Great location, fun casino, good value, but the hotel is showing it's age.
Jan 22, 2024
I like this place, the casino and the bars are fun, but the hotel is really starting to show its age. The room I was in this time seemed older than the room last time. Lighting was dim, even with all lights on and the curtains opened, and it was generally more worn looking. The heater/AC worked well but was noisy, and you can easily hear your neighbors and people in the hall. Otherwise, the room was ok.
But the bathroom needs work... the sink 'gurgled' periodically, like air was bubbling up thru the drain, and the hot water in the sink & shower was barely warm on the day I checked out.
Housekeeping apparently doesn't come by every day... they only came twice in the six days I was there.
It's about time all the rooms were renovated.
Jan 22, 2024
The rooms are nice no problem with either the rooms or the price. Our biggest problem was the noise from Fremont street that would make me pick a different place next time.
Fairly spacious rooms, nice showers and amenities. WiFi was acceptable
Do not reserve a room here ever!!!!
Jan 15, 2024
I would rate it a zero if it was possible. Absolutely ruined our anniversary celebration. The worst management and staff in any city not just LV. Reserved a 2 Queen City view deluxe room. Checked in found out the room we got was a king basic room. Basic is an understatement. No plug ins on either side of the bed or walls near bed. Only after my husband pulled down the mattress, we found an outlet almost in the middle of the bed. With a power strip running to the opposite side of the bed. Which was powering the only lamp in the entire room. Tried to pull the power strip out farther from behind the bed to plug in a CPAP machine. But it was pinned under the heavy metal base of the bed. So after a struggle finally got the power strip freed. We both use CPAP machines so need outlets on each side. The bathroom sink is cracked. Only 1 desk chair in the entire room. No other seating options anywhere in the room. No table, sofa or sitting chair. I guess you’re only supposed to lay in the bed. Went back down to complain and ask for a different room. Then I was told they were sold out and couldn’t switch to the room we had reserved. After a long heated discussion with a female manager. I was told we would be moved to a different room tomorrow. I was so mad I walked away forgetting to ask what time tomorrow the room would be available. So at 2:35am went back to the desk to ask what time tomorrow the room would be available. Only to find no info in the system about our room change. Asked to speak to a manager again. This time I got a male manager. Obviously we weren’t sleeping because it was so noisy. This manager kept saying rooms are assigned at time of check in. Why even bother reserving a specific room you’d like. I would have never booked here. Had I known there was some type of room lottery. Granted I know you can reserve that type of room at some hotels. However this was not anywhere in the website. I had given a $50 tip at check-in. Because it seemed like there was minimal wait to check-in. We actually just checked out of Resorts World Crockford from a 3 night stay in this dump. All because we wanted to spend some time downtown. The second manager repeatedly blamed me for agreeing to take a lower floor room at check-in. At check in we were asked if a lower floor room was ok. I said yes not knowing that meant a different room quality than we reserved. We really did not care what floor we were on. We assumed that wouldn’t change the type of room we reserved. Had this information been disclosed. We would have never agreed to take the room. The manager did offer to send maintenance to our room to provide us with an extension cord. I had already told him that my husband hurt his back moving the bed attempting to access the only outlet on 3 walls of the room around the bed. During both conversations I offered to pay for a suite. At this point I was willing to do almost anything to get a different room. At my last straw I asked if I could cancel my hotel stay here and if they would help me get a room at a different property. Without making a single call or looking on the computer. The manager told me all 3 properties were fully booked. Remember I offered to pay for a suite as well. I wasn’t being a terrible person and trying to get comped a room. Or anything like that. I thought money talked in this town. Well not here at the D. If you’re wondering why we left Crockford. It’s because we always stay on the strip. So this trip we decided we wanted to explore downtown. Avoid this hotel at any cost!!!!!
Taking a break to enjoy ur meals.
(Las Vegas, Nevada)
Jan 05, 2024
I'm currently writing a review on the Lone Mc Donald on Fremont st. It's very convenient for on the go or a sit down meal. The D cashino is a good place to spend some time in a/c during the summer time ??. They do have great deals on hotel room too.
sadly gone downhill rapidly
(Portsmouth, United Kingdom)
Dec 31, 2023
this was my 7th stay at the d , this is also my last, all previous stays have been everything i wanted in las vegas. THIS STAY TOTALLY DIFFERENT. the guy that owns this hotel has built the circa resort opposite. all the money spent has been taken from the d. it needs updating now, the shower screen had yellow mould in the sealant, room was not cleaned for 6 days, they said lack of staff !!! carpet was stained, room smelt of smoke, only good thing was a working tv . the staff at the circa said they dont even go to the d for their breaks, its that bad. NEVER AGAIN