TripAdvisor Traveler Rating

I was in LA for the week and I really want to shout out the customer services of Lei Marr Echon. The professionalism was first class and he really cared about my experience going above and beyond! I hope the Marriott values their staff that stand out like he does because these days it's so hard to find! Hint: I would set Lei as an example as the standard for all staff should meet and I would reward him! I'd recommend a comp'd Marriott room in New Orleans when he goes to The Eras Tour since Marriott is a sponsor! I stayed at a Marriott when I went to the Eras Tour in Madrid and I had an amazing time and stay!

Recently renovated, and fair-priced by Los Angeles standards, the W Hotel in Hollywood is centrally located and fairly elegant with good amenities such as a 24-hour fitness center. Offering Bonvoy VIPs benefits like drink credits and tickets to the Chinese Theater, though parking is still $79 a night, flaws include lots of noise on the streets below, weak WiFi and water temperatures that are either "Titanic" sinking or the White House in "Independence Day."

I honestly wish I could give this hotel more stars! Amelia was honestly so stunning she made our stay so incredible, I literally cannot thank her enough!!! We also had this super awesome engineer come and help with something I was being a complete dummy with and couldn’t figure out, his name was Josh; absolutely incredible as well. 10/10 recommend staying here. It was my partners first time to this part of Cali and I couldn’t have asked for a better first experience for him.

I stayed here for a long weekend with my girlfriend. From the moment we arrived we were greeted with the utmost hospitality, from the valet to check in. The parking was reasonably priced, and the rooms were stunning. The restaurant and bar were great too. But the best thing about it was the location, right on the sunset strip and near all the action. I’d give a higher rating if I could!

Absolutely outstanding stay and experience at the W Hollywood!!!!! This was my first time staying at the W Hollywood and it will not be my last. My fiance and I went up to Hollywood and the Hollywood Bowl to celebrate my birthday. We enjoyed a laugh-filled evening at the "NetFlix Is A Joke Radio" show at the Bowl. I picked the W Hollywood for the convenient location and it was perfect. First and foremost, the staff is PHENOMENAL!!!! Extremely professional, warm and customer service oriented! From the time we pulled up on Thursday at lunchtime to the time we left on Friday afternoon, I felt so welcomed and cared about. They made my birthday celebration feel extra special and truly memorable! HUGE shout-out to the Concierge, Marinna Benzon, who went above and beyond to make it a terrific first-time stay! Our room was one of the new renovated (and exceptional) city view rooms. It was huge and had all the amenities we could ever want/need. Lots of storage space and extra room for sitting - including a wrap around leather couch with window bench seat/twin bed if you have little ones. We had breakfast and lunch at TLR (The Living Room) restaurant on-site and both were very good. Again, outstanding service from the staff! I can't say enough great things about this hotel and staff. I'm really looking forward to taking my daughter there over the summer and enjoy their rooftop pool and lounge areas.