Hotel

DoubleTree Suites by Hilton Anaheim Resort

Orange County - Anaheim 4.0

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Overview

DoubleTree Suites by Hilton is located one mile from the Disney Parks and is within walking distance to many restaurants, shopping and entertainment. The resort features queen/queen suites including a separate bedroom and living room area, sofa sleep, mini-fridge and a microwave.

Check in

4 p.m.

Check out

11 a.m.

Rooms

251

Rooms

Queen/Queen Suite
  • 2 queen beds, and 1 sofa bed
  • No more than 6 guests in the room
Queen/Queen Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Type Amenities
Grappa Lounge Bar, Lounge

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
  • Business centre

Type of restaurant Type of cuisine Open for Additional Information
Agio Restaurant À la carte American Breakfast, Dinner, Lunch
Cafe Biscotti Café Coffee and Pastries Breakfast, Snacks

  • Rooms: 251

  • Fitness centre: on site

2085 South Harbor Blvd.
Anaheim, California, United States of America 92802
714-750-3000
22 km from SNA

Pools

  • Jetted pools: 1
  • Outdoor pools: 1

Other activities

  • Games room: on site

  • ATM
  • Business centre
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Parking

Location

Address
2085 South Harbor Blvd., Anaheim, California, 92802, United States of America
22km from SNA airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Extremely rude staff and parking rip-off!!!!!

FoodieTN (Murfreesboro, Tennessee) on Jan 22, 2023

For many years, we have been loyal Hilton customers. But our stay at this DoubleTree in December made us consider switching our loyalty to another hotel chain. I never thought I would say that, but we may do that solely because of this hotel experience. The first problem was parking upon check-in. This hotel has 2 entrance/exits. The one we entered requires you to take a ticket. We go to the front desk and Josh was working. Zero personality, no greeting and no real interest in helping us...it showed! We arrived well after check in time. He said no room was available yet and we would have to come back later. We had been flying all day and we were very tired and hungry. So Mr. Personality did not tell us anything about the pay parking lot situation and so we were charged $60 on top of what the hotel charged for daily parking. We came back much later after eating. Still no room available...really Hilton? But fortunately Jose was on the front desk...the only nice person at this hotel! He made an effort to find us a room and did. Later during our stay, I went back to the front desk to ask about getting credited for the extra $60 for parking. Denisse was on the front desk. She was rude and treats you like you're an idiot. She said that the parking situation is explained to ALL guests. Well, Denisse, since you were not at our check in, how would you know? She said the hotel would probably not do anything and there were some guests who had $300 parking bills on top of daily parking. She said she would tell the manager, but I am sure she did not. We never had any further communication from the hotel and no credit for the $60. So here's my advice to anyone thinking about staying at this hotel...find another hotel!!!! If you noticed, the manager does not respond to any of these Trip Advisor complaints. Bye bye Hilton!

TripAdvisor users rated this property 3 out of 5

Save yourself money and look elsewhere

161dwaynep (Red Deer, Canada) on Jan 16, 2023

Check in process was easy. Lobby clean. BUT staff is very rude and did not feel welcoming. Had boxes delivered and wasn't warned they would cost me so extra charge for those. Which is fine but they could have told me when it was set up. Heading to Room and we noticed how old and gross the carpet is; smelt musty. In the room was clean but the carpet was obviously very very old and stained. The $5 water is simply ridiculous and offensive; didn't drink it. Had to constantly ask for coffee refills for the pot in room but the cleaners had been coming to stock towels and empty garbage. Issues with laundry room. Machines broken and run down. Detergent and static sheets empty so it would take money and not dispense. Had to drag our clothing to a different floor (same thing with the soap). Waste of time having to run to lobby to get a damn load washed with rude staff to "assist". The biggest issue came when we checked out and realized my spouses headphones were missing. When we arrived she sat them on the table as she was using her backpack for Disney park and didn't want to drag along her items for airplane. She didn't notice when they went missing but once we got to the airport, she went to grab them and they were not anywhere to be found. These were Bose headphones so not cheap. Upon getting home we called hotel. They kept telling us to call next day as "lost and found" was not dated. Day 4 they tell us nothing was written in their lost and found book. We waited a few more days and they said the same thing. So we said that these went missing at one point from our room but they wouldn't deal with it. Won't recommend this run down hotel especially when theft within staff exists.

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