TripAdvisor Traveler Rating

Lovely place and a great location. Clean rooms with very comfy bed. Our room was car park facing and very quiet. All staff are extremely friendly and helpful. Big shout out to two Lovely ladies who made us feel right at home. Shannon and Jill were just amazing.A good around value for money place. Will definitely be back.

We love staying at be the Rosen at Lake Buena Vista it offers a relaxed atmosphere in a great location. All the staff are very accommodating and provide excellent customer service. We have to make a special mention for Simon from the security team we stayed in July this year and we returned in November into December he remembered us right away! He always makes us feel welcome and makes time to chat, from the front entrance to around the pool he’s a massive part of why we book to stay at the Rosen. My 5 year old doesn’t ask when she’s going back to Disney or any other park but asks “when are we going to see Simon again” he’s a credit to the company.

I was a solo female traveler to Orlando, and I chose this hotel because I lived in Orlando for over a decade and knew Mr Rosen’s reputation. The hotel is super close to Disney, great dining, and other Orlando attractions. It’s convenient and easily accessible. The price for a budget traveler can’t be beat for a clean, safe place to stay. Nice pool and outside seating area. Close proximity to dining, bakeries, massages, shopping, and of course Disney. It’s not the Swan or Dolphin, but that’s not what you expect - or pay for. I enjoyed my stay and the flexibility it gave me to visit places I’ve missed over the years. It’s easy on a family’s budget and offers shuttle services to attractions and shopping. Mr Rosen has a legit lifetime reputation for supporting an entire under-served community, and I have much respect for him and support his efforts. I plan to stay again soon.

So this is my go to hotel one of them now upon check in i was told they are now charging for parking lovely..... like come on man yes 10$ a day but still all sudden now all rosens are charging for parking ? I mean you sell out nearly weekly to weekend yet u still need money god ! Anyway the dude was nice n told me they will cover since I didnt know because this hotel has no fees now irs starting to idk why? Anyway stayed in building 1 good times as always clean Grounds and hallways clean room ! On 5th floor ! Highway side a bit noisy im kinda shocked usually sound is proof at times but man it came right through ! Shower great!!!! Beds comfy pillows a bit harder then normal it was good just not happy with fees all sudden ! Also please upgrade to smart tvs bring the hotel up in to the future

We have been staying here for probably 15years, always been positive, but sadly not on this visit. Check in was efficient and friendly, but when we arrived at our room, one of the shutter doors that separate the bedroom section from bathroom section was broken and hanging down. I reported to reception, first attempt did nothing and the door still hung on the floor, second attempt it was fixed. But why was a room let in this state?! Other issues, the sink plug did not work so sink didnt hold water and toilet door needed to be shoulder hit to shut. This was in one of the 2 non refurbed blocks. From November last year, house keeping has changed, for 7 days we had our room made up twice, I image this is a cost thing, but is really not a good change. Towels are changed and bins emptied daily. The grounds are lovely and landscaped beautifully, the main pool was lovely, not heated for evening swims. We ate for breakfast at the buffet, food was adequate. The traffic in the area is a real issue, just getting out of palm parkway is a chore and the freeway is also jammed whatever time of the day. The hotel markets itself as home away from home, the grounds are lovely and security staff deserve a special mention, always friendly and make the hotel feel very safe. Sadly, room standards and general service has fallen this year. a real shame.