DoubleTree Suites by Hilton Anaheim Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

3083 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Location is Perfect

charlottegatehouse (Melbourne, Australia) on Sep 30, 2023

Hotel had perfect location for walk to Disney. Pool was nice & heated and the spa was nice. Staff were friendly and flexible with late check out, which was a saver for us. The pool chairs could probably do with an upgrade, as well as the interior of the rooms as it is dated. The breakfast was 23$ a head, which we found a bit steep for the quality of breakfast we received. No issues during our visit however & we would stay here again. Thank you for your hospitality

TripAdvisor users rated this property 5 out of 5

Cant beat the cookies

legnaz201 (Fresno, California) on Sep 27, 2023

Great stay all around. Cheap shuttle to Disneyland, quiet rooms, starbucks coffee in lobby, restuarant on site....and FREE COOKIES. The price was also ideal. We had no ploblems during our visit and will be back.

TripAdvisor users rated this property 3 out of 5

Average 3 star.

G3142VGderekm on Sep 18, 2023

They don't replenish things in the room unless you want to pay extra. They don't make up the beds during your stay, parking is extra which I thought we had already payed. Rooms have not been technically updated, no USB ports. Overall just an average 3 star hotel.

TripAdvisor users rated this property 1 out of 5

Terrible customer service before you even arrive

V5095HRsarahs on Sep 12, 2023

I booked a room at this hotel for a future date. The initial reservation stated that I could cancel within 72 hours and no deposit was required. Five days after booking, I received an email from the manager, stating that the initial terms had changed. I responded, saying I did not agree with those changes, but said nothing about canceling my reservation. 2 1/2 weeks after the initial reservation was made this same manager canceled my reservation. Based on this customer service alone, I would not recommend this hotel to anyone.

TripAdvisor users rated this property 5 out of 5

Great hospitality!

bRADWAY (nEW yORK) on Jul 31, 2023

This is a review for Patrick who is manager of this hotel and is always so welcoming and accommodating to us! We stay here at the Doubletree for 3nights/week for business, and always look forward to our visit because of Patrick’s friendly way. Thanks, Patrick!

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