I must say staying at Iberostar was one of my best experiences in a long long time… checkin was fast and efficient by Pierre, he then direct me to the Concierge which I met Janice omg she was so sweet in making my dinner reservations and went the extreme mile to get me in a restaurant of my choice even when it was booked out..
The entertainment staff Peaches and Kevin Hart 2.0 was amazing they had us learning new dance move..
The room the food was amazing and Mel at the bar was always pleasant… I can’t wait for next year I think we’ve found our vacation home.
Jun 30, 2022
If you visit, be sure to eat at the buffet and ask for Abbey-Gay. She is one of the BEST servers. She is accommodating, attentive and engaging. Abbey made our stay extremely pleasant and for that we are grateful. It was certainly OUR pleasure to be her guest/family.
Staff gets 10 stars if possible
Jun 29, 2022
The hotel staff was amazing from the moment I walked in. Pierre, Janice, and others were AMAZING! They made me feel home right away. The entertainment crew was AMAZING! Micky, Telvin, Peaches, Mo Mo the athletic trainer, and the rest of the crew were absolutely incredible! Amazing atmosphere, and definitely returning soon.
Food could've been better though. The bartenders were a bit slow at the pool bar. But overall, amazing time and experience!
7th visit - we will keep going back!!
(Silver Spring, Maryland)
Jun 27, 2022
We have been to the Rose Hall Suites 7 times and are planning a return trip in November. This time we took our daughter, her husband and their two boys - ages 6 and 9. Everyone had a great time. The staff at every venue were very attentive and treated the boys exceptionally well, The Star friends (Suzie, Peaches, Tiffany, Mickey, Tevin, Ruth Ann, Kevin Hart 2.0 had games for the kids and adults to participate in. The boys spent most of their time in the pool and liked going to the pool bar for their smoothies and Shirley Temples. The beach was very clean and the water was clear.
The assortment of restaurants suited everyone's needs - and they were very flexible with food for the younger ones. We enjoyed the Steakhouse, the Asian Restaurant, the new Caribbean Seafood Restaurant, the Italian restaurant and the buffet. Especially like to thank restaurant staff - Olive, Diane,Dickiesha, Stacy Ann, Kelecian, Vonya, Rose Anne. And the lobby Bar staff - Nicky, Jules, Kadeen, Shana Kay.
Housekeeping did a great job cleaning our room everyday.
We are club members and the staff at the Prestige Lounge and the Prestige Beach were excellent - treating us like royalty!!
Jun 26, 2022
This was our 1st time at the suites & my wife & I had a great time! We celebrated our 10th anniversary. The staff was friendly especially Odaine, our concierge. The shows were fun. The hotel was very clean. The grounds, beach and pool were well maintained. Definitely returning in the future. We love Ruth, Kiki, Odale and the overall atmosphere!