TripAdvisor Traveler Rating

Had a wonderful stay at Grand Palladium Lady Hamilton and would highly recommend it to anyone looking for a relaxing and enjoyable vacation. The resort is beautiful, with well-maintained grounds, stunning views, and plenty of activities to enjoy. The staff were friendly, welcoming, and always willing to help, making us feel valued throughout our stay. Our room was spacious, clean, and comfortable, with everything we needed for a great vacation. The food was excellent, with a wide variety of options at both the buffet and specialty restaurants. We especially appreciated the quality of the meals and the attentive service. The pools and beach areas were fantastic, offering plenty of space to relax and soak up the sun. There was also great entertainment in the evenings, which added to the overall experience

Great for family or friend trip, Ive done both here and both stays were okay- please note its one hotel and whether you book Jamaica or Lady Hamilton you have the same hotel access just different rooms

We stayed as a family of 3 for 10 nights in May, and all had a lovely time! We weren't super adventurous on this one and only went out once, and spent the rest of the time at the resort. Food: The food was good, and we never went hungry. There's something for everyone, although special shout outs to the steak house, and mexican as our favourites, and the pasta chef at the buffet who quickly became my partners favourite person for the tasty food. Sun Longers and pool: There was never any issues finding a sun longer, and the pool was mostly open, but was closed because of drunk tourists rather than anything the hotel could control. Staff came round offering drinks if you didn't want to get in the pool, but the water was lovely. Beaches: Beautiful as expected, with plenty of things to see snorkeling. Not much else to say - its what you would hope for in Jamaica and it didn't disappoint. Rooms: We thought they were very spacious, but the beds were creaky and the air-con doesn't go below 21ºC which for bits is still very warm ?? Room service was always solid, and the bath was nice, but the plug didn't seal fully so was always slightly draining. There's no lifts to rooms, which wasn't an issue for us, but thought it worth mentioning. Area: Location was lovely and quiet, but its not close to much and a taxi would be needed to get to anywhere else. Staff: Very attentive and friendly. Always happy to help where needed.

We returned from our visit to this hotel last week after enjoying 2 weeks in this resort, this was however not without a few hiccups. I will summarise as otherwise I could write an essay. We had to change rooms after our first night due to a number of issues and the staff attitude when dealing with our request to change was not appropriate; this unfortunately, was a reoccurring theme from a number of staff over the course of our holiday. House keeping was hit and miss as on at least 5 occasions we had to go to reception to ask for basic supplies which hadn’t been replenished like coffee, towels and most importantly, bottled water. House keeping also didn’t do our room till after 4pm some days which is too late in my opinion. As well as this, quite a big issue was the fact that whenever we had rain (which was about 6 evenings out of 14) the hotel lobby would flood with water pouring from the ceiling; this not only wasn’t a great look for the hotel but also was a clear health and safety hazard. Of course these are only the bad things and we still enjoyed our time here. Our favourite place was the sports bar which is where we spent most of our evenings but we also enjoyed the à la carte restaurants; mainly the Mediterranean and the Indian (don’t bother with the steakhouse). Malia Graham who worked in the Indian restaurant was one of the most attentive and pleasant members of staff we spoke to so credit to her. This young lady and Roy Lawrence at the pool bar were both amazing but a number of other staff, as previously mentioned, were not up to scratch. The resort is very big which was great for me as I liked a decent walk each morning. The gym was also one of the best I’ve ever been to at a hotel and most of the drinks we had were nice. Overall a good experience, especially for the money we paid but there are definite improvements that could be made.

I had an excellent stay at the Grand Palladium Hotel. The staff was welcoming, professional, and always ready to assist. The room was spotless, comfortable, and well-maintained we got cake and our mini bar stocked it was my Birthday and the staff did exceptionally well. The amenities exceeded my expectations, great food, they wish us Happy Birthday sing and present a wonderful platter all Decorated with a Cake in the Dining room I love the entertainment and the jacuzzi in the room the overall atmosphere was relaxing and enjoyable.I love the plants and the Cart Ride.The location was convenient, making it easy to explore nearby attractions perfct Beach. I would highly recommend this hotel to anyone looking for quality service and a memorable experience. I look forward to staying here again in the future. Thank you.