A week trip for my birthday in Oct. 2022, endless surprises! Being a Club member of Iberostar, the beach bed was decorated with a sign, roses, towel swans, and champagne. 3 cakes, one that mysteriously came to the room! Monghany, helped make my birthday fabulous by making sure there was a cake at the Grand (via night pass), and helped to make sure we were happy with our stay at the Suites. As always, Peaches, and Kevin Hart 2.0 made the pool atmosphere fun and unforgettable :) Not related to the hotel, I broke my ankle badly, and the hotel was fantastic till my family's departure date. From the security guard who made sure to get me back to the room before the electricity briefly shut down at 1:25 am, to Camille in Guest Services tracking down my x-rays from the Jamaican Hospital (which were never emailed to me until she got involved). Thank you, Iberostar Rose Hall Suites for a fantastic birthday week!
(Staten Island, New York)
Jan 26, 2023
My trip was amazing the only thing I feel should be changed is I paid extra money for the VIP and actually wasn’t worth it you had to leave pool to get a drink being you couldn’t get premium liquor I’m pool area
Iberostar Montego Bay - Go!!!!!!
(Edison, New Jersey)
Jan 26, 2023
Wonderful location only 20 minutes from Montego Bay Airport. If you are a member transportation to and from resort is included. Beautiful hotel, lovely location, smooth clean beach, great pool with swim-up bar. Try the Frozen Banana!!!Some really good restaurants and excellent staff. Loved the Buffet is open daily for breakfast lunch and dinner. We had a favorite server Kelisha Smith. Always warm greetings and made us smile. As a club member we were greeted by staff . Given wonderful cocktail by Shenika at The Prestige Bar. We had a beautiful fruit bowl and snacks in our room. water and soft drinks in fridge .
Thanks to Members Rep Patrice who made sure our group of 4 ladies had all needed taken care of. She would show up unexpectedly at dinner to make sure we were satisfied. Not to forget the entertainment staff especially Mickey Mouse who had me dancing around the pool and throwing a great All White Dress party at night on the beach.
Only negative the Seafood Restaurant was terrible. Food was terrible after one bite of our food we left and went to the Buffet.
Wonderful staff. Hotel very clean. Liked the spa. There is an old Volkswagen Bus converted to an snack restaurant. Lobby bar has live entertainment every evening.No signing out for towels!!!!!!!
Again thank you to Patrice for making our stay the best.
Jan 25, 2023
Be couldn’t be happier with our stay. From the moment we walked into the hotel we greeted with great hospitality and service. Our only regret is that we didn’t stay longer than one week. Will definitely go back next year.
Activities needed for 2 yr olds
Jan 25, 2023
I did not appreciate that star camp had no activities for 2 year olds my daughter is very advanced and when I asked if she could finger paint with the other kids I was told no they gave her a crayon book and when I asked if we could sit inside and allow her to color we were told we cannot be inside! Very disgusted with this behavior I felt so bad not a welcoming experience at all