(Grand Blanc, Michigan, United States)
Sep 25, 2023
I stayed for 7 nights to visit Disneyland and all staff consistently were very friendly, cheerful, personable, and professional. My room was extremely clean. I was on the second floor (there are only 2 floors) and had neighbors on both sides of me and below me and I could not hear my neighbors at all. The bed was very comfortable, which surprised me as most hotel/motels don't have comfortable beds. The pool was nice, decent size, and nice hot tub. You can't beat the breakfast amenity; free coupon for each morning for hot breakfast at Denny's, which is next door. You get to choose three breakfast items and a small beverage and the Denny's, even when crowded, was consistently fast at cooking breakfast. In addition to the free hot breakfast coupon, they have a grab and go breakfast bag that includes a packed pastry, granola bar, orange, and bottle water and you can obtain both the hot breakfast coupon and grab and go each day (I used the grab and go as an evening snack). And they have a nice coffee machine that makes regular coffee, lattes, or espresso; the espresso was very good and fresh (I could hear the machine grinding the coffee beans). And this motel is within walking distance to Downtown Disney and Disneyland (about 10-15 minute walk) and I felt very safe, including walking back at night; there are many people that walk too). I can't say enough about the friendly staff and if I were to return to Disneyland, I will stay here again.
Rooms were bad
Sep 13, 2023
Carpet was dirty our feet were dirty walking on it and had to wear socks,housekeeping never came and changed out towels or garbage maintenance had to do it, spa kept breaking down, bed was so bad that the springs in the mattress would make a crunch noise when laying on it and our necks and back’s would hurt so we left a day earlier because of it didn’t get a return of money on the day we lost and found a 4-5 star hotel and no complaints. Been a best western member over 10 years and no longer will stay at a best western anymore it’s gotten worse since covid happened and this is across from Disneyland