Overview
Located just steps from the Disneyland Resort and Disney’s California Adventure Park, this warm and welcoming property puts you close to all the action in Anaheim. In addition to an ideal location, the family-friendly hotel offers well-appointed, comfortable rooms, heated swimming pool and a games room.
Resort fees include
- Resort Fee applies for arrivals as of May 1, 2023.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
190
Inclusions
Rooms
- 2 queen beds
- No more than 4 guests in the room
- 2 queen beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- TV
This hotel provides limited housekeeping services.
Guests will receive the 'Green Service' (no room cleaning service, may call to request additional items (soap, towels, etc.) unless they opt-in to one following complimentary options at check-in;
-Lighting Service – replenish amenities, replace dirty towels and empty trash.
-Wish Service – room will be cleaned every 3rd day of your stay
“Unsure” – guest will let hotel know as their stay progresses.
- 1 king bed, 1 bunk bed, and 1 sofa bed
- No more than 6 guests in the room
- 1 king bed, 1 bunk bed, and 1 sofa bed
- Maximum 4 adults
- Maximum 5 children
- No more than 6 guests in the room
- No Balcony
- Bathroom with tub and shower
- Microwave
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Rollaway bed (on request, $)
- TV
This hotel provides limited housekeeping services.
Guests will receive the 'Green Service' (no room cleaning service, may call to request additional items (soap, towels, etc.) unless they opt-in to one following complimentary options at check-in;
-Lighting Service – replenish amenities, replace dirty towels and empty trash.
-Wish Service – room will be cleaned every 3rd day of your stay
“Unsure” – guest will let hotel know as their stay progresses.
Amenities
Entrance
Arcade
Business centre
Fitness centre
Laundry facilities
Lobby
Pool
Location
Reviews
GREAT SERVICE!
Roam570495 on Sep 02, 2023
This was my first time staying at the Portofino in Anaheim and I wanted to share that the customer service deserves 10 stars. Cindy checked us in and she provided excellent service, she was friendly, kind and helpful. The hotel is a little outdated but Cindy's attitude made us feel like we were at the right hotel.
You get what you pay for
Marlene V (Santa Maria, California) on Aug 29, 2023
I booked this hotel based on the family suite room pictures, price, and it being a Disney Good neighbor hotel. I unfortunately didn't read reviews until after booking. With so many average (or worse reviews) I started to worry we made a bad choice and attempted to cancel, only to find out I had booked non-refundable. With no other option, we hoped for the best and arrived for our 2 night stay. Short story- you get what you pay for. The room was clean, but worn. It was "good enough", but we won't be staying again. The Details Pros: Check in was quick and friendly, we found parking between the two buildings. The room was spacious, the carpet clean, and it had a fridge and microwave. The location is convenient close enough to walk to Disney and plenty of places to eat. The 2 younger kids loved having their own bunk bed, and we loved the extra space and storage. The two separate sinks are a great idea. Cons: The furniture is worn. The mattresses cheap and rock hard, the pillows small and lumpy. Our oldest slept on the pull out sofa bed, and it was the worst. We know sofa beds aren't known for being the comfiest, but lately most hotels have decent memory foam. This was springy, old, and yellowed. There are two bathroom sinks, one in the shower/toilet area, one just outside the door. This is a great idea and helpful to have multiple people get ready, but the counter space is so small with very little space for toiletries. Most of our negative view of the hotel were manageable or tolerable, but the single reason we won't be returning is the lack of sound proofing. We could hear every creak, noise, toilet flush, even phone vibration of guests surrounding us. The pipes in the walls roared loudly. With people returning from the theme parks late, we had the worst nights of sleep. Everything traveled through the doors and walls. We tried to be mindful of this and be courteous as we left early ourselves and returned late the second night. I choose this hotel to get more space and a lower cost, but next time I think we will go back to one of the newer hotels.
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