TripAdvisor Traveler Rating

Just had an amazing stay here. The food was fantastic, freshly made burgers (not pre cooked like in other all inclusives) the steak restaurant was superb and overall all food was great quality. What we liked most about this place is the staff. Everyone was so lovely, friendly and happy. Special mention to a few, Nicholas who treated us like royalty making sure we were always being looked after. Caryl, who sorted us some brillant excersions and always checking in with us. The entertainment team do a cracking job and bring life to the hotel, so a thank you to all of them especially lovely Ruth and the unforgettable Pooh Bear! One of the funniest guys we have met. Thanks guys and girls and we cant wait to come back!

Very nice hotel. Friendly staff and amazing service. Shonyae was excellent to work with for our excursions. Very patient and gave us great recommendations.

I absolutely loved my trip. The food was amazing at the Asian place. The staff was friendly and welcoming and I felt at home. Obrian did a good job with check in .. he made it quick and easy. My concierge Caryl made sure my coupons were activated and explained how they are used. I sat in Shavel area ever morning for breakfast because she made me feel special. The bartenders were lovely and all the restaurants was fabulous.

Great location for kids! Staff were really friendly. Special shout out to Nickeisha from Star Camp; our child loved camp SO MUCH. Activities were plentiful, staff were all so caring and kind; facility was extremely clean; constant contact with parents when needed - camp was 5-stars. Food was really good. We liked Aunt Ruby's the best. Our waiter (29 year old man, I think his name was Oshae), we had twice and was wonderful! He made our daughter feel so special; we also loved the hostess Hope and the wonderful bartender with the welcome drinks at Aunt Ruby's. Kelcie welcomed us to the Asian restaurant and took great care of us as well. Special shout out to Mel at the pool and waitress Nickiesha in the buffet - too many kind people to name them all!! Our room was nice, we upgraded to ocean view. Drinks in the fridge were delivered warm, so they were rarely very cold to drink; but we did have plenty of them. Pool entertainment was fun for all ages; had no problem getting chairs daily. Beach was kept pretty clean, also had no problem getting chairs. Throughout the visit we bounced between selections and waves to enjoy jerk chicken on the beach, hamburger stand, ice cream parlor, Star Camp, and lobby/pool bars. Only things that weren't 5-stars: we couldn't seem to control the AC in our room and it was quite humid the entire time; pigeons frequent the balconies so the bannisters and floors outside needed daily cleaning. We ate dinner late one night and quickly realized how long the waits were (BUT the Aunt Ruby's staff were so kind and welcoming while we waited with a cold drink) - I advise heading to dinner by 6 to avoid a wait. We wanted to do the hibachi and it's the only restaurant where a reservation is required - we booked a reservation the moment we arrived and could not get one until 8:30 PM on our final night. With young children that is much too late, there was no flexibility with this - so we didn't end up going. Overall, I would recommend this destination to families with small children. We really enjoyed it.

Iberostar Waves Rose Hall is a wonderful resort. The people, ambiance, and food are all excellent, creating a warm and relaxing atmosphere throughout our stay. While the resort is a bit smaller than what we’re used to, it truly has everything you need for a great vacation. This was our third time in Jamaica, and once again, it did not disappoint. A special thank you to Horace and Nardia at the sports bar—such warm, welcoming people who made my wife and me feel like family while keeping things fun and lively. The beach and water were beautiful, making for a perfect setting to unwind. Just be prepared for a few windy days. There is also some grass the water, which is to be expected, but less near the kids inflatable obstable course, with lots of areas and room to wade out. Overall, an excellent experience that we would happily recommend.