This adults-only, all-inclusive Jamaican resort is located on 19 acres of beachfront property intermingled with exquisitely appointed rooms and endless amenities. Tower Isle is part Jamaican paradise and part 50's Hollywood hangout.
Adults Only 18+
Complimentary excursions including trip to Margaritaville, glass-bottom boat ride, shopping shuttle, catamaran cruise, trip to popular sunset bar.
Unlimited Golf at Negril Hills Golf Course. Tee times are subject to availability. Carts are mandatory and are at an additional charge. Incidentals, club rentals, gratuities and caddies are at an additional charge should they be required Please see hotel concierge for more details. 1
We've been to Couples Tower Isle (CTI), three times now. We have made some really good friends who try to travel within a 2-3 week period in August. The Island is our special piece of heaven on earth.
Great Birthday stay at CTI.
Jul 19, 2021
We are regular guests at CTI for many years and this was our first stay "Post COVID lockdown" but also during the pandemic. We were last there in February of 2020, just before the shutdown.
Now, we are both vaccinated and, given the usual level of attention and customer service at CTI, were expecting some changes but we can honestly say that nothing was a disappointment. Their COVID procedures were excellent, in fact, everything pretty much exceeded our expectations.
Sure, some resort services were curtailed (steam rooms and certain spa facilities) and some were changed. Mainly the buffet, which is no longer "grab a plate and go" but now you must queue up to get served. But the changes were primarily for the benefit and safety of the hotel guests and, secondly, the hotel staff. Our thoughts were that given the situation both in the US and in Jamaica, the hotel is working hard within constraints and are almost up to "pre pandemic" service levels. Sure, some guests experienced minor hiccups but, in the main, the management and staff are endeavoring to restore everything as best they can, given the government restrictions and global circumstances.
In all areas, we found the staff (even the trainees) were their usual friendly, professional and attentive selves and it was good to see familiar faces in the restaurants, especially Chef Klayon. Special shout outs to Travis and Devon in 8 rivers, Shanice and Donovan in The Verandah plus the two Sabrina's. Aaliyah who manned the dessert section in Patio restaurant was a star and spoiled me with her recommendations. We found the food quality and service was very good at all the restaurants. Fortunately, they do have many of the "old" service staff and most all of the "old" bartenders there (Conway, Kenrick, Cleyandrew and, of course, Terry) plus a couple of very good newbies in Brian and Henry.
Fortunately, they still have the excellent Bell Crew there Kirk, Byron and Jermaine
plus the Customer Service Team led by Paulette. Chavelle and Nisa helped us with both our birthday celebrations.
The housekeeping was top notch. We were in 3312 and our room was kept spotless and towels and accoutrements were refreshed every day.
In ending this review, I must say that we were disappointed by the attitude of some guests, who appeared to take umbrage at minor blips and made mountains out of molehills. Given what we are all experiencing on our planet and what a tourist driven country like Jamaica has been through, perhaps they should be a little more empathetic and, perhaps, "roll with it" a little better.
As we are eternal optimists, we have already booked our 2020 Christmas and New Years trip to CTI.