Paradisus Los Cabos Hotel reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

2996 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

THE best resort experience I’ve ever had

1Art93 on Aug 07, 2022

I can honestly say that out of the numerous countries I’ve visited, this was hands-down my best lodging experience. The staff was extremely flexible with my situation: I had contracted COVID-19 a few days before my first reservation and had to move it to a later date. Not only were they able to move it with ease, but they were willing to provide a 10% discount. During my second attempt to make my trip, I noticed that I had lost my passport at the very last moment. Again, Paradisus was willing to be flexible and allow me an additional day to search for it before completely canceling that reservation. I finally made it to Cabo after booking the third time, and it 100% was worth all of the hassle. The Reserve side of the resort offers visitors their own concierge, and mine was extremely helpful + went above and beyond to make himself available for any questions I may have. Often times in hospitality, you come across employees that are nice because that’s what their job description calls for. However, I truly met some kind, caring, and warm employees that elevated the service. All-inclusive resorts also have a reputation for being great for alcohol, but OK at best for food. Here, the food was exquisite: I had every type of cuisine from American, to Asian, to Mediterranean. EVERYTHING was top tier. I was even able to enjoy a dinner at the Reserve restaurant while overlooking the beach and then walk down to an employee releasing turtles into the sea. I had such an amazing time here that I made a point to let the supervisor on staff know just how fantastic this resort was. It made me feel safe as a female solo traveler, and was nothing short of luxurious. I have already started planning my return, & will indeed be staying at Paradisus again.

TripAdvisor users rated this property 5 out of 5

Francisco at the reserve bar

saeedf264 on Aug 05, 2022

The service from all the employees at the paradisus has been exceptional. Francisco at the reserve bar was very welcoming and charismatic. He made us any drink we asked for and made our time at the bar very fun.

TripAdvisor users rated this property 5 out of 5


Andieb868686 on Aug 05, 2022

The rooms are not the best yet the staff makes this place Francisco makes THE BEST DRINKS!! He is so creative and every drinks is the best!! We walk across the resort to get to get to Francisco!! He is the best!

TripAdvisor users rated this property 5 out of 5

Fernando at LaPalapa will make everyday a great one!

581michaele (Chicago, Illinois) on Aug 05, 2022

Make sure you ask for Fernando if you are having lunch or breakfast at LaPalapa. He is friendly and accommodating. He made everyday a little better. He always made us laugh at his jokes and he is very attentive.

TripAdvisor users rated this property 5 out of 5

Reserve Bar Bartender Francisco

V1463DDmirandap on Aug 04, 2022

Francisco the bartender up in the reserve bar on the third floor is amazing. He made the best drinks by far. Amazing service, great energy, delicious drinks, and very very attentive. Super helpful and friendly. Fransisco was amazing!!!!!!

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