This is a good choice if you are travelling with kids or are looking for an affordable place to stay near the Disneyland Resort. Rooms are clean, cozy and offer the convenience of a full service hotel – step out on your balcony and watch the fireworks!
Kids 12 and under eat breakfastfree at the Palm Tree Cafe off the kids menu with the purchase of an adult entree.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Horrible experience, not what is advertised. Rooms are dirty, not up to date and if you see the maintenance guy more then once then you know they have issues. Their website states they have enhanced their cleaning procedures due to COVID however there was hair in the bathroom, on the sheets and towels. I know its an older hotel but the tub was gross it looked like someone had just taken a shower, the fridge and microwave were also disgusting. We were switched from our original room twice, so stayed in 3 different rooms due to maintenance problems. Not fun when you have to pack up everything at 10pm to switch rooms after a long day at Disney with two toddlers and a baby! Worst experience ever. We were definitely not happy and will not be staying there ever!
Tired, Dated and Worn Venue
(Mission Viejo, California)
Sep 03, 2021
Where do I start great location, close to Disneyland and walking distance to Mortons steakhouse
So i chose this hotel because I needed a medical procedure and when making the reservation with an additional blanket, several additional pillows and near an ice machine, strike 1-2-3-
When i arrived i got none of those, fortunately, the desk check in young lady enthusiastically helped..blanket and pillow I'll get them"....... near the ice machine "there's not one on your floor" but I can get u near the elevator and there's one just 1 floor up" Illianna was very very helpful.. but go no support.
so after she helped me to my room on the 5th floor (i tipped accordingly) I found that the ice machine on the 6th floor didn't work ..note there were only 3 ice machines ....for 9 floors.... whose idea was that ..what pencil-pushing idiot thinks that s a great economical move
(the other machines had been removed) and the one on the 6th floor was malfunctioning...Illiana got on the phone with the maintenance staff and that machine was working for a few hours.
Also, she got with the kitchen staff and told me she's would arrange for ice delivered to the room in the event I was incapacitated
TU Illianna u will have no problem finding a better property to work for ...you showed real initiative
so the next day while recuperating from my procedure I unpacked my computer only to find out the socket/outlets under the "desk" area didnt work ( i found that out after crawling around plugging in and out other lamps etc " so thank you for that hotel management team..so i was not able to sit at a desk and use my computter that was a wasted day
so bring your own power cord extensions.
The only good thing about being there (besides Illianna's perky energy and sincere thoughtfulness) as I was within walking distance to Morton's steak house..yep that's it that's the only selling point for this property