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Overview
This modern hotel, sitting right on the lively streets of Hollywood Blvd, puts you in the center of top attractions like Hollywood Pantages Theatre, Hollywood Walk of Fame and the Capitol Records Building. With a variety of eclectic event venues to choose from, West Hollywood will be the perfect backdrop for your next social gathering. You'll never have to wonder far for good food with their selection of American cuisine offered at Delphine Eatery and Station Hollywood - two of West Hollywood's finest restaurants located in the hotel. The WET Deck is the ideal spot to make a splash in the rooftop pool after a workout in the hotel's fitness center. The views of the city lights from any part of the hotel captivate the essence of W Hollywood.
Check in
4:00 p.m.
Check out
12:00 p.m.
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Mini-fridge
- Phone
- Safe
- Slippers
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar ($)
- Mini-fridge
- Phone
- Safe
- Slippers
- TV
Amenities
- Elevators.
- Facilities for the hearing impaired.
- Pool lift.
- Public areas wheelchair accessible
- Service dogs accepted. Certification may be required.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children ages: 0 to 17
| Type | Amenities | |
|---|---|---|
| Living Room Bar | Bar | Live music |
| Wet Deck | Pool bar |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Room
- Throughout the property
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Station Hollywood | Dinner, Lunch | |||
| Delphine Eatery & Bar | À la carte | American, Local | Breakfast, Dinner, Lunch | |
| The Living Room | Dinner, Lunch |
- Pets allowed
- Smoke-free options
- Fitness centre
- Room only: Included
- Pets allowed available ($)
1 pet (40 lbs max) w/ USD $125 cleaning fee (p/rm, p/nt) and $20 nightly charge Non-refundable pet fee: $150 Per Stay
Pools
- Outdoor pools: 1
- Cabanas available ($)
- Currency exchange available ($)
- Dry cleaning available ($)
- Meeting facilities available ($)
- Multilingual staff
- Valet parking available ($)
- Sound Suite - private music recording studio and creative space available ($)
- Electric Car Charging Station available ($)
Lobby Bar
Wet Deck
Location
Reviews
No "wow" at the W Hollywood
OK-in-MUC (Munich, Germany) on Jan 27, 2023
I was part of a group booking, and stayed in a nice-sized, street-facing standard room on the 7th floor. The hotel proved adequate for the purpose of the stay, although the cold and rainy january weather might have put a dampener on the overall experience. With the pool closed, as well as the much lauded patio bar shuttered due to (rare) California rain - the hotel had a decidedly "off season" feel. The room itself seemed a bit dark despite the mostly white walls and glossy white furniture. Intriguingly, the light switches followed a peculiar logic that took me a minute or two to figure out. Once understood, fixtures can be brightened or dimmed to create different lighting scenarios. Most importantly, the room was clean, even though the furniture and especially the carpeting showed their age. Curiously, there was just an empty space where a lounge chair is still shown in publicity pictures - so the only available seat in the room was a white desk chair, and (of course) the low bed... The "window seat mattress" showed signs of wear, and was adorned with one lonely pillow that did not do much to make it a comfy corner to hang out. The bed was of a relatively low "platform design" and turned out to be exactly like most everything else at this property: it was fine, no more, but no less either. The bathroom had a nicely sized marble shower, with classic US bathroom fixtures (all in good working condition), and with a (strategically frosted) window into the bedroom. Three complete sets of decent towels were provided, as well as two hotel bathrobes, but no slippers. The tiny "Bliss" bathroom amenities of old have been replaced by full-size pump bottles by Italian hair specialist Davines - a welcome change! In short, the room offers many creature comforts, but it somehow fell short of making me think: "How nice, special, and luxe it is to stay here" and rather made me say to myself "This is fine, for the time..." BTW: When speaking with reception, I learned that over the coming year, rooms will be updated and renovated floor by floor, so future readers might find the above out of date by 2024! A very welcome treat in the room is the Nespresso coffee machine on the desk: Starting the day with a decent cup of coffee is making a difference, that's for certain. The feature would even be better if the there were ceramic mugs or cups instead of the presumably more hygenic but ultimately just wasteful styrofoam cups. One of the W quirks that were cool ten years ago but have become a bit old by now is the ample collection of bottles and other goods sitting on top of the refrigrator, to be purchased at a hefty premium. Instead of trying to peddle overpriced aclohol to me, I would have appreciated a small choice of free soft drinks in its place. ...but that's just me. A big Thank You to the housekeeping staff: service was efficient and thorough and made certain the room really was clean, every day, on time. Staff in general was friendly, some even were truly fun (shoutout to the breakfast service!) - and all interactions that happened with reception were amiable, polite and very much okay, making every effort to solve a given issue at hand. But back to this whole "showing its age" thing, which was felt pretty much all over the property. When jet-lag made me hit the gym at 05:30am, the slightly dated equipment looked fine at first glance, but the cross-trainer I ended up on was actually squeaky and felt loose - and the whole "this place is really past its prime" feel was ultimately completed by the broken/stalled wall-clock, the empty water cooler, the empty paper cup holder, the absence of bottled water, the absence of fruit... (This being said - the gym is maybe not the most relevant element of the hotel: try to find five pictures showing the gym amongst the 1238 images posted here to date...) Next, as it happened: the card reader of the door to the room ran out of batteries one evening, effectively locking everyone out of the room (including maintenace). While a technician was helping as soon as possible, it meant to spend a solid half-hour wait before the room was accessible again. Luckily, I had no appointments, and the one drink at the bar was gracefully comped by reception. The one real disappointment for me was that, while I was profusely thanked for being a Platinum Member upon Check in, I was also informed (later, when my curiosity got the better of me and I asked) that an upgrade was "unfortunately impossible since the room was booked at a group rate". Alright, so no upgrade... that's not the end of the world. But there wasn't even a welcome note from management, or a welcome amenity, or a welcome apple to be found in the room. But silly me: I learned later that a group rate booking is basically voiding your Bonvoy status, meaning the much promoted platinum benefits were basically out of commission during this stay ...and so I wasn't surprised when the fact that I had my birthday during this stay at the W Hollywood also completely eluded guest management. The unfortunate reality of the (still rather sensational looking) lobby and bar space becoming a drafty cave during a january cold spell is no ones fault. Although it meant that guests during this time found themselves pretty much without a comfortable gathering space. Note that some of the lobby and bar furniture you see in the publicity pictures was not present during the week I stayed at the hotel. And how was the bar? It was fine, really, despite the cold and the barkeepers looking like they were working the snow bar at a mountain resort. To my regret, cocktails were lacking the pizzazz or flair I was hoping to find at a W bar (especially at that price point). And while it was quickly sorted out (after I pointed it out), finding the drinks of another party on my bar tab was just another small downer that did dampen the mood of this particular stay. In general, the W Hollywood, is "fine" and "served its purpose" during this trip. But it did not leave me with a single "wow" moment, unlike other W properties I experienced around the world (Dubai, Mexico City - both were entirely different stories, and great ones, too). It seems to me that a W brand hotel ages a bit faster than most other brands and needs to be updated sooner than later to keep its appeal. The location on Hollywood Boulevard, while central and happening, is also not without issues. Just consider the fact that after nightfall, doors are guarded by security (not doormen, or greeters) to make certain only guests come in... Who should or can stay at the W Hollywood? Groups of friends who like to party together, people wanting to go to nearby theatres and Hollywood attractions, couples for a fun time out, the younger or at least young at heart, tourists coming to LA for a taste of Hollywood... What to expect? A design-y place with many cool-looking and instagrammable corners, in need of some TLC, but likely fun to stay at when the weather is better. A decent room, that will do fine for a few days. Friendly staff, decent amenities - just don't expect polished perfection. Can the W Hollywood do better under the current circumstances? Yes, definitely. Will I come back? If you want my honest answer: only if I have to...
Disappointing
Anita S on Jan 17, 2023
I booked a 5 night stay for a total of $2400. After night one I received an alert from my Chase bank account. Multiple duplicate charges from W Hollywood was charged to my account for a total of over $5000. Although the manager Lena was apologetic and took full responsibility for the mishap. I was livid and concerned that W Hollywood was so careless with my personal checking account. After the first night stay showering in the morning, there was no showering/bath supplies provided in my room. My room was booked for two yet was only provided one bottle of complimentary water. When I asked house keeping for more complimentary bottlers ofwater. I returned to find one bottle provided. I’m 60 yrs of age and have stayed in luxury and basic hotels and B&B’s across the US. I would expect for $300 a night basic accommodations and debit card fee’s would be priority. Honestly was disappointed.
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