The atmosphere is so clean and welcoming, and the staff is extremely accommodating! We had delegates that stays in the hotel and had the time of their lives. The food was so delicious... I will complain about the few pounds I gained ??. All in all it was a great experience! ??
Enjoying the breeze at Breezes
Sep 13, 2023
This was an awesome experience, The food was delicious, the room was cost. The pillow were nice and soft, the bed extremely comfortable.
The bathroom was nice, the water temperature was spot on.
Most of all the customer service was extremely pleasant at all times.
Tired Looking Hotel
(Frimley, United Kingdom)
Sep 13, 2023
Firstly, most of the staff were excellent. The restaurant staff were great as were the bartenders and entertainment staff. The food was decent enough and the rooms were kept clean and fresh, the resident band were brilliant as was the pianist in the piano bar, however there were a couple if concerns for us.
There were no water activities even though they were advertised.
All the other hotels on this stretch of beach had cordoned off areas for swimmers where jet skis were not allowed, Breezes didn't so the jet skiers came very, very close to the beach. I took snorkelling equipment with me but daren't use it as the jet skiers would not have seen me.
Also the other hotels used a tractor to clear any sea weed or other debris off of the beach each morning, Breezes didn't but they did have a couple of guys who were supposed to rake up the mess but they got bored after a while so just stopped.
It appeared to us the main problem was lack of supervision of the the beach/pool guys as the beach wasn't maintained properly or were the swimming pools which degraded quite badly during our stay. One morning the pool guy had cleaned and swept the pool but when we entered the pool there was a paper towel, leaves, a bottle of champagne and plastic in the pool.
There was an amenities hut where we got our beach towels from and just behind the hut was where most of the beach/pool guys spent there days.
The jacuzzi wasn't jacuzzi it was just a small swimming pool.
I would say that Breezes is the poorest looking hotel on this part of the island and needs renovation work to be done, it is a shame because it is in such a great position and it looks very tired.
But thanks to the staff who made our holiday a very pleasant one. Thank you.
Sep 11, 2023
I stayed here from the 6th September and check out on the 11th came on birthday trip and acheline at the front desk check me in she was so sweet and generous and made sure my stay here was awesome she also had a such a beautiful smile and check on me through the entire stay everyone here was nice but acheline was amazing I will stay here again
Phenomenal Customer Service
Sep 06, 2023
My mom surprise me with a trip to Nassau for my college graduation gift and we stayed at this hotel. The front desk customer service representative Acheline was amazing. She greeted us with an infectious smile, answered our questions and made the whole check-in process as smooth and quickly as possible. She even recommended a few local restaurants and activities that made our stay in the Bahamas memorable. We had an issue with our room, she communicated with us really efficiently and was able to help us resolve the issue. Our overall experience at this hotel was awesome, we’ll definitely stay here again sometime in the future.