TripAdvisor Traveler Rating

At arrival, Micaela went above and beyond to ensure my birthday was fabulous and she succeeded! She made us feel welcome and upgraded us to a Suite. I highly recommend W with modern design and exceptional service made my stay truly memorable

Was expecting the wonderful beds the W are known for. This hotel has platform beds. Check-in is up on the 12th floor. Filthy floors and just an overall feeling of disarray on the 12th. Room was fine, minus the uncomfortable bed that was the height of our knees. This hotel was not our typical W experience. Feels like it is very short staffed.

INCREDIBLE! Planned a staycation for my birthday and was surprised every step of the way, from check-in to check-out, everything was handled perfectly. The hotel upgraded my room to a suite, insane- spacious, large bathroom, nice view, and I was greeted by an amazing in-room amenity of balloons, charcuterie, and bubbly arranged by the absolute legend, THELMA! Got the chance to meet the beautiful Amelia and hear about all the exciting new things in store at the W, can't wait to stay here again very soon!! AAA+++

I recently stayed at the W in Hollywood and just wanted to mention how memorable my stay was here, even though it was just for the one night! As we had came to LA to help my son move into Ucla. I wanted to mention a few things on my stay I had a wonderful experience at the restaurant where the food was absolutely delicious and service was top quality from the restaurant to the front desk, Rich at the front desk was very helpful towards us as he shortened our stay with ease of mind as we had incorrectly booked the Hollywood location rather than the Westwood location, however without any issues he shortened our stay and was very pleasant with us! Also, the room here was very nice as my family and I enjoyed this location and will intend to return to come back in the future!

Do not book here there is employee union dispute that has about 20-30 union people screaming into megaphones snd playing drums from 5:30-6 am all day long. The police do nothing and you will not sleep or be able to stay in your room. The hotel does nothing and they even congratulate in the courtyard screaming into megaphones and beating on from. Very dangerous we feel like someone will get shot avoid this hotel at all cost. You will not be able to sleep or be able to walk outside your hotel in peace