TripAdvisor Traveler Rating

We stayed at Sahara for a week for my husbands Birthday. The hotel is fabulous and the staff cannot do enough to help. We ate at 3 restaurants they were all amazing and once again friendly. The Azilo pool is great fun $80 for two large and strong Margaritas isn't bad for vegas. Our room Marra King was lovely with great views over the festival ground and strip. The air con is the only problem, it works fine but if people smoke I their rooms it gets pumped through the air con so the Friday and Saturday we could smell cigars and weed in the night. This was resolved the next day and no further problems all week. Clearly someone was smoking in a no smoking area. The location is great we walked miles, to Fremont and all the way to NYNY we couldn't get a late check out but our bags were stored securely and we had an amazing final day. Employees definitely get 10/10 super helpful. 100% will return

The hotel has been recently renovated in the past year . Slightly off strip but has a monorail in hotel that connects to strip which is very convenient. We got the room with king bed overlooking mountain view . Honestly the most comfortable bed I've stayed in a hotel. Lots of mirrors and drawers for storage space with glass shower doors Quieter hotel but if your looking to save a few bucks I highly recommend staying here

Checked into room 11006 today (5/3) My recent stay at the Sahara Hotel in Las Vegas was regrettably disappointing, falling short of the standards expected from a well-known establishment. Having stayed at numerous hotels worldwide, the conditions and service here were notably subpar. Upon arrival for a music festival that was later canceled, my sister and I were initially greeted by Rizza, a front desk representative who provided excellent service—she was empathetic and understanding of our distress due to the festival cancellation. Unfortunately, this positive interaction was the highlight of our stay. Our room presented several unacceptable issues: stained walls, dirty carpets, unclean bathroom floors, and a non-functional TV. When we attempted to address these concerns with the management, hoping for a reasonable solution such as a room change or a cancellation of our booking, we were met with indifference. Despite the clear evidence provided (attached photos and videos), the hotel manager, Jennifer, repeatedly stated that refunds were against hotel policy and only offered a minimal 15% resort credit. She informed us that the hotel was at full capacity and no alternative accommodations could be provided. The lack of effort to resolve our legitimate grievances was astonishing. As a professional in the customer experience sector, I find it unacceptable for a hotel to leave guests in an unsanitary room without attempting any remedial action, such as sending housekeeping. The response to our complaints was essentially that we were to be content with a substandard room because of hotel policy, which is simply not good enough. Given these circumstances, I urge the Sahara Hotel management to reevaluate their customer service protocols and the effectiveness of their management at the front desk and beyond. A hotel’s primary responsibility is to provide a clean, safe, and welcoming environment for its guests, something that was not achieved during our visit. I kindly request the hotel to reach out to me directly to discuss a fair resolution to this matter, ideally in the form of a full refund. This experience has profoundly impacted my view of Sahara Hotel, and I am hopeful that the management will take swift action to address these issues.

The Sahara is a good hotel. The room was clean and comfortable. The bed was lovely, except the pillows. They were to thick. I woke up each morning with neck ache. You are unfortunately at the north end of the strip and a little away from the hub, but transport is excellent. You have a monorail stop at the hotel. The Deuce bus stops are just outside the front, so getting around is pretty easy. We used Starbucks in the lobby nearly every day. We only had one evening meal in one of the restaurants there. (Chickie & Peter's)and I would not recommend it.

Sahara is a wonderful location. It's a monorail stop. Walgreens is across the street. Magic Mike show is a must see.