All inclusive

Zoëtry Montego Bay Jamaica

Montego Bay 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Zoëtry Montego Bay Jamaica, an ultra-luxurious boutique resort in the upscale Rose Hall neighborhood, will bring the experience, where everything is included, to the island of Jamaica. This beachfront sanctuary is located on a private stretch of white sand beach, a world away from daily distractions, only 5 minutes from shopping, dining, golf and Sangster International Airport. Sun worshipers can expect a memorable vacation relaxing on the sun-kissed, white-sand beach that frames the calm, azure waters of the Caribbean ocean, or strolling on a boardwalk that jets out to the ocean creating a perfect promenade to watch the sun set.

Check in

3 p.m.

Check out

12 p.m.

Rooms

49

Rooms

Junior Suite Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
Junior Suite Tropical View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Free Wi-Fi and in-room tablet
  • Complimentary full-size toiletries

Junior Suite Ocean View
  • 1 king bed
  • Ocean view
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Free Wi-Fi and in-room tablet
  • Complimentary full-size toiletries

Junior Suite Swim Out Ocean View
  • 1 king bed
  • Garden view
Junior Suite Swim Out Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Free Wi-Fi and in-room tablet
  • Complimentary full-size toiletries

Junior Suite Ocean View with Soaking Tub
394 square feet
  • 1 king bed
  • Ocean view
Junior Suite Ocean View with Soaking Tub
394 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Free Wi-Fi and in-room tablet
  • Complimentary full-size toiletries

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Canoa Bar Bar, Lobby bar
Manatees Bar, Swim-up bar
Amaya Bar Bar, Lounge
Spa Bar Bar
Polo Bar Bar, Pool bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional Information
Canoa À la carte Gourmet, Mediterranean Dinner, Lunch Dress code, This venue may be closed or have reduced days of service during low season
Coyaba À la carte Gourmet, International Breakfast, Dinner Dress code, This venue may be closed or have reduced days of service during low season
Jerky Jo's À la carte Jamaican Lunch
Coco Café Café Coffee and Pastries Snacks
Polo À la carte English-style Dinner Dress code, This venue may be closed or have reduced days of service during low season
  • Rooms: 49
  • Built in: 2016
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit available ($)
  • Yoga
  • Fresh fruit bar
  • Jacuzzi
  • Indoor massage cabins with individual showers and two open palapas in the pool area
Rose Hall Main Road
Montego Bay, Jamaica
876-953-6600
7 km from MBJ
  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

Water sports

  • Non-motorized watersports: on site
  • Snorkeling: on site

Other activities

  • Yoga
  • Meditation
  • Rum tasting
  • Cooking lessons
  • Afternoon tea
  • Shopping excursions
  • Board games
  • 24 hour front desk
  • Business centre
  • Concierge
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)
  • Private romantic dinners available ($)
  • Wheelchair rental available ($)

Location

Address
Rose Hall Main Road, Montego Bay, Jamaica
7 km from MBJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

AMAZING

monie218 on Jul 29, 2021

This was my first SOLO trip and I opted for Zoetry because it was a smaller resort and my stay was amazing. It was a little pricey, but I figured I'm worth it. There wasn't much to do in the form of activities or entertainment, but it was very relaxing with beautiful views, amazing staff to assist you all day and I met some wonderful new people. The food was GREAT and yes I will definitely be back! My favs were Crystal, Melissa & Christine, they definitely made sure my stay was absolutely AMAZING!

TripAdvisor users rated this property 3 out of 5

3 1/2 Stars at a 4 1/2 stars price

Murph4636 (Cockeysville, Maryland) on Jul 23, 2021

Pros The rooms are spacious and clean. The resort is nice and intimate. Liquors are top shelf. The staff is very pleasant. Covid protocols were good. Testing was fast, staff was masked, and tables were sanitized upon seating. Shout out to Melissa, Kyle, Barb, and Zamir for their great service. Cons The food is adequate at best. We didn’t leave with one memorable meal with the exception of the Jerk chicken shack. The lobster and scallops served one evening was so salty it was inedible. Mini fridge is not stocked daily. Apparently under covid protocols you need to request to have it to be re-stocked, which we did multiple times, to no avail. I spoke to management and we finally got it fully stocked – they day before we were to leave. Complementary Snorkeling. Signed up the day before. They day of snorkeling we were told it was too windy and we could try again the following day. When we showed up the next day, we were told it is complementary only on certain days and that we could snorkel but we would have to pay. I brought this issue to management and they explained that the watersports were sub-contracted, and they had no control over their polices. Ok, well then don’t advertise it on the Zoetry website. Also, if you paddleboard, there is only one paddle board. So not sure why the website shows plural. Coffee shop. Coffee shops opens at 6:00 am, except when it doesn’t. Which is every day. Today I waited until 6:40 am and still no one showed. I went to the front desk to request they find someone to serve the coffee and was told that the shop didn’t open until 7:00 am, which was a lie. They admitted that the coffee shop opening on time was an issue. So, I requested a small pot of coffee that I could take to the room for my wife and I and was told we needed to wait until room service open at 7:00 am. And this is where the issue lies, there is a culture of “can’t” instead of “how can we accommodate this person.” On all the other resorts we have stayed in Jamaica the emphasis is around how they can accommodate the customer. This issue with this resort in our opinion is the failure of management to manage expectations. I understand we are coming out of covid. If the restaurant is having a staffing issue, then place a sign at the coffee shop/bar that says we are short staffed, please ask any of the staff people to find the coffee/bartender. If covid protocols say that the mini-bar will be stocked upon request, hand on a placard that’s says “restocked upon request.” Don’t hand me a keycard that says stocked twice daily. If the coffee shop isn’t open, and a customer requests something, find a way to accommodate them. Don’t tell them they have to wait. We are the ones paying for a 4 ½ star experience. It’s the little things that make-or-break a resorts reputation. On short, we won’t be returning to this resort. We paid for too much for a 3 ½ star experience.

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