TripAdvisor Traveler Rating

Overall this is a fine hotel for what it is- a budget all inclusive. The staff are generally nice, and the property is fairly rough at the moment in terms of appearance but they were painting and making some efforts. The beach was clean and easy to fine chairs. Food was overall fairly good. AC in the room was fairly bad, drinks at the pool can take a while for sure, and the general crown is more of a Blue collar type (nothing wrong with that just stating it)

Overall, we had a great time staying at iberostar. I'd definitely come back to this hotel the next time I visit Jamaica. Pros: 1. Amazing food!!! The food really exceeded our expectations. We tried different cuisines and we loved most of the things that we ate. There were a few items that we weren't a big fan of, but overall, I'd say it was a very positive experience. 2. Super friendly staff - we were just blown away by the staff that worked at the resort. They are so friendly, polite and very helpful and were very playful with my 17 month old daughter. 3. Rooms are clean and spacious. Cons: 1. Guests cannot visit past 6 pm! This rule caught me off guard. I had some local friends that visited me at 9 pm and they were refused entry. I had to step outside the resort and go to a local bar to meet my friends. 2. AC temp not going below 19.5°C. If you want the room to be colder, it's not going to be possible. I also noticed other sections of the resort that didn't have AC throughout the day. 3. After checking in, they would send you to the concierge. The concierge will give you some hotel credits in exchange for a timeshare presentation. You are not obligated to take that. Be polite but firm and tell them that you're not interested. Things to know: 1. They do not have plastic or paper straws(you will need to bring your own) 2. They do not let you pack your food to take it back to the room. Whatever u order at any restaurant will have to be eaten there.

Had a couples getaway for 4 days here and the service was excellent. Tanieka at concierge was amazing. She made sure we had the maximum benefits with our time there. If you have any questions she is the lady to go to. The ocean view was amazing, I knocked one star for the room as it needs some updating. Other than that I enjoyed my time here. The food at the restuarants were delicious and the hibachi was great entertainment. Would recommend this hotel to friends and family.

The drinks were amazing!!! Errol was very warm, accommodating, and fun. He made the best drinks!!!! We enjoyed our nights having the best drinks made by him! Thank you! Yaaamen!!

Such a lovely stay. Staff were amazing. Raquel was amazing and so warm during the presentation. Such a memorable stay for us during our honemoon! All the best Raquel and your angel ????