TripAdvisor Traveler Rating

The staff are with out exception the most friendly and helpful I have ever known . Food is excellent , house wine very acceptable . Every resturant is outstanding especially the 8 rivers and bayside , ( men wear long trousers and a collar shirt ) Only one mosquito bite during the 2 weeks . entertainment was fun , lots to do if you want , we did the painting class and drawing class and made a necklace . we went on both free boat trips had fun and we went on a private 9 mile tour of Bob marley birth place ( take a snack you leave at 7.25 am and don’t get lunch till 1.30 . had great fun at Dunn’s river falls and the blue hole but know it’s a lot of climbing on slippy stones also spoilt by the hard sell gift shop vendors at dunns river , do not engage. tip . bring a fire stick for net flix evenings we brought cat treats for the 9 cats here I also brought make up and face cream and treats for the maids as it’s a no tip policy . The room bar was good and stocked every day . The hotel was very clean , The room was cleaned every day to a high standard . my only complaint was the dinning room chairs were heavy and do not go under the tables causing an uncomfortable stoop and food down my lap . It’s such a small thing but it made meal times uncomfortable . drinks round the pool were great , we noticed people stayed in all day drinking and not much getting out to use the loo , perhaps a polite note would help ? also a note asking people to use headphones when playing their own music would not be unreasonable . Do go on the walk with David round the gardens , he knows so much about the fauna and flora and is a ray of sunshine . The guy who makes the eggs , Damone what a star and what a memory on the omelette order , also worth a mention was Garth on entertainment , they can all sing but he put in the extra mile to be friendly , Shani is a great laugh also on entertainment . The reception team and ladies who book the resturant always have a smile . While we were there a guest fell and hurt themselves all staff including a lovley nurse came rushing out to get him on a stretcher and to hospital , great team work . The nurse is 7 doors down on the left from reception and is free , what more do you want ? Talk to other guests and join in the fun we have had a fabulous holiday . Thank you Couples tower Isle .

Beautiful resort, exceptional service from staff. We went on our honeymoon and felt it was a world away from anything we have experienced. We will definately be back

great staff, Panda at bell hop was the best helped us out more than once, great service. Just got back 4/29 four nights five days. First a 2 hour ride from airport not great. Had a issue with first room in bldg2 they fixed it and moved to bldg3 first floor great room with great view of the island, swim up pool bar and beach. Lunch was limited choices. Restaurants, at dinner were all great. Room service was good, stock the frig with almost any requests. Disappointed with very limited beer options. No captain Morgan Rum no Kahala? wine ok champagne good. Not a late night party spot. Like mellow crowd. Beach and pools good shape and clean. Overall excellent and would go back.

This was our first time to a couples resort. It was very nice, smaller resort. always could find a lounger with a float on it to use. We loved the swim-up pool and Anthony was our server. He was very nice and friendly. Main pool was nice also. Coffee shop was a pleasant addtion. Food was fine, and plenty to do. Our only issue was on our last night, while getting ready to go to dinner, another couple entered our room with a key. They were checking into our room. We talked to a manager and was asked to give him "grace". He did not seem to care much. I get mistakes happen, but that should not have happened. Our keys no longer worked and it was a bit unsettling. At checkout the next morning ,we were told we had been given store credit, but our transfer was all ready waiting for us, Over all a nice trio, keep your door latched.

We really enjoyed our stay at CTI. We were there for a wedding with family and friends. The service at this resort was outstanding! Everyone one greeted us with a friendly hello and a smile. We had small issues with our room and it was looked after quickly and professionally. The food was very good for an all inclusive. The beach and grounds were lovely as well. This is an older, smaller resort, however it was clean and well maintained. We will definitely return!