All inclusive

Sandals Royal Caribbean Resort and Private Island

Montego Bay 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Combining Old-World Caribbean charm with British traditions of a bygone era, such as afternoon tea and breakfast in bed, this resort provides a romantic escape in a Georgian-style Great House setting. Spend the day lounging at Sandals Island, the resorts' private offshore island or indulge in a treatment at the full-service Red Lane® Spa. Dine at your choice of seven specialty restaurants and experience unparalleled luxury in the new Swim-Up Crystal Lagoon Suites with Butler Service and 24-hour room service. Plus, with Sandals exchange privileges, resort guests can enjoy all the amenities and services at two neighboring Sandals properties.


Adults Only 18+

 

Check in

3 p.m.

Check out

11 a.m.

Rooms

227

Rooms

Caribbean Deluxe (DL)
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Caribbean Deluxe (DL)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Beachfront Grande Luxe (GB)
  • 1 king bed
  • Ocean view or Beach View
  • No more than 2 guests in the room
Beachfront Grande Luxe (GB)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Kensington Cove Honeymoon Beachfront Club Level (HB)
  • 1 king bed
  • Pool view or Beach View or Ocean View
  • No more than 2 guests in the room
Kensington Cove Honeymoon Beachfront Club Level (HB)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Club Sandals includes:

  • Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
  • Preferred Club Sandals Lounge check-in with chilled towel and champagne.
  • Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
  • In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
  • Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
  • Room Service available from 7 a.m. to 10 p.m. daily.

Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribbean Poolside Luxury Walkout with Patio Tranquility Soaking Tub (WPL)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Luxury Walkout with Patio Tranquility Soaking Tub (WPL)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Windsor Beachfront Club Elite Room with Balcony Tranquility Soaking Tub (BT)
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Windsor Beachfront Club Elite Room with Balcony Tranquility Soaking Tub (BT)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Club Elite

Club Elite guests receive all the amenities of Club Level rooms plus the inclusion of BMW Private Luxury Transfers.

Club Sandals includes:

  • Club Sandals Lounge is accessible 24 hours with the Club Sandals Concierge available between the hours of 8 a.m. – 10 p.m. to assist with reservations for spas, excursions, restaurants and just about anything.
  • Preferred Club Sandals Lounge check-in with chilled towel and champagne.
  • Weekly hosted activities like a cocktail party, a martini evening, wine tasting, snorkeling and exclusive Island Routes Tours.
  • In-room/suite and lounge bars with scotch, vodka, rum, whisky, wine, beer, juices, sodas and water.
  • Relax with a kindle in the Club Sandals Lounge, while enjoying mouthwatering culinary treats, an assortment of teas and world renowned Blue Mountain coffee.
  • Room Service available from 7 a.m. to 10 p.m. daily.

Royal One Bedroom Butler Suite (RW)
  • 1 king bed
  • Partial Ocean View or Beach View
  • No more than 2 guests in the room
Royal One Bedroom Butler Suite (RW)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Butler service includes:

Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From
unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.

All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/

Swim up Crystal Lagoon Honeymoon Butler Suite (WS)
  • 1 king bed
  • Garden view or Pool View
  • No more than 2 guests in the room
Swim up Crystal Lagoon Honeymoon Butler Suite (WS)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Butler service includes:

Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From
unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.

All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
  • Nightly live shows
  • Live Bands
  • Talent Shows
  • Theme nights – Caribbean night, white night, charity casino night
Type Amenities
Swim-up Bar Bar, Swim-up bar Open air
Swim-up Bar on Private Island Bar, Swim-up bar Open air
Piano Bar Bar, Piano bar Live music
Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
The Regency À la carte International All day dining Dress code, Reservations required
Bamboo Shack À la carte Jamaican Lunch
Bella Napoli Pizzeria À la carte American Lunch
Le Jardinier À la carte French Dinner Dress code, Reservations required
Royal Thai Restaurant À la carte Asian Dinner Dress code, Reservations required
Cricketer's Pub À la carte American All day dining
Eleanor's À la carte Caribbean Dinner Dress code
Mariner's Beach Bar and Grill À la carte International Dinner, Lunch
  • Rooms: 227
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit
Mahoe Bay
Montego Bay, Jamaica
888-726-3257
876-953-2231
5 km from MBJ
  • Beach front
  • Private beach
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic and premium drinks
    • Unlimited international and domestic drinks

Dress pants/trousers or jeans for men, long or short sleeve dress shirts (with or without collar). Dress shoes or sandals. No shorts, t-shirts, sleeveless shirts, sneakers, flip-flops or slippers. No hats or caps.

Resort Casual Attire

Shorts or jeans, t-shirts or polo shirts. Swimwear must be covered. Shirts and footwear required.

Select dinner venues require Resort Evening Attire

Pools

  • Jetted pools: 5
  • Outdoor pools: 7
  • Cabanas available ($)

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site
  • Non-motorized watersports: on site
  • Scuba diving: on site
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Comfortable Lounge Chairs
  • Towel Service
  • Charity Casino Night available ($)
  • ATM
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Shopping onsite
  • Tour desk
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Airport transfers complimentary on Sandals shuttle
  • Private car transfer from airport available ($)
  • Dragonboat transportation to Private Island for pool, restaurant, evening entertainment
  • Exchange privileges are available for nearby Sandals properties

Location

Address
Mahoe Bay, Montego Bay, Jamaica
5 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

TripAdvisor users rated this property 3 out of 5

Didn’t measure up

125chrise (Camp Hill, Pennsylvania) on Jul 04, 2022

This resort is a beautiful property! However, the housekeeping was terrible! We got there around 4:30 on a Saturday and we were nowhere near the beach or sand. We had a late dinner and walked the property. Then went to bed around 10:30. There was sand on our sheets and dirty spots! We were livid! Told Club Sandals concierge the next day & she was going to have housekeeping change all bedding & clean room. We were at the beach & pool all day, came back around 4 and the room still wasn’t cleaned. Housekeeping knocked on door around 5, we told her we’d be out in 20 mins. We were out in 15 mins & she was sitting there waiting & looked right at us. We came back & room still not cleaned! We went & told Club Sandals concierge & she called housekeeping. They said the do not disturb sign was on the door. That was a lie bc I specifically remember taking it down & putting it inside when we left. Furthermore, the maid saw us leaving. Ishni the concierge made us feel like we were in the wrong & we had to defend ourselves. We were not happy with her. Finally they made the bed but did not change the bedding or clean the room until the next day! This is unacceptable! For a resort like Sandals to treat returning guests like this is disgusting! Everyday we had to ask for wash cloths, bath towels, hand towels, bath mat or soap. Housekeeping always forgot something. Then they never brought it. My husband had to find a maid and get the things from her. Worst housekeeping ever! The resort also had tons of land crabs roaming the property. I’ve seen one or two at other resorts, but never so many as at this property. Twice there was one right outside our door when we opened it. It was terrible! The entertainment was awful! All they played was rap. There were people there of all ages, they could’ve played all different types of music, but it was rap everyday on the beach and at night. Try to relax on the beach & you couldn’t bc the playmaker was screaming & blasting rap. This isn’t necessary. Some of the guests also were blasting speakers with rap music on the beach. First time we’ve experienced this at a Sandals, & we’ve been to many. The food was delicious & the private island nice. As for the rooms, very outdated. Disgusted with the housekeeping & the spa was not like other sandals we’ve been too. No dressing rooms, outdated. We will never go back to Royal Caribbean again!

TripAdvisor users rated this property 3 out of 5

June 2022

P6580DKaudreyf on Jul 03, 2022

We had a great time but did have some problems on the way. Our first excursion was canceled but we were not informed until 40 minutes prior. An excursion scheduled for Tues was also canceled informed the day before. Took us 3 visits to the desk to get towels for our room after it had been cleaned. Two days later we requested service in our room and that didn't happen until the next day. We were not able to find towels at the beach on our first few days so when we did finally find a towel, we kept it in our room, so we didn't have trouble the next few days. The service at the Mariner was very poor unable to get service at a table once we sat down unless we waived someone over, the overall service was not what you would expect for where we were. We received our best service from them when we were seated at the beach and the woman serving drinks would come over and ask if we needed anything more often than when we were seated for lunch. The entertainment was very good the dancers did an excellent job. The other restaurants we visited did an excellent job especially the Jerk shack.

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.