TripAdvisor Traveler Rating

Check in was a breeze. We had a 1 bedroom on the 5th floor. All the regular non smoking rooms were unavailable so we were put in a handicapped accessible room. That was fine. Very spacious bedroom and bath. The only thing that keeps me from giving the D a 5 star is when I got ready to take a shower at 9:30, there was no hot water. I ended up taking a cold showe.I am 73. That did not feel good, but I survived. Parking. while plentiful. was confusing. No directions and instructions as to where to park for check in. The noise from the street was extremely loud but not annoying. I lasted til the wee hours of the morning. You might want to be on the other side or on a higher floor. The visuals from the vision screen outside was exceptional. Nice vibe on the street. Do not know what some other reviewers were referring to as unsavory characters. We we are 73 and 78 and we felt completely safe. Will go back.

Emailed ahead and asked for a quiet area in the hotel, arrived late after a 11 hour flight and there was no note on the system regarding my request! check in took forever (40mins +) they could only offer a smoking room and then something was said about two beds rather than one (couldn't hear from the blasting music in the casino!!) so the lady ended putting us on a non smoking room on a high floor - the lady at check in was polite and nice enough. Got to the room and all seemed fine, good sized room but none of the plug sockets worked so had to use the bathroom one to charge phone etc .... beds were comfy, loud noise outside from Freemont street which goes on until 4am so good luck trying to get any sleep, toilet blocked which was shocking. Was woken up to the room next door blasting house music at 2am, I know its Vegas but come on?! Called and reported it and nothing was done, they then woke us up at 7am and started rapping, walls were paper thin and could hear them word for word. Complained about the noise on check out as luckily was only stay two nights before moving to Luxor on the strip which we love, was told we would get the night comped but upon checking our credit card they only comped the resort fee which was about $30. Good points of the hotel are the comfy beds, location on Freemont Street, the shop in the lobby and the 24/7 Macdonald's but apart from that you couldn't pay me to stay there again, such a shame as it has the potential to be a good hotel.

Disappointed, fun location but seemed everyone we talked to agreed rooms were too loud regardless of room or floor in hotel. The street band made rooms loud till 3am. Was to be a non smoking room, took 2 days to get moved. I understood one day with late checkin after airline issues but needing to wait two days was unacceptable. Missed cleaning room one day and in general dissatisfied with customer service at the desk. Several small issues besides the big issue of being stuck on a smoking floor for two days. The concierge was helpful, elevators were good. Never did actually see a manager but supposedly was consulted. With all the choices I would not recommend.

Awful hotel. DO NOT STAY AT HOTEL IF YOU ENJOY OUTSIDE MUSIC BLARING UNTIL 2 AM EVERY NIGHT. My windows were shaking in the room. The music comes from Fremont street.Front desk was no help at addressing the issue. My sister was farther away from Fremont street than I was and it was just as bad. Homeless is really bad in the area and don’t feel safe.

Went to BarCanada to watch the gold medal world juniors game and the manager would not put the game on the big tv or with volume. Instead played golf on the big screen with many Canadians coming there to watch. How can you call yourself bar canada when you wont even play the biggest CANADA game of the year on the TV?? Place is a joke and obviously has nothing to do with canada. Bar manager was absolutly ignorant as well. Said nope and have a good day… We came here obviously figuring a bar that promotes Canada and uses Canada as its slogan and advertising would play the biggest Canadian game of the year but could care less about the many Canadians that came to watch the big game. Don’t use our country’s name and promote our country to make money if your not going to respect our sport and the biggest Canada game of the year! Highly highly do not recommend to any Canadains. Dont be fooled like we were. The irony of it all, we went to a bar called America and happily played the game with full sound and the bar was packed. Barcanada and the manager should be ashamed of themselves and is obviously just using our Country’s name to make profit while disrespecting our culture.