TripAdvisor Traveler Rating

The room was nice, music was good. Yet, when we went to the shop to find a swimsuit and a shirt, Dawn welcomed us in and helped us out. She was very eager and very kind to not only help us out but to even recommend other clothes that might bring out our styles and she even asked us how we were doing. I wish more people were like Dawn, she is one of those people who truly stand out. Thank u, I will for sure come again. ???

Food and staff were excellent. So wonderful to sit out on the terrace each morning for breakfast and watch the waves. I didn’t want to leave.

Paul at the front desk, was amazing he was friendly to everyone in my family! My room was clean and the staff was nice.

This hotel experience was utterly disappointing from start to finish. I caution anyone in search of a decent place to stay to steer clear of the Hard Rock, Daytona. From abysmal customer service to unacceptable room conditions, this hotel fell short in every aspect. To begin with, the staff's attitude was shockingly rude, and any semblance of customer care seemed non-existent. Upon entering my initial room, I was greeted by the stench of smoke, and the state of the carpets left much to be desired. Despite requesting a room change, the next one lacked hot water, rendering any attempt at a hot shower futile. Adding insult to injury, the robe provided was not only dirty but also frayed, suggesting a lack of attention to cleanliness and maintenance. Seeking resolution, I attempted to escalate the matter to management, only to be met with the excuse that no manager was available—an unacceptable oversight in any reputable hotel. My subsequent room proved equally unsatisfactory, situated inconveniently behind the elevator, a location I refused to accept. While the following room did have hot water, it was marred by other issues including very thin walls which forced me to listen to screaming kids at 11 pm at night. Also, the TV lacked an internet connection, rendering my Chrome-cast unusable. Despite assurances of assistance, the promised engineer failed to materialize, leaving me to abandon streaming my iPad to the tv. In summary, my stay at this hotel was ruined by a litany of disappointments, from the deplorable state of the rooms, to the indifferent and unresponsive staff. For those in search of a comfortable and enjoyable stay, I wholeheartedly recommend looking elsewhere. This hotel falls far short of even the most basic standards of hospitality. While some of my complaints might seem trivial, please take into account that the price of this hotel is over 250.00 a night with fees and parking. Anyone who values service and a clean room and a hot shower would see agree that this is a waste of money.

Service was top notch!! We went for a sister's jeep weekend and it server was Alejandro... he was Very attentive and very personable.. The food was excellent.. Will be back for sure!!!!!!!