Paradisus Los Cabos Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

2834 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Five Star Service

V4240BKlizb (Houston, Texas) on May 25, 2022

We had a great time in Paradisus last week. As soon as we arrived our bags were taken and tagged and we were brought straight to check in. We did the Reserve and thought it was worth the money! Jeronimo was our concierge and he was able to take care of all of our requests and answer any questions we had. The main pool was very fun and we usually had an easy time finding seats or a cabana to sit at, but it was very nice to have the reserve as a place to break away and relax when the main pool got busy. There were also a lot of activities at the pool which were fun. The staff in charge did a great job getting people involved and you can tell they really like their job. Every single staff we encountered was extremely friendly and helpful. The food was very good for a resort. We were able to eat at all the restaurants once. Our favorites were La Palapa for breakfast, Gabi Beach for lunch, and the Asian restaurant for dinner. I also want to mention Isabel at La Palapa who was very kind to us each time we ate there. Our room was very clean and a great size. The only thing I would change is our room was on the opposite side as the reserve pool and restaurant so I wish we had been closer to that! We also spent some time down at the beach. It was warmer and was less crowded than the pool but it was very pretty and we really appreciated the swimmable beach! Overall we had a great time and we think the friendly staff had a lot to do with that!

TripAdvisor users rated this property 5 out of 5


977sheaj on May 25, 2022

Omar was the best!! Made our trip 10x better!! We love him he was the best actives director! ??????????????????????????????????????????????????????????????????????we will be coming back just to see omar!!!!

TripAdvisor users rated this property 5 out of 5

Gabi Beach restaurant

myriahb2019 on May 24, 2022

Of the five days that I stayed at Paradius I ate at the Gabi 4 times. My waiter was Omar and he was perfect! He was very attentive and memorized my drink order and kept the salsa coming. The Gabi has the best service hands down. I will definitely be back!

TripAdvisor users rated this property 5 out of 5

Wonderful Experience!

Yanksz4lyfe on May 24, 2022

Our personal concierge was Dario who made our stay here amazing! He was so friendly, kind, and provided us with everything we needed or asked for. Because of him our stay was stress free and relaxing! Thank you Dario! Highly recommend the resort and if you’re able to, ask for Dario!

TripAdvisor users rated this property 5 out of 5

Truly Wonderful!

MissAsh15 on May 24, 2022

A special shout out to Ivan, Alan, Francisco and Carlos who went above and beyond to make us feel welcome during our 4-day stay. We stayed in the adults-only Reserve portion of the resort and our concierge, David, was first class! This was my birthday trip and he made me feel so special--left champagne, desserts and wine in my room as a special birthday surprise :) David also took care of all of our dinner reservations as well. This is my second stay at a Melia resort and I will definitely continue to frequent these resorts because of the cleanliness, food options and amazing customer service!

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