Paradisus Los Cabos Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3163 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

A special week

Kathy B on Jan 26, 2023

We have been coming to this property for 25 years and this visit was the best of all. Our concierge Omar took such good care of us and made our week so relaxing and fun. He was the best concierge we have ever had. The upgrades for circle members are really great. A fabulous place to vacation

TripAdvisor users rated this property 5 out of 5

Family vacation & birthday celebration

Michael L on Jan 25, 2023

The resort was beautiful! We’d really like to thank Francisco for making our days by the pool excellent. He went above and beyond for our family. We never had to ask for anything, he was always 2 steps ahead anticipating all our needs and he’s incredibly nice. All of the staff has been very sweet to our family. We’d like to thank Víctor as well for making our stay here amazing. He made everything effortless and even helped plan a birthday celebration for my wife. Our family was very taken care of and everyone was very sweet to our little boy. We had a fantastic stay.

TripAdvisor users rated this property 5 out of 5

Paradisius Los Cabo’s was a great family vacation

Michael L on Jan 25, 2023

Fransisco made our days by the pool more enjoyable with superb service. We never had to ask for anything as he was always several steps ahead in anticipating our needs. Thank you, Fransisco! Victor was also especially helpful in taking care of us with anything we may have needed in particular with dinner reservations on property as well as a birthday celebration for my wife during our stay. We appreciated everyone’s kindness for our family. Truly everyone has gone above and beyond for our family.

TripAdvisor users rated this property 5 out of 5

La Palapa

Voyage19210165187 on Jan 25, 2023

Mexican Norman at La Palapa is amazing! So much fun! We're here for our wedding week and they accomated 7 of us with no problem. Good food, great times! Thank you for the Mexican coffees, amigo! We loved every minute!

TripAdvisor users rated this property 3 out of 5

Pretty but boring.

Dee I on Jan 24, 2023

From room to pool to food to room to pool to food rinse and repeat. If that's all you want to do, this is the place for you because that's literally all there is to do. Our check in was smooth. Love the open air of the entire place, because the fresh air is unbeatable. Our room was beautiful. It was gardenview, but the top floor actually gave us a view of the ocean like a free upgrade. The balcony overlooked the courtyard so we got to see everything. The balcony doors were soundproofed, we heard nothing when they were closed. The shower and bathroom were all great, but the shower leaked all over the floor. I tried speaking a little Spanish which was helpful but most staff spoke fluent English. And their English was often better than my Spanish for the staff who struggled. No problems with communication. The room service was quick and convenient, but they kept putting mayo and cheese on the burger even when I said no cheese. Service at the pool was abysmal and almost non existent. Took a long time to get our orders, and it was not very crowded at the pool. In fact we had no trouble getting lounge chairs any time of day. Wish the pool was heated bc it is as the only thing for the kids to do. There were no organized activities, no kids club activities. These kids were so bored on day 3, and the weather wasnt beach weather. The prices were crazy...$52 for sunblock, so dont forget your toiletries. Coffee was delicious, the cafe and gelato place were my favorite. Mexican restaurant was fine, nothing special to me. Room service food was fine, again if they would have heard me say no cheese. Tokimeku was good, but all reviews say it's hibachi and really it was a sit down Japanese place. Food was tasty though. Will I come back? No, because we were sick of going from room to pool every day for 4 days unless we wanted to pay more for excursions. Drinks were plentiful but definitely watered down after a while. Definitely a younger crowd's kind of place since they may want to pay for jet skis or horseback, or go into town. It would have been nice for so.e organized children's activities at minimum.

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