Overview
The Fairfield Inn Manhattan Penn Station offers the true Big Apple experience. Located minutes from Penn Station and Madison Square Gardens, the hotel boasts free WiFi, complimentary daily breakfast buffet, Marriott bedding and work spaces. Guests have access to the complimentary 24-hour fitness centre, a seasonal rooftop bar and an outdoor patio.
Complimentary breakfast buffet.
Check in
3 p.m.
Check out
12 p.m.
Rooms
239
Inclusions
- All taxes
Rooms
Amenities
Standard 1 bed
Roof Top Lounge
Standard 2 beds
Location
Reviews
TripAdvisor Traveler Rating
ATTENTION TRAVELER: Not family friendly hotel, don't let yourself be treated the way I was
Escape61966297894 on Sep 15, 2024
If I could give this place 0 stars, I would. I requested a crib and a fridge in my room for my child with special needs (2 weeks before my trip), but when I arrived, neither was provided. They assured me they’d take care of it as soon as possible, but nothing happened. The worst part? After asking for the third time, the staff at the front desk argued with me, saying they had no record of my request. No apology, no empathy for a customer who had to throw out all her child’s food because it spoiled without a fridge. What a joke! I paid way more than I would’ve at other hotels, expecting decent service, and I can’t believe this is what I got.
Disappointing Decline at Fairfield
TennisTravels1 (Philadelphia, Pennsylvania) on Aug 23, 2024
This was my fourth stay at Fairfield Penn Station. You can’t beat the location! It’s across the street from Moynihan Train Hall. All of my visits have included buffet breakfast in the price. The rooms are comfortable and quiet. They do not charge resort fees common among NYC hotels. That being said, the hotel has been disappointing my last two visits. The lobby area is worn and showing wear. Only two of the three elevators were operational making for long waits or hikes up and down the stairs. There is no check-in before 4:00 regardless if the room is ready. Sometimes they offer early check-in for a fee. This wasn’t an option this visit. The lobby becomes chaotic around 4:00 when everyone appears to check-in. This also causes elevator challenges with long waits. The breakfast staff is welcoming and friendly, the desk staff not as much.
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