TripAdvisor Traveler Rating

I am currently staying at the Sahara, 28th March the rooftop pool is currently closed and the main pool is full of towels being put down at 10am so you cannot use a pool or sunbath if you stay here. Staff are rude the front desk is really unhelpful, on check in they give a hard sell on a upgrade room and are rude when it’s declined. Lifts are ridiculous there are people queuing all day everyday as there are not enough for the amount of guests. The city tax is overly expensive as is the deposit. There is nothing to say the other pool is closed anywhere so unless you want to pay for a cabana just to use the outside area book elsewhere!

The SAHARA is located on the north end of the Las Vegas strip. Which in my opinion is a downside because there is not that much transportation. But the overall atmosphere is good. The rooms were very clean and had some very comfy beds. Low noise was a plus. The only main minuses were that the service was very bad and long. And the elevators barely worked.

5 day visit, 2 days with no housekeeping. I had to call for fresh towels to be brought to the room, but the dirty ones just piled up on the floor. When I complained, they did remove my resort fees for those day, but I requested it, they didn't volunteer it. The pool area for hotel guests was dirty and unstaffed. Very little sun reached the pool, so the water was too cold to stay in- if you were able to even get in.

Stayed there 2 years ago it was amazing.this march it was terrible room was only cleaned 4 days out off 7 only 2 large towels in shower room had to phone down to get towels as it was in the 90 very hot two showers each per day reception staff were all bad English speakers as we are Scottish it was hard to communicate .and we were charged resort fee of 62 dollars per day even the web site was no resort fee from march . Then when we asked for a late check out was told to come back the day before we left was told to comeback morning we left then was told no late check out as they were full went on to there web site and could have booked many rooms . Last time we will book the Sahara

I had a confirmed reservation at SAHARA Las Vegas, but due to a flight cancellation by Delta, I arrived the following morning. When I tried to check in, I was told my reservation had been canceled and that no rooms were available. What’s frustrating is that I was never notified in advance that my reservation would be canceled, and the hotel made no effort to accommodate me despite the situation being completely out of my control. Even worse, they still charged me for the first night, even though I was unable to stay and they couldn’t provide a room upon arrival. I understand policies exist, but this situation clearly involved an airline cancellation, not a simple no-show. A hotel of this level should handle such cases with more flexibility and basic customer consideration. Very disappointing experience overall????????????