Feb 22, 2024
The room was very clean. The staff was friendly and helpful everywhere in the hotel. You walk out of the hotel and Knotts is literally right there. The restaurant is in the hotel and the food is really good. There's also a Starbucks in the hotel.
Jan 11, 2024
Unsatisfied with our stay this time. The walls of the connecting room they put us in were paper-thin as was the door so we could hear EVERYTHING in the room next to us. The kids were screaming at 10:00 at night and it was like they were in the same room with us. We called the front desk and they said they would check in on it. Then again at 7:00am we were once again woken to the sounds of the children next door. Why they gave us a connecting room when there was hardly anyone in the hotel I’m not sure.
Drainage in tub was not good either.
Dec 31, 2023
Stayed here many times over the years and the rooms were looking extremely dated and worn out .
Was pleasantly surprised by the updated rooms comfy beds did notice throw missing on the beds that are shown in all the new publicity ,
New coffee machine and fridge huge improvement and the decor is much more relaxing
Rooms was spotless and housekeeping standards were high daily
Receptions staff were all very polite and helpful
Laundry - has changed to phone app only ??? ! Only works with a USA phone number reception staff kindly used there own accounts to help me out
Really think it should at least have a card option
Still having renovations. In communal areas be really nice when complete
Great Hotel for families
Dec 30, 2023
We walked into this facility after a huge disappointment from our original reservation. They were able to accommodate us! Super friendly staff and great location. Price wasn’t much more than what we were paying at the other location. We will be staying here when we come back to Knott’s.
Dec 29, 2023
Newly remodeled room. Very spacious coffee maker, fridge safe big TV screen lots of channels. It was a great day. I would definitely will be going back. They are remodeling the breakfast room. The wedding venues the rooms it’s coming together. I heard it will be done in February 2024.