All inclusive

Sandals Royal Caribbean Resort and Private Island

Montego Bay 5.0

Overview

Combining Old-World Caribbean charm with British traditions of a bygone era, such as afternoon tea and breakfast in bed, this resort provides a romantic escape in a Georgian-style Great House setting. Spend the day lounging at Sandals Island, the resorts' private offshore island or indulge in a treatment at the full-service Red Lane® Spa. Dine at your choice of seven specialty restaurants and experience unparalleled luxury in the new Swim-Up Crystal Lagoon Suites with Butler Service and 24-hour room service. Plus, with Sandals exchange privileges, resort guests can enjoy all the amenities and services at two neighboring Sandals properties.


Adults Only 18+

 

Check in

3 p.m.

Check out

11 a.m.

Rooms

227

Rooms

Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Luxury with Balcony Tranquility Soaking Tub (PL)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribbean Poolside Grande Luxe with Balcony Tranquility Soaking Tub (PG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Caribean Poolside Grande Luxe Walkout with Patio Tranquility Soaking Tub (WPG)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Crystal Lagoon Honeymoon Oceanview Butler Suite (OR)
  • 1 king bed
  • Ocean, Crystal Lagoon and Garden
Crystal Lagoon Honeymoon Oceanview Butler Suite (OR)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries
Additional details

Butler service includes:

Your wish is our command. With the uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers, you will be pampered throughout your stay in extraordinary ways. From
unpacking and packing your luggage…attending to your wardrobe…serving a glorious meal on your terrace…24 hr room service…just to name a few…a Sandals Suite, complete with your own personal butler, is the ultimate indulgence.

All guests staying in a room category with Butler Service will need to fill out a form in regards to butler preferences. To access this form, please visit https://butlerservice.sandals.com/

Crystal Lagoon Hideaway Swim-up Club Level Junior Suite with Patio Tranquility Soaking Tub (HSUP)
  • 1 king bed
  • Garden view or Pool view
Crystal Lagoon Hideaway Swim-up Club Level Junior Suite with Patio Tranquility Soaking Tub (HSUP)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Crystal Lagoon Hideaway Junior Suite with Balcony Tranquility Soaking Tub (HJS)
  • 1 king bed
  • Garden view or Pool view
Crystal Lagoon Hideaway Junior Suite with Balcony Tranquility Soaking Tub (HJS)
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Turndown service
  • TV
  • Complimentary Toiletries

Amenities


Location

Address
Mahoe Bay, Montego Bay, Jamaica
5 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.5
  • Rooms 4.3
  • Service 4.6
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

A Magical First Sandals Experience – With Ocean Views, Great Service, and a Few Furry Friends

Frankie H on Jul 11, 2025

This was our very first time staying at a Sandals resort, and my wife and I had an absolutely wonderful experience at Sandals Royal Caribbean. We booked a 4-night Club Level room with a soaking tub on the balcony and were treated to stunning ocean views. It was the perfect setting for a romantic getaway. We took full advantage of the included water activities, especially snorkeling and the glass-bottom boat ride, which were both so much fun. The food was consistently excellent, and a special highlight was the grilled lobster at Spices—my wife still talks about it! One of the most unexpectedly heartwarming aspects of our stay was the presence of several stray cats around the resort grounds. As cat lovers ourselves (we have one at home), we absolutely adored seeing and feeding them each day. It became a little ritual we looked forward to. A huge thank you to resort management for allowing these precious animals to stay. It truly made our vacation more memorable. We also took the opportunity to visit the Sandals Montego Bay sister property with the intention of dining at Butch’s and Oleander’s. Unfortunately, we weren’t aware that long pants are required for men at those restaurants, and we hadn’t packed any (after all, it’s Jamaica in July). Still, the visit wasn't wasted. We stumbled upon two adorable ginger cats near Soy restaurant, and spent some time playing with them. All of the restaurant staff were attentive and kind. We only wish we could remember all of their names! Shout outs to Orayon at Mariner Seaside Grill and Sherri Ann at Spices for their outstanding service and warm smiles. Thank you to everyone for making us feel so welcome! Evenings were just as enjoyable thanks to the nightly entertainment, including dancers, live music, singers, and karaoke at the Cricketeers Pub. It was the perfect way to wind down after a day of beach and sun. If we could offer a suggestion to enhance the guest experience: please add more umbrellas to the beach area. There’s definitely enough space for more, and we found ourselves waking up early to claim shaded loungers. Even then, most shaded loungers were already reserved for those that had butler service. A few things to note: - There is construction taking place both on a new building at the far end of the resort and on the private island, the latter unfortunately felt quite neglected. - Again the noticeable lack of available beach loungers with umbrellas for shade. - The resort is also located directly under a flight path, so planes do fly overhead during the day (though they seem to stop by around dinner time). - The main pool is on the smaller side, so we didn't spend any time there. Despite these minor (for us) points, our stay felt magical. We're dreaming of returning, especially once the overwater bungalows reopen. But next time, we’ll be sure to bring a pair of slacks and maybe a few extra cat treats.

TripAdvisor users rated this property 1 out of 5

Ruined wedding

Dan D on Jul 08, 2025

We traveled to Sandals Royal Caribbean for what was supposed to be a stress free wedding experience. Both of us had been previously married and wanted to skip the hassle of a big wedding with guests. We were really sold on the elopement package for just the two of us. The planning process started good. We worked with a wedding planner at what I guess you would call the corporate level. We had very little we wanted to actually descide. We just wanted it to be simple. We didnt even want to pick music just simple basic stuff. They seemed very accommodating about our wishes. The problems started when we got to the resort. We were scheduled to meet our wedding planner in the lobby. We let the front desk know we were there and they said the planner would come find us. My fiancée at the time was wearing a big sash and tiara that said BRIDE (because she was excited). She was over half an hour late and only came to find us after we went to the Concierge's office and they called her. She claimed she had checked the lobby and didnt find us. No apology just very much a not my problem attitude. We then had to replan our wedding. Apparently nothing you work out with the corporate planner means anything. We had to pick music the night before the wedding because they could not accommodate our original request. Not only did we have to pick the music but supply them with one our cell phones unlocked with the music downloaded to it so they could play it over Bluetooth. There was rain in the forecast (absolutely not Sandals fault). We did ask however about an indoor backup location incase our outdoor wedding got stormed out. They said we dont have any indoor locations it NEVER rains for long. So it stormed the entire day, the day of our wedding. Not their fault but a indoor back up location wasnt much to ask. We delayed an hour and were told we had to just go for it. The gazebo we had reserved for the wedding wasnt even set up for the ceremony, just had furniture jamed into it. They were only able to accommodate one of the songs they made us pick as another device somewhere in the resort connected to the Bluetooth speaker and they couldnt figure it out. The souvenir copy of our wedding license blew out sea as the wedding planned just left it sitting on a table. The next day we were supposed to have breakfast in bed but it never showed up as the wedding planner never notified room service. We were supposed to have a couples massage but we were notified 20 min before we were to leave the room to head to the spa that they were beginning contruction on that part of the resort and it would have to be rescheduled. We had originally not intended to do any excursions however my parents had once visited Jamaica and had taken a picture on a waterfall. They wanted us to recreate it. We had looked it up and it was like a 3hr drive away so we were not going to do it. It had come up in conversation with the wedding planner that it would be nice but we had no interest in spending 3 hrs driving to the falls. They sold us on a catamaran cruise that went to the falls. She made it sound like a relaxing trip with hors d'oeuvres and drinks. Well it ended up being a 3.5 hour drive in a cramped shuttle bus (we literally drove past the falls) to another sandals resort. Boarded what ended up being a party boat that stopped along the way for other passengers to snorkel, at the being of the boat ride we were told no drinks till the ride back. The Hors d'oruvers was the finnest selection off the kids menu at Denny's. Obviously since the wedding had gotten rained out we had to postpone our pictures. Had to help my wife back into her dress and I back into my dress uniform. We went to meet the photographer who ended up being late which made us nice and hot, sweaty and irritable. The icing on the cake was after waiting 8 weeks for our marriage license. They got my age wrong by 10 years. You receive in the mail from Sandals ( who you have to send coppies of drivers license and birth certificate to, who you have to fill out applications with your date of birth on), that says verify the information is correct and if not write a letter explaing the problem and mail it back. Apparently you are the quality control because they dont take the time to double check. Dont do it. Dont trust them with your wedding.

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