We've just stayed a week at this hotel, and thoroughly enjoyed every aspect of our stay! A highlight of our trip was Salvador, at the front desk. He went out of his way to be friendly and helpful, engaging my kids and taking time to make us all feel welcome and valued. After our first interaction, my children said we need to come back here because "that guy is so nice!". Our last night, they even went down specifically to say goodbye to him!
Aside from that- our room was spacious, clean, comfortable. The location was extremely convenient for Disney- the ART bus stop is just outside the doors and runs right to and from the park. Breakfast is included, and was a great variety each day. We never started our day hungry! The pool is heated and clean, and all the other staff was also helpful, friendly and welcoming. We will definitely be back!
Jan 03, 2023
Awesome stay! Very clean. Rooms are comfortable, no noise can be heard through the walls, safe area, staff is very courteous. Will definitely choose and stay here again on any future Disney stays. Pet friendly.
Dec 15, 2022
After paying $700 for 2 nights, she charged us an additional $150 refundable deposit. We were hardly in the room, left it very clean and never recieved the refund. When I called, he said he would look into it and let me know- I never heard anything back.
Roger the manager
Dec 12, 2022
Thank you for leading such a great team and for your hospitality while staying with you all !! My father and I loved it!! We even extended an additional 3 weeks !! Would highly recommend this place!! wanted to also shout out to Jasmine , and Salavador the night auditor . And behalf of my dad he wanted to say thank you to HK department they were great service !
Decent for the price!
Oct 30, 2022
We stayed here for a six night stay Oct 2022. We rented a car and were pleasantly surprised that they didn’t charge us the $25/night fee for parking! We were able to get parking each day/night no issues.
The rooms are older but they’ve done some upgrading to them, they were clean and nicely presented.
The bed and pillows were comfortable! They gave us one room cleaning during our stay, we requested when we wanted it. Otherwise just ask for towels when you need more.
The kitchen in the room is great, we ate out most of this trip, but the kitchen has a full fridge, hot plates, microwave, sink and dishwasher.
The breakfast is super basic and not great quality (scrambled eggs, sausages, hasbrowns, yogurt and canned fruit, oatmeal and toast/bagels, some cereals, juice and coffee which was pretty good!) I just had a bagel and cream cheese every morning with my coffee, can’t complain about that.
I was a bit nervous after reading some of the other reviews. I am glad we chose to stay here as we got a great deal and had lots of space in the 1 bedroom. For the price we paid it was worth it!