Overview
Rosen Inn Lake Buena Vista offers excellent value and an ideal location. Guests staying here can relax after a busy day at the theme park in one of the comfortable guest rooms which feature a mini-fridge, microwave and complimentary Wi-Fi access. Additional amenities here include two swimming pools, Ozzie’s Splash Zone, a 24-hour arcade game room, a playground and on-site dining at the Boardwalk Buffet Restaurant. This is the perfect hotel to stay in while enjoying all the fun Orlando has to offer.
Check in
4 p.m.
Check out
11 a.m.
Rooms
640
Inclusions
- Complimentary scheduled shuttle to select theme parks and outlet shopping. Reservations required 24 hours in advance. Contact front desk for additional information.
- Children 5 and under always eat FREE at the buffet when accompanied by a paying adult. Limit 1 child with 1 adult at the Buffet restaurant.
Rooms
Amenities
Aerial pool view
Hotel Room 2 double beds
Pool
Hotel Room king bed
Kids waterpark
Location
Reviews
Great Location Awful Service! Disappointed experience
Companion37745803608 on Sep 17, 2023
I don’t normally like too leave reviews but felt I needed to warn other travellers. Rosen Inn service and standards at this hotel was awful. Long list of issues with stay outlined below: Faulty toilet on day 2 meant that we were without a working toilet throughout the night until morning. A whole day without a working toilet. Faulty fire alarm in room randomly went off one morning exceptionally loud and unable to reset, contacted made with reception however alarm continued to go off and was until we left it behind for out activities. Housekeeping was atrocious. Our beds were made only 4 days out of 15 nights. After a week we looked for replacement sheets and therefore took the old ones off and left them to be taken away and new sheets to be put on. We returned to our room after a long day to find our old sheets had been left in the room. The new sheets left on a dresser for us to change ourselves. Highlighted this with reception who sent an email to manager however the issue was never resolved bed sheets were never made any day afterwards and on a number of occasions bins were not changed and new toilet paper was not left. Issues were further highlighted with staff again and never received any contact from a manager to address the issues. On our last day we asked for a cart to help us with our bags as reception was a walk from our room and the cart never arrived and we had to walk with 5 cases from the room to reception we then asked for our bags to be stored and the attitude of the server was awful and rude. On our first night the Cart which brought us to our room the driver was on his phone driving the cart and at one stage I felt we’re nearly crashed due to it. Renovations were occurring right next to our pool which was never highlighted or mentioned on check in or booking. This meant anytime you used to pool during the week you were met with hammering drilling and workers watching you and your partner swim. No privacy or comfort. Long time traveller and all in this was the worst hotel experience I have ever had. Location was great and majority of staff were very pleasant but service was awful. Stay away.
BAD HOTEL NOT RECOMMENDED ANYONE STATING THERE
martin h on Sep 14, 2023
Bedroom needs abit of a make over and a bit of colour the air-conditioning was to loud we asked for quite room but gave us a room on the side of the motor way not pleasant staff at all they are all rude and not polite at all don't care about there quests st all we had a flood in our room when we got back from the parks we had a note saying to go down from the 5 floor to the reception they even left our stuff in the flooded room we had move rooms and fiance was upset and they where not bothered about that all the shuttles are at 7.10am for universal and seaworld 3ven thew the parks don't open until 9am you have to hang around outside the parks until they open up. AND THE CLEANERS COME round at 8.30am and if you are still asleep in bed they keep knocking on the door until you tell them to go away and don't even understand English people at all and all the staff look at you like rubbish breakfast in restaurant is not worth the money at all and always cold.they don't even change the bedding becos there was a sauce stain on my bed when we went into that room not much for kids to do at all apart from the splash zone there was even building work going on as well we did not go to here building noise when you you are on holiday and not even a good bye or how was your stay at all and they don't even no the telephone number for the tui rep at all I would not recommend any one staying there st all not helpful at all would not even give it a stir rating with bad management brcos of this we have said we sew not going back to orlando becos of the way we kept getting treated by the staff and when we where waiting for our coach to come and pick us ip to take us back to the airport the security are constantly watching you what you are doing made my partner feel uncomfortable.
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