Paradisus Los Cabos - Adults Only reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

3869 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Quiet and relaxing week!

Allensassy (Allen, Texas) on Jul 11, 2024

We spent a wonderful relaxing week at the Paradisus. This was our third visit to this resort. If upgrading to Reserve is in your budget we highly recommend it. Our butler was Juliet. She gave us excellent service the entire week. Juliet made all our dinner and cabana reservations all week. She checked in with us every day to make sure we were having an excellent vacation. Andres had a cabana ready for us daily. It was so nice to have a shady spot to get out of the hot sun. Max with the million dollar smile took care of us all week by the pool. He was always checking to make sure our beverages were cold and refreshing. We enjoyed breakfast every morning at Sante where Karina waited on us daily. We had the pleasure of meeting Cesar who took care of us at Sal’s for dinner one evening. Excellent service and so nice to talk to. We enjoyed all the restaurants. The food truck by the pool had a beef burrito my husband ate 3 times. Fresh Paella was made one day by the pool. Don’t miss it! If you are looking for a quiet relaxing getaway this is the resort for you.

TripAdvisor users rated this property 3 out of 5

Adult only lacks activities

LoveJC420 on Jul 10, 2024

This hotel lacks activities for the guest. The liquor is not top shelf. And food is just ok. It’s an adult only hotel so you expect a more fun environment. I wasn’t looking to party until I drop but so activities by the pool or beach would be appreciated. The soccer game was on n they don’t have a sports bar. Everything is a no. The employees here try their best to make sure the guest is having a good time. It’s upper management who’s disconnected.

TripAdvisor users rated this property 5 out of 5

Great food, wonderful staff and whale watching from the pool

Karin S on Jul 08, 2024

My husband and I completely enjoyed our stay at this resort. We look forward to going back! All the restaurant options were amazingly great. The staff at each location goes above and beyond to assist and make sure your meal and dining experience was wonderful. We looked forward to seeing Maritza each morning to start our day with breakfast, and then we're surprised to see her again at lunch! She was truly amazing and so sweet to us. She made us feel like old friends when we first met her. The new manager of the resort was great to work with during our stay. She told us about the live entertainment at night. Another added bonus! Our next visit we will stay at The Reserve for the extra perks you get there. Everyone on staff was really great. Carmen at the front desk made sure we enjoyed our stay and the excursion hosts were fabulous helping us plan our trips outside the resort. We highly recommend recommend the whale watching plans! We were so excited to see whales from the pool area of the resort during each day of our stay. That was a magical experience and such a lovely treat to see the whales breaching on their journey from the Sea of Cortez back to the northern cooler ocean. I have to say the staff here made our experience better than our expectations. We highly recommend this location for your special and romantic get away!

TripAdvisor users rated this property 3 out of 5

Expected so much more.

iCryssy (Florida) on Jul 07, 2024

Stayed 3 nights in a swim-up room. The hotel is aesthetically pleasing, with great care taken to maintain the beauty of the lobby area. However, all other areas with water need thorough cleaning. During my 4-day stay, I didn't see the pool cleaned once, including the swim-up pool and the main pool. There was debris everywhere, which you could feel underfoot as you walked through. Guests had to move debris out of their way to enter the water. The tile in the pool by the fountain and the seats by the Celsius bar were slimy. The Celsius bar counter in the pool was dirty, with the same bird droppings on it for all 4 days. My room was dirty upon arrival. The mirrors were filthy, and the floor hadn't been swept or mopped. There was a fruit loop food wrapper and a cigarette on the deck (picture of the cigarette enclosed). Housekeeping didn’t even show up to clean the room on day 2. And on day one, the room service plate remained in the room and she cleaned around it. ?? The food at the Reserve Restaurant Sante was great, and Malva also had excellent food. Cielo and Sal were enjoyable, but the Japanese restaurant Tokineku was horrible. The DJ only played for 2 hours, and there were plenty of seats at the pool, likely due to the hotel occupancy being around 40% I’d guess. As an avid traveler, I feel it's not worth the money. I've stayed at the Riu Palace Los Cabo and should've chosen it instead. However, we picked Paradisus for the swim-up pool, which was filthy.

TripAdvisor users rated this property 5 out of 5

Best place to relax!

Joshua B on Jul 07, 2024

Barely left the resort. Amazing time. They have it all. Good and drinks were surprisingly good! Lots of activities to choose from on the beach as well. We took out some paddle boards which was super fun and saw huge bat rays swimming. Weather was perfect!

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