Best Western PLUS Pavilions reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

1042 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Easy access & nice room

angelamissler (Bakersfield, California) on Sep 27, 2021

We stayed for Disneyland & it was a short walk to downtown Disney & easy to find. Parking was easy & safe. We loved that the hot tub was open late since our feet hurt after the park. The room needs to be updated in my opinion, the bed is a spring bed & we could feel each spring when laying down, and the room smelled old. But overall, it was an easy stay and the room was clean. Also the AC unit has a very loud hum to it- so I’d suggest headphones in the summer.

TripAdvisor users rated this property 4 out of 5

Good Quality Hotel

breannarm26 on Sep 23, 2021

Pros: Hotel gives you free Denny’s Voucher for breakfast. Shuttle to Disney at affordable cost. 2 minute walk to the Disney shuttle. Free hotel parking. Clean rooms. Friendly staff and staff had great customer service Cons: Very thin walls so you can hear everything outside. The rooms stay humid. Room smelled like old people

TripAdvisor users rated this property 4 out of 5

Close to Disneyland, however...

2songbird (Borrego Springs, California) on Sep 16, 2021

The hotel needed a bit of updating as far as the rooms go especially the sound proofing, we heard all are neighbors and heavy walking above. It was nice that they had a laundry room for guests. The hotel grounds were great, pool area lovely, and ART transportation to Disneyland was close by. The Denny's breakfast included was a plus. Unfortunately the noise level from guests nearby is enough to keep us away next time or ask for a room with no neighbors.

TripAdvisor users rated this property 4 out of 5

Still a great place to stay

Mister-Markie (San Rafael, California) on Aug 16, 2021

Been a couple of years since I was here, and has the same old feel to it! Still a clean property, easily located to most major activities and offering free and available parking! A score among the Stovall's Inns, most of which charge for parking and can be really challenging at times. This place also still offers a complimentary breakfast at Denny's next door, featuring 3 items and a juice, from 6am to 10am. A great way to start the day, and better than any hotel breakfast I have ever experienced - more so now that COVID has destroyed most of those as well for the time being. Once downside this visit is that housekeeping does not service the rooms, and if you need something like clean towels you need to call up front. I am not sure why, honestly, as the Best Western I stayed at just prior in San Diego offered daily housekeeping - odd. And they do not tell you this on check-in, so you may wait a day or so to figure it out on your own. Also, do not believe the information sheet in your room about laundry prices - it looks you in the face and lies!. It tells you $2 per load of wash or dry, but the machine wants $4 each - and no change, credit card only. Except the soap which is quarters only. I give up. One last side note (one I forgot about myself when booking) is to request a second floor room - my elephant neighbors upstairs were bowling at 1:30am - Jiminy Cricket! Otherwise, a good stay and decent prices - including great breakfast and perhaps someday a return to room service!

TripAdvisor users rated this property 4 out of 5

Great but...

hmapena on Jul 18, 2021

My experience staying at this hotel was great. It was convenient, the rooms were nice, as well as the location. It’s at least 6 min drive from Disneyland. You can also see the fireworks from this hotel which was - plus! The only thing I have to say is that there was a small odor in the room and the fridge had a really bad odor. Other than that, the bed was comfortable and our experience was great.

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