Hotel

Delta Hotels by Marriott Anaheim Garden Grove

Garden Grove 4.0

Overview

The Delta Hotels by Marriott Anaheim Garden Grove is both the place to meet and the place to play. Steps away from some of the finest entertainment, shopping, dining, and recreational activities in Southern California.

Resort Fees: Waived for WestJet Vacations guests.

Check in

4 p.m.

Check out

12 p.m.

Rooms

382

Rooms

Hotel Room
  • 1 king bed, or 2 queen beds
  • Pool or City View
  • No more than 4 guests in the room
Hotel Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • TV

Amenities


Location

Address
12021 Harbor Boulevard, Garden Grove, California, United States of America
24 km from SNA airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Bonvoy Members - Avoid like the plague!!

Shannon S on Jan 16, 2024

Avoid like the plague especially if you are a Bonvoy elite! I booked this hotel as it was reasonably priced during the Disney Run weekend and the reviews online seemed positive overall. We checked in and I was told we were “upgraded” due to my platinum status with Marriott, and parking was $25 per night even with a handicap placard. I was told parking was in the front or back and there was a back entrance to the hotel Due to my status we were given a choice of free breakfast buffet or access to the 24hr panty (which has snacks 24/7), I chose the pantry as we were planning to sleep in. We went to check out the pantry and were a tad disappointed to find only waters, canned soda, bananas, a container of peanuts and a jar of gummy bears. The hallways and elevators were clean. Upon arriving to our “upgraded” room I was very confused. I booked a 2Q bed and that is what we received. The carpet had stains, the wallpaper in the bathroom was peeling, there was a large crack in the ceiling and someone did a poor repair around the smoke alarm. Plus there were stains on the lamp shade and make stains on the comforter. The beds are also rock hard - firmest bed I have ever slept in outside of hotels in China. This property is defintely not up to Marriott standards. I was disappointed with our room but the front desk had a long line and we had reservations at Disneyland to get to. When we got back that night about 1:30AM there was no parking in the front lot so we proceed to the back. There was no parking near the building and we had to park at the back side of the shared lot. The back side of the lot is not well lit. Then you walk to an awning that says hotel entrance and you keep walking around the perimeter of the building. I felt very uneasy and unsafe - there are bushes/trees on one side and the building on the other and you can’t see around the corners (there are two blind corners) I remarked to my son that this felt unsafe and as we rounded the last corner there was a man standing there against the building smoking weed. We then had to walk another 20-25 feet to the building with our backs to him. It was a good 8 min walk to the building from the car. The next morning I had to go downstairs by 11am to re-check in as I had two separate reservations due to a point booking. I shared my concerns about the room and parking situation with the front desk agent and she said “yeah that back parking lot and walk behind the building is super sketchy at night”. I also explained I was disappointed in my “upgrade”. To which she responded “you were upgraded to our executive floors” I asked what the difference between the regular floors and executive floors were and it was explained there was no difference in the rooms except the executive floors are higher. Ummmm okay so I get a run down room which overlooks the rusty HVAC units. I asked if I could get a real upgrade and I was told that there were no suites available. However, upon looking at the app, you could clearly still book a suite for our dates. She offered to waive our parking fees for the next two nights. However, upon checkout I was charged for parking. I went to the front desk and explained the situation at check out and the gentleman was very apologetic and did end up waving the fees. This hotel is scamming with there upgrades (seriously executive floors lol - the view is of the neighboring hotel, their pool and target!) and is in desperate need of an upgrade!

TripAdvisor users rated this property 5 out of 5

Great service and comfortable room

K7127GGmonicac (Hong Kong, China) on Jan 09, 2024

We came here for two days for business, and this is our second time coming back to this hotel. The room is spacious and clean, not far from everything. We would like to give a big compliment to the front desk staff Gina, she is super helpful and friendly. Excellent service.

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