(Staten Island, New York)
Feb 24, 2024
Wonderful all inclusive hotel. Stayed with my child. Clean hotel. The stuff is warm and friendly. Will stay again if I vacation In Jamaica . Food and drinks was good. Can book tour excursions at hotel. Spa was nice and relaxed environment. 5 stars.
Our Jamaican Holiday at the Iberostar Rose Hall Suites.
Feb 21, 2024
This was our first time staying at an Iberostar Rose Hall Suites resort and we were not disappointed! The resort was everything we had expected and more!
Check in was painless, and our room was ready upon arrival. The rooms were all suites, and were exactly what we expected. We had a great view from our balcony, that looked out over the pool, and lazy river area. Really nice at night with all the ground lighting throughout.
Room was cleaned, and made up daily, with plenty of towels etc., and a creative towel art creature on the bed everyday. The mini bar was stocked daily, and there were glass water bottles that could be filled from one of the in house water purified water stations in the hallway. Nice to see that they are doing their part to reduce waste materials!
The grounds were impeccably kept, and everything was clean and tidy.
The staff were super friendly and always had a smile. We had a fantastic concierge, Shashauna, who looked after all of our reservations, and needs, along with providing with us some great tips of were everything was located, and what shows were playing at the professional type theater nightly. So helpful in everyway!
The beach and pool were a short walk away. The infinity pool was clean and refreshing with a swim up bar at one side. the water was a bit cool but not objectionable! Lots of activities at both the pool area, and the beach daily.
We spend most of our time at the beach. The beach area was large and had more than ample shade palapas, and lounge chairs. Never had a problem finding a spot with chairs to our liking. They kept the beach as clean as possible. We had a few windy days that brought in a lot of seaweed. The clean up crew worked constantly trying to keep it cleaned up. They could definitely use a small tractor to help them with there cleanup duties! Tough job to do by hand!! The ocean was warm and generally calm. The snorkeling along the beach wasn't fantastic, but there were two rock piles within the swimming area, that had a fair selection of reef fish for viewing. We did also do the Catamaran sunset snorkeling cruise that did give us chance to see some different coral, and a beautiful spotted Eagle Ray!
The drink service at the beach was a nice touch, and the drinks were good. The food truck located at the beach was fantastic! They did a BBQ everyday on the beach as well, that included a variety of fare, jerk chicken, pork chops, sausage, steak, and lobster on occasion! They also served the typical hamburgers, hot dogs, fries, and Jamaican patties were also available! All served with your selection of sauces and toppings.
The food at all of the restaurants was fantastic, with lots of variety to choose from. Also had great buffet that had different theme nights daily! The food in general was just fantastic! Couldn't complain about any of it from breakfast to diner!
Entertainment was available at the sports bar, and the theater nightly. We didn't get to the Disco, too late for us! The theater shows were great the first time through, but were repetitive in nature. Would have been nice to see more variety, and maybe some Jamaican cultural shows. The sound system was a bit loud in general for most.
There was also live entertainment in the lobby bar daily which was a nice touch. The 24 hour Coffee Bar in the lobby area was also much appreciated.
In closing, we had a great ten day vacation. Having access to the Beach Hotel activities and restaurants, was also included while staying at the Suites! The only kicker was the three days of windy cool weather, but that is not in their control. We would most definitely be back to the Iberostar Rose Hall Suites in the future. The resort and the great Jamaican people made it super enjoyable!
A week At Iberostar
Feb 20, 2024
This hotel is amazing. The landscaping around the resort was unbelievable. So lush and well kept. The staff continuously worked to keep the property, inside and out, clean. Rooms are updated, housekeeping great. No complaints about the restaurants. The buffet can get a little boring but there was always fresh fruit and salads. Great service throughout the resort.
Feb 14, 2024
Please accept this review . . .
We recently returned from a week stay at Iberostar Selection Suites Jamaica. We traveled there with a group of 9 people. We had a wonderful time and appreciated so many of the staff. They took a personal interest in making our week very enjoyable - from the daily entertainment staff to the bartenders and waitresses. Just to mention a few: Thank you Dwayna and Qwayna (not sure of the spelling) - we loved seeing you everyday! Erica, you served the best chicken wings and spring rolls by the pool! Odale, Karel, Sean, Michael, and others . . . you all took great care of us at the pool bar and around the pool! We loved eating at Aunt Ruby's Steak and Lobster - the food was awesome - loved the corn chowder soup and the steak and lobster!! We also enjoyed the meals at the Italian, Greek, and Tsuki restaurants. The staff at the Buffet also were very efficient and the food was very good. It is always difficult to keep food on a buffet hot, but it usually was good and offered a good variety of choices for each meal. The servers were very polite and would engage in conversation about how we were doing and where we were from and wishing us the best to have a great day and a great stay! The grounds were kept very clean and beautiful with flowers and plants. We definitely would plan another trip to Jamaica Iberostar Seleccion Suites!
The Club is a SCAM! Do Not Purchase.
Feb 13, 2024
Really enjoyed the resort, the service, the people, the food was great but due to their timeshare style of scam which I stupidly bought into, I won’t be staying at an Iberostar resort again in my lifetime. I usually travel twice a year , often with other family and friends but it won’t be with Iberostar. Was promised preferred pricing but always found a cheaper price elsewhere (try Costco travel). We were promised upgrades and preferred upgrade possibilities, that was a lie, I tried to upgrade to the grand ( I would have paid the extra) I was told I couldn’t even though there were available spots. We were told that we would be greeted at the airport for assistance through immigration, another lie. Would I like to visit another Iberostar , absolutely YES but my moral compass says absolutely NO, shame on you Iberostar for blatantly stealing from customers.