TripAdvisor Traveler Rating

Best Western Pavillion was a great place to stay. Very nice, clean and friendly. Front desk was very helpful with any questions you might have, and the service was great. Rooms were very nice and clean and had lots of room. The pool and spa was a nice touch to the end of a long day at the park to swim and cool down or to soak in the spa from all the walking in Disneyland. It was also nice to have a grab an go breakfast or go next door to Denny's. But was a nice place to stay at a reasonable rate.

TV reception was bad. Air conditioning was too loud. Room smelled like it used to be a smoking room leaving me with a "this room seems dirty" feeling. Internet cycled on and off. Won't be coming back to this location.

Our room was great, very clean and stocked with everything we needed. The staff were excellent. Pool and Hot tub were very clean and area kept up. Pool towels could be a little bigger we had to use more than one to dry off. The only issue is the restaurant on site (Denny's). We didn't use the breakfast there because we ate dinner our first night and it was terrible. All the food was overcooked. Server wouldn't make it right, just told us to put more sauce on it.

Location was great, but the rooms definitely need updating they had a musty smell and the AC units needs to be replaced. they were very loud.

We stayed here for one night for the convenience of walking to Disneyland. We checked in fine and parked outside our room. The room was large enough, beds not too bad. But the room was quite run down and the carpet was absolutely filthy, definitely don’t walk round in bare feet! The room was also quite noisy, every move the people upstairs made, we heard, along with lots of other noise in general from outside. There were quite a few ‘characters’ hanging round outside too, sadly I wouldn’t have felt at all safe walking around on my own. The following morning while in the bathroom I noticed an ant, then another one and another one. There were lots, going alongside the doorway and up over the bath. As fast as I tried to get rid, more appeared. I mentioned it when we checked out and we were given a small refund of the resort fee back. We had also wrongly been charged for parking which was also refunded. This hotel, while being conveniently positioned for Disney, is just not up to scratch really, I think there are much better hotels nearby. It’s just too tired and rundown, desperately in need of a refurb.