TripAdvisor Traveler Rating

Well we needed a hotel as there was surgery at MSK . A discount was given for the hotel and parking and appreciated . Still it was rather pricey for this venue. Staff was helpful and actually very good . Room was immaculate and well cared for . Very small but adequate . At a better price it would get another star . It did fit the bill for a bed while visiting MSK hospital daily . Definitely not a walk to the hospital — a uber or a taxi ( this is cheaper )

The experience was great ! the staff's very professional. Eric was extremely professsional. Daniel helped carry all my suitcases, He was very polite, compassionate. Security guard Brand was very helpful. we were there for medical. The room was clean.

Great hotel and very clean !! I have nothing else to add! The porters are amazing, especially Anthony special mention to him. The receptionists are fantastic too. Honestly, I don't know what else to say there's just nothing to add. Please keep your staff, don't change anything! Best regards

The staff at Hotel 57 were exceptional, friendly, welcoming, and helpful. The location is fantastic, the hotel has a great atmosphere, and we felt it was an excellent value for NYC. Our room was also very clean and well maintained. Unfortunately, the mattress was a major disappointment and really affected our overall experience. I can honestly say it was one of the worst mattresses I have ever tried to sleep on. It was extremely lumpy and sloped so badly on the sides that my husband had to wedge a pillow next to himself to keep from rolling off the edge. Neither of us slept well. For us, this is an important issue. At the end of the day, sleeping and showering are the two main reasons you book a hotel room, so no matter how wonderful everything else is, an uncomfortable bed has a big impact on the stay. One other small suggestion: I wish the rooftop terrace had been verbally mentioned at check-in. We were given an information sheet, but check in can be busy and rushed, and we didn’t notice the terrace information until later. A quick “Be sure to check out our rooftop terrace” would have been helpful. We will be traveling to NYC regularly for the next six years and would genuinely love to make Hotel 57 one of our regular places to stay. The staff, location, cleanliness, atmosphere, and value were all reasons to come back. If the mattresses are replaced or upgraded, we would absolutely stay here again.

Perfect location. Friendly staff. Nice beds, bedding and pillows. Just wonderful. We will stay here again!