Hotel

Holiday Inn & Suites Across from Universal Orlando®

Orlando 3.0

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Overview

Located directly across from Universal Orlando® and centrally located to everything Orlando has to offer. Relax by the heated pool, adventure off to one the World Famous Attractions, or enjoy a shopping excursion. Make yourself at home in a spacious deluxe guest room or the one bedroom suite!

Added value
  • Complimentary scheduled shuttle transportation to: Universal Orlando®, and Sea World.
  • Kids 11 and under eat breakfast, lunch and dinner free at TGI Friday's.
  • Complimentary coupon book with up to $150 in savings at Universal Orlando® Resort (one per room).

Check in

4 p.m.

Check out

11 a.m.

Rooms

390

Rooms

Deluxe Guest Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Deluxe Guest Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Smoke-free
  • Sealy Sleep Soundly Mattresses

1 Bedroom Suite
  • 2 double beds, and 1 sofa bed
  • No more than 6 guests in the room
1 Bedroom Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Smoke-free
  • Sealy Sleep Soundly Mattresses

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Kids Splash Zone Pool

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
  • Business centre

Type of restaurant Type of cuisine Open for Additional Information
TGI Friday's Restaurant and Lounge À la carte American Breakfast, Dinner, Lunch

  • Rooms: 390

  • Fitness centre: on site

5905 Kirkman Road
Orlando, Florida, United States of America 32819
407-351-3333
27 km from MCO

Pools

  • Kids pools: 1
  • Outdoor pools: 2

Other activities

  • Games room: on site ($)

  • ATM
  • Business centre available ($)
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Car rental desk available ($)
  • Newspaper

Location

Address
5905 Kirkman Road, Orlando, Florida, 32819, United States of America
27 km from MCO airport

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

The little things matter - Ideally located but struggling with the small things.

TravelbizzAU (Melbourne, Australia) on Dec 19, 2022

As a travel agent I always explore a myriad of options when travelling. Whether it be a 5 star business hotel or a large room apartment hotel , each property has a unique client base that would suit. The IHG group has always been a staple when travelling. Holiday Inn and Suites in particular has been a favourite amongst family travellers who need room to accomodate growing members. Holiday Inn and Suites by the gate was a perfect trip for this trip offering large rooms within walking location of Universal Citywalk (approx 1.4km) The property is located across the road from Universal entrance and is nestle among other hotels offering a similar but slightly more expensive lodgings. With a TGI downstairs the property also offers breakfasts and a quick dinner option for Families cruising in and out of the parks. Our stay was in two adjoining 1 bedroom apartments allowing two teenagers to have space while parents were tucked into their own private room. Although aged considerably the site would have offered us satisfactory enough lodging at a budget to mid rate. Unfortunately on arrival we were unable to access one of our rooms which had been painted in by maintenance not allowing the door to shut in addition the shower in one apartment had a broken handle (proving it had not been satisfactorily cleaned) With a midnight arrival we were upset with the standard of the room but chose to follow it up in the morning as we woke. Further inspection of the rooms in the morning found a handle that had a screw missing in the cupboard, a broken lock in a bathroom and war drone doors not set in tracks. Although these were all small items they added up to a larger concern. As an experienced traveller I had the ability to work my way through the issues with maintenance, however as a travel agent I spent time at the property assessing how a customer would feel if I booked or recommended they use the space. When travelling a long distance, most if not all of my customers would expect that an IHG hotel would offer them a level of accomodation where the small things would be taken care of. Unfortunately for now this hotel isn’t quite hitting that standard. A big thank you to the individual staff members (especially maintenance) who assisted us through our problems. I am not saying the hotel is a definitive no. It has many positives but until the small things are back up to standard. My recommendation would be to select once of the properties either side. (I toured both and would recommend the doubletree) Recovery from covid for properties like Holiday inn and suites across from Universal has been difficult. Staff has been short and recovery slow as they find their feet in a covid normal Market. The same can be said for travel agents who after three years of final fail losses need to plan their clients trips carefully to ensure they are enjoyable and without the risk of encountering things that may frustrate individuals or impact on the enjoyment of a once in a lifetime trip. I am hoping soon the small things will be fixed at the site allowing agents like me to have the same confidence we used to.

TripAdvisor users rated this property 2 out of 5

Stay at the Holiday Inn at Disney Springs.

paige-heist (East Freedom, Pennsylvania) on Dec 12, 2022

My husband and I booked a quick trip down to Florida, and my parents and sister arrived the next day. Little did we know, this hotel was not the place to stay. There were a few pros… Pros: About an 20 min walk to city walk, could walk to the outlets in about 15 min, Starbucks was a 15 min walk, quick place to grab an Uber, pet friendly, and pool seemed to be heated. Now on to the negative. Only one working elevator (not the worst thing, but very inconvenient.) When we checked in, we assumed the room would be clean and have towels and everything. Walked into no wash clothes, no ice bucket, one roll of toilet paper, and make up stains on the comforter, and the room smells like moth balls. (Mind you we are home now and my whole suitcase smells like this now.) The shower curtain in the bathroom was ripped and stained along with stains in the tub. Overall, the bathroom is super small and was dirty. Our safe in the room worked the first two nights, the second night it malfunctioned and wouldn’t open. Security had to come to our room to open it up for us so we could get our belongings to go out. (This also happened in my parents room the night prior.) The kiddie pool is blocked off for maintenance, so if you have kids and we’re expecting to have that ASK if it’s available to the public. Staff at the hotel weren’t very friendly or nice. (There was one really nice person at the front desk). Any time you asked a question, no one could help you or answer your questions. For example, I asked about a shuttle to and from Universal, (which they are to have and do have) no one could tell me what time it comes and what the pick up times were. I called before booking this hotel to ask if you can get into universal for early admission, on 3 separate occasions I was told yes, turns out you do NOT get early admission. If it wasn’t for a kind human that works at Universal, we would have had to sit and wait 1.5 hours then to enter the park. We stayed at this hotel for early admission and easy access to walking to and from the park, if wanting to stay later meant missing the shuttle. They also told me they had shuttles to take you to Disney parks—THEY DO NOT. Overall, I would never stay here again. Cleanliness and polite staff isn’t much to ask for, being that those are very basic things that could not be met. My recommendation would be to stay at the Holiday Inn at Disney Springs and use their shuttles to and from the Disney parks and just Uber to Universal.

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