. (That’s a pet peeve of mine.)
Self-parking was great. It was free and easy, and there were always spaces available.
It’s certainly not as luxurious as some of the other hotels (e.g. the Wynn), but we paid around $1200 for a five-night stay that would have cost closer to $5000 at the Wynn, so the value was good.
We booked an iconic king and actually got upgraded to a suite, We liked the upgrade, but we weren’t thrilled with the bed. It was comfortable enough, but it was not a king size bed. A king size bed is 76 inches wide – go ahead and Google it, I’ll wait. Yes, everyone agrees that it’s 76 inches wide, but this hotel and some others I have stayed at recently have decided that they can re-define that term and give people a bed that is 10 inches narrower. The bed is still slightly wider than a standard queen size bed, which is 60 inches wide. This new bed size that apparently only hotels use is sometimes referred to as a “premium queen.” But it’s not a king size bed, which is extremely frustrating because I called ahead to absolutely confirm that we had a true king size bed.
Our suite was large, but the extra space wasn’t used for anything. There was a couch and a slightly recessed corner, but it wasn’t really much of a seating area and you couldn’t watch TV from there. There was also no dresser/armoire, and no closet. In the entrance to the bathroom, there was a rod upon which you could hang some clothes and two drawers, both of which were half-filled with items like the safe. That’s it – nowhere else to put your clothes, even though the room was pretty big. We wound up putting most of our clothes out on the couch.
There were also some smaller deficiencies: the curtain didn’t close all the way, leaving a 2-foot gap. The base of the telephone worked, but the receiver was dead. One side of the bed had a nightstand where you could plug things in to both an electrical outlet and USB port. The other side didn’t have that stand and only had one electrical outlet within 15 feet. They had a standard flatscreen TV, but it was tilted downward at a 25 degree angle, which was weird.
The room was clean, and the hotel was clean as well, but they cut some corners.
Anyway, we had a positive experience, and would consider staying there again, and as long as we get a good deal.
Overall a good stay but not without niggles
(Cannock, United Kingdom)
Sep 25, 2023
We stayed for 7 nights whilst attending a conference at the Venetian. We booked a Blanca room but 5 out of 6 of us were upgraded to a Marra Tower room. These rooms were clean and modern. Air conditioning was loud but I turned mine off at night. In room guest fridge great for storing water that could be got free from the gym. I used the Alexandria Tower gym once and the Blanca Tower gym on 4 occasions. 3 out of 4 treadmills not working in the Blanca Tower but it was open 24/7 whereas Alexandria Tower only opened at 7.00. We walked to Mandalay Bay on first day and Freemont Street Experience the 2nd. During our conference I walked both ways to the Venetian every day. Cabs were only used for meals out at Ceasars and a show at Mandalay bay. Two of us did the SkyJump at the Strat and we walked there. We also saw Rouge at the Strat. We ate at Uno Mas (good food) and The Noodle Den within the property. We shopped at the 7/11 behind mcdonalds. Two of the six lifts for the Marra Tower were closed off for the 7 days. The staircase was locked often - so I couldn't walk to the 6th floor (which is only 4 floors up due to starting with L and missing 4th). Prendi was great for Breakfast - $3 for a filter coffee .. but closed during the week so it was $4.71 at Starbucks. I was refused entry to the pool on the Monday because I wasn't carrying ID. I was told to go to the Retro rooftop pool. I'd been in the day before but was told that was a 'family day' and that the Monday could be full of sports fans and get rowdy. I'm 54! Not being able to take water to the pool is annoying but jugs are available. $21 for a cocktail and $14 for a beer but 2 for 1 cocktail voucher given with room card.
Underrated gem only getting better
Sep 25, 2023
The Sahara is underrated and is definitely a great value luxury hotel and casino on the quieter northern end of the strip but it is close enough to still feel connected to the rest of the strip via the monorail or very affordable Uber/Lyft rides. We absolutely loved the food at every restaurant here especially Bazaar Meat by world renowned chef Jose Andres. The retro pool was our favorite for a quieter lounge experience. The rooms were lovely and spacious too. The only issue I had is with guest services charging me $50-60 more than what my receipt said upon check in (I am aware of the nightly Vegas tax this wasn't it) the lady said she would take the fees off but it wasn't a pleasant moment questioning the details over the bill, she kept insisting it was because I booked 3rd party but that wasn't the case I booked directly from Sahara's website. The elevator was also out for a few minutes at one point and my husband had to take the stairs. Overall for the value, decor, amenities and good food I'd give the Sahara a B+.
overall nice stay
Sep 23, 2023
Pretty good for the price. It's way at the beginning of the strip and there is not much around it. There is a walgreens on the corner which was convenient but in a bad neighborhood. In hind sight I would stayed more around the Flamingo. We took the bus which was $8 for the day. I didn't feel unsafe but it was always very crowded and took forever to get anywhere. The room was clean and comfortable. Really nice shower. Always a line for the elevator, sometimes it was out through the lobby area. Pool was very nice but you can't bring in anything (even water bottles) and then charge you $22 for a watered down drink. The sports bar and the breakfast place were both very good and reasonable for vegas.