Knott's Berry Farm Hotel reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

1977 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Knott’s sauna & steam room both out of order.

Danimal67 (San Diego, California) on Jun 29, 2022

Been coming to Knotts hotel every year since 2016. Last year the steam room was broke. This year, 6/29/22 its still broke, and so is the sauna. Very disappointed they are letting the hotel fall apart, these seem like easy things to fix that add such a nice resort style touch of class. Seriously Knott’s, please fix these! The pool is still heated and nice, the jacuzzi jets still need a power upgrade. The rooms are basic hotel rooms, nothing special. But you cant beat the location for walking to Knotts Berry Farm. The buffet breakfast is actually decent. If u are planning on steam/sauna you might be disapponted, call ahead and ask as i dont see it mentioned in their website.

TripAdvisor users rated this property 2 out of 5

Disappointed for the price

meowp2021 on Jun 14, 2022

This did not feel like a 3 star hotel. It's beautiful, but the beds are uncomfortable, pillows are lumpy, and service is sub-par. I've never stayed at such a pricey place that didn't provide housekeeping for multi day stays. They only provide 1oz of shampoo so I could only shower one day. There were people getting drunk in the hot tub at 5pm and no enforcement of rules about pets. Dogs barking on our floor. The pool is nice and the staff are polite but I wish we had stayed somewhere else.

TripAdvisor users rated this property 5 out of 5

Fun stay with very nice staff!

AmberC887 (Kearns, Utah) on May 01, 2022

I really appreciated the friendliness of the staff. They were so helpful and accommodating. For instance we found out our rooms were right by the elevator and since we have had a bad experience being by an elevator in past hotels we asked for something different and they went out of their way to get us a different room. The snoopy rooms were darling and my son was so excited to get a stuffed snoopy. I also really liked the staffs helpfulness. We had a glass item we had bought from Knotts break and an employee saw it happen and even though it was an accident said we could probably get it replaced at the store. We did and really appreciated it.

TripAdvisor users rated this property 4 out of 5

Could be better

Baggies_traveller (Halesowen, United Kingdom) on Apr 30, 2022

The hotel is a little tired around the edges We upgraded to a Camp Snoopy room, the walk down the corridor was great, seeing all the snoopy characters along the walls was fun, the room was also impressive Room was clean again dated Amber waves was ok had two meals there, but would would pop in for a beer, staff excellent Major gripe was you don’t get discounts in any of the shops attached to the theme park, also they don’t allow you into the park before other guests arrive. I really feel this would attract more people to stay in the hotel. Great location to explore and other restaurants within walking distance Huge walmart’s a short drive away Location is quiet, pool is great The management could improve the experience by incorporating the theme park more with the hotel, why not allow hotel visitors one hour entry before the none hotel customers and also offer discounts at the stores. Brilliant outlet store 7 miles away The Outlets At Orange great deals can be found there. The hotel is a great base to use for a holiday and i would recommend a stay there

TripAdvisor users rated this property 5 out of 5

Excellent Stay

garysalter (Swindon, United Kingdom) on Apr 25, 2022

Just back from an Excellent Stay at Knotts Berry Farm the hotel staff are amazing and very friendly all the staff are very helpful i need to have a conference call back to uk for my business and all though there isn't a business centre in the hotel the staff found table and chair and put it somewhere quite so i could do this we also were having a package delivered which did not arrive before we checked out but the staff informed us when it did arrive and held on to it safely until we could have it collected all the staff will go out of the way to help and assist we went for the oversized Queen room and for a family of 2 adults and 2 children the room was great very big loads of storage space and clean and also very quite the food in the hotel and staff at breakfast are also amazing i have 2 very fussy children and again nothing was to much when they were asked we will defiantly be back in the future

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