Zoëtry Montego Bay Jamaica reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

1270 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Really great

angetheridge (Fernie, Canada) on Feb 21, 2024

We really enjoyed our stay at Zoetry. The staff is absolutely AMAZING. they made us feel so special and appeared to really care about how we were doing and our vacation. The facility is beautiful and well maintained. Very clean. It's a small resort, which we really enjoyed. The food was great. I honestly don't know what the bad reviews are all about, it's a fantastic place!!

TripAdvisor users rated this property 2 out of 5

2* resort

jencV7459NC on Feb 16, 2024

Not worth the cost. Very dirty and poorly maintained rooms, no beach, food was not good and very little variety. Service was shotty at best. Not sure who these people saying it is amazing are because everyone I spoke to said they were hugely disappointed, and scammed by the "luxury" branding.

TripAdvisor users rated this property 5 out of 5

Great Place for a Chill Vacation

DPCParker on Feb 13, 2024

My husband and I stayed at this resort with a group of 25 friends for a 50th birthday party. It's a cute boutique resort. The staff was exceptional, very friendly and professional. They greeted us with a smile and by name each time they saw us. This is NOT a party/club atmosphere. It's a low key, chat with friends, snuggle with your lover and relax vibe. It's for the mature, more reserved adults.

TripAdvisor users rated this property 4 out of 5

Relaxing Stay

John S (Stony Plain, Canada) on Feb 13, 2024

We have stayed at several Zoetry resorts in the past, and this one is on par with those. This is a much smaller resort. Less than 50 rooms means that it’s quieter less busy and more personal. Because it is a small resort there are only two dining options but both were really good and had lots of very choices. The red snapper in foil, prepared by the head chef at the beach was phenomenal. Some previous reviews complained about the cats. They were only three or four and they were not bothersome in the least. They did not beg they did not climb on you. They are just laying around and enjoying the sun. Just like you are. Being close to the airport, it did get noisy from time to time, but not enough to distract from the relaxation.

TripAdvisor users rated this property 1 out of 5

Total Scam

Maps547354 on Feb 12, 2024

I wanted to get away for a relaxing upscale vacation by myself. The resort is sold as a luxury boutique resort. I even upgraded my room hoping it would be bigger and have more furnishings. I paid $6000 for a vacation that was was a 2star. The pools were freezing. People just get in to their waste and get out. You can't swim in the ocean. Mostly seaweed and very shallow. The sand bags were showing along the shore, so they clearly tried to build a beach. If you want to swim in the ocean, you have to jump off a long boardwalk. The food was horrible. There were a few good breakfasts but the majority of the food was less than mediocre. The service was the same. I had a butler for two days and then he either got fired or left, but i didn't get a new butler.I was offered a steak and lobster speciality dinner because I wasn't satisfied with service. I was asked to sign a waiver so that I wouldn't make formal complaint to zoetry. Because I didn't sign it, my special dinner was taken away from me. The whole resort is a scam. Do not waste your time or money.

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