Sonesta Redondo Beach & Marina reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

1510 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great stay

Roam625530 on Jan 19, 2025

John was a pleasure. Took great care of us. The hotel and staff were excellent. Made it easier to get the things done we needed to do. Made our stay even better. The room was clean and nice. The food was good and service was great. I am glad I chose to stay here.

TripAdvisor users rated this property 4 out of 5

Great location, spacious room and amazing sunset over King Harbor!

Jerry M on Jan 16, 2025

Perfect place for a getaway to the South Bay. Outstanding location to access the activities of the Redondo Beach pier. Tasty food and warm, friendly service at the Harbor Grill. Excellent support by parking attendant, Enzo! Overall, the staff were great!

TripAdvisor users rated this property 1 out of 5

Skip this hotel

Departure58463917213 on Nov 29, 2024

Just stayed at this hotel and would not recommend it. I remember this hotel before it became the Sonesta and while they upgraded the lobby, the rooms still look pretty outdated. When I went to check in, there was a big group in front of me and only one person working the desk so I waited in line for 10-15 minutes before being helped. The person checking me in was great through and super courteous. When we booked the reservation, I asked for a crib. We asked again when checking in but had to request it for a third time before they left it outside of our room. It ended up working out though and met our needs. Unfortunately, their housekeeping did not follow protocol in resetting the alarm so our infant was woken up at 6am by a rouge alarm going off. When I went to escalate my concerns upon check out, there was really no service recovery effort. Just an apology. I would recommend taking your business elsewhere.

TripAdvisor users rated this property 5 out of 5

Excellent stay with great service

noahkaplan4 (New York City, New York) on Oct 26, 2024

The room was comfortable and spacious, and the staff was very responsive. I highly recommend using their valet parking service—it was fast, convenient, and the team was great. The location made it easy to drive to many nearby neighborhoods.

TripAdvisor users rated this property 5 out of 5

Online system charged me too much concierge took care of it

X6785XVsteves (Tel Aviv, Israel) on Oct 06, 2024

There was a mixup as I originally booked my room for Sunday and Monday for a life underwriters conference. Then Saturday night I attended a fundraiser and decided to stay three days. The online system jump my rate up to the Saturday night rate and a later booking. But I saw the concierge Crystal and she took it back and gave me the original rate. So I’m very happy

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