TripAdvisor Traveler Rating

This was our very first time visiting a Zoetry property. We've visited others in the brand and always wanted to experience the "luxuries" so often spoken of. We were disappointed. While the service and food were good, we were simply surprised that we had to ask for washcloths to be replenished, ask for the ipad that should have been in our room so we could order room service. The property has such potential, I do hope it will be updated and overall improved. I know the brand promotes quiet and wellness, but it was actually too quiet for my taste. The commercials describing Zoetry properties that run on the hotel stations are NOT reflective of Zoetry Montego Bay.

As a returning guest once or twice per year my wife, and I have been coming to Zoetry since it opened. We always celebrated her birthday at Zoetry in September. My wife recently passed away, and I decided to honour her by keeping the tradition alive. I was shocked to discover the deterioration of service’s being offered at this boutique hotel. The unavailability of top shelf alcohol at Zoetry is deplorable, bartenders have to constantly be making excuses as to why they don’t have certain alcohol in stock when requested by guests. Attention to detail has all but disappeared as most of the staff are mainly new and inexperienced. The grounds are immaculate as usual, their rain shower has the best water pressure I have experienced at any hotels that I have stayed at in the past, the view on the pier is to die for, as I spent many hours there, with my feet dangling in the water, reminiscing of times spent with my wife on that pier. That is my only solace. As Zoëtry has failed to deliver what a boutique hotel is supposed to offer

Not up to par with other Zoetry Resorts. Older resort in need of a renovation. Staff is great, food is good, no WoW factor. Many things broken or missing. Worst property in encountered as a UVC Member of over three years out of 13 properties traveled to.

Staff was very accommodating. Food and drink were plentiful. Room was very comfortable. Shower was amazing. The beach was small but private. The resort location was convenient to the airport. The pool was relaxing. Many extras activities were offered.

I'm over a year behind in writing this review, but better late than never right. My husband and I went to this Zoetry February of 2022 for our 3rd babymoon. The resort offered exactly what we were looking for which was isolation, serenity, and relaxation. The rooms are modest but the food was delicious! The staff made our stay great. Big shout outs to: Scotty (landscaper) Jody Kyle Kevin Crystal Nadia Nicolain They were all fantastic! Super attentive, accommodating, and welcoming.